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FPP Backup is not working #2118

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atticusm opened this issue Jan 12, 2025 · 4 comments
Open

FPP Backup is not working #2118

atticusm opened this issue Jan 12, 2025 · 4 comments
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@atticusm
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atticusm commented Jan 12, 2025

FPP Version and Hardware: FPP v8.4.2 (v8.4 branch) on two different controllers. 2 K32's and 1 PI

Describe the bug and Steps to reproduce:

  1. Go to Status/Control
  2. Click on FPP Backup
  3. Click Download Configuration

Expected behavior:
Json downloads

Additional context:
Only 1 of my controllers allows me to download the backups. Under FPP Download there are no existing backups displayed. Clicking on 'Download Configuration' will either load a blank page or throw error. Manually POSTing the backup API results in error.
PrimaryKulpController.zip

![image](https://github.com/user-attachments/assets/029b7c87-7
PiControllerLogs.zip
f90-4082-9aa9-d407507a91ea)
image

@jaredb7 jaredb7 self-assigned this Jan 20, 2025
@jaredb7
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jaredb7 commented Jan 20, 2025

Hi @atticusm ,

Can you try to load http://primarycontroller-ip/api/backups/configuration/list in your browser?
Do you get a error returned once the page loads or is it just blank? Also it seem blank but on the page it may just have empty square brackets like "[]"

I'm expecting a error or something but just want try confirm where it's falling over

@atticusm
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atticusm commented Jan 20, 2025 via email

@jaredb7
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jaredb7 commented Jan 21, 2025

Unfortunately the image didn't come through, can you try again?, if there is error text would able to copy/paste it here might be easier?

@atticusm
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Image

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