Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[Epic] Site status notification system (SSNS) #3107

Open
3 tasks
jadudm opened this issue Jan 2, 2024 · 0 comments
Open
3 tasks

[Epic] Site status notification system (SSNS) #3107

jadudm opened this issue Jan 2, 2024 · 0 comments

Comments

@jadudm
Copy link
Contributor

jadudm commented Jan 2, 2024

How do we easily notify users about site issues on both the static site and the app?

  • Notify users of issues that are "in the moment"
  • Issues that are ongoing

We should be able to:

  • Turn notifications on/off without having to deploy the app.
  • Add more detailed information about the incident.
    • Follow a link to find more information
    • Information might be on the static site or might be somewhere else
  • Find and follow internal docs/procedure to:
    • Decide if it is an incident (what is the threshold). This could follow service alerts, help desk traffic, or some combination of all.
    • Turn alert on/add more info
    • Decide when an incident is resolved (how do we define resolution)

Tasks

Preview Give feedback
@jadudm jadudm converted this from a draft issue Jan 2, 2024
@jadudm jadudm added content Tickets that need review/work by Content Designer eng design Layout, UI, etc labels Jan 2, 2024
@github-project-automation github-project-automation bot moved this to Triage in FAC Jan 2, 2024
@jadudm jadudm moved this from Now to Next in FAC Epic Board Jan 2, 2024
@jadudm jadudm removed content Tickets that need review/work by Content Designer eng design Layout, UI, etc labels Jan 2, 2024
@jadudm jadudm moved this from Next to Later in FAC Epic Board Feb 1, 2024
@danswick danswick changed the title Site status notification system (SSNS) [Epic] Site status notification system (SSNS) Feb 7, 2024
@danswick danswick removed this from FAC Feb 7, 2024
@jadudm jadudm moved this from Later to The Future in FAC Epic Board Feb 13, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
Archived in project
Development

No branches or pull requests

1 participant