diff --git a/apps/sspanel/views.py b/apps/sspanel/views.py
index 88f1c90d0e..aa85cd0dc9 100644
--- a/apps/sspanel/views.py
+++ b/apps/sspanel/views.py
@@ -346,7 +346,10 @@ def get(self, request, pk):
 
     def post(self, request, pk):
         """添加回复"""
-        ticket = Ticket.objects.get(pk=pk)
+        ticket: Ticket = Ticket.objects.get(pk=pk)
+        if ticket.status == -1:
+            messages.error(request, "工单已经关闭,请开启新的工单", extra_tags="回复失败")
+            return HttpResponseRedirect(reverse("sspanel:ticket_detail", args=(pk,)))
         ticket.updated_at = get_current_datetime()
         ticket.save()
         message = request.POST.get("message", "")