Document formatting causing issues

[parclarke]

We are having some issues with document translation where if there are bolded words the formatting gets lost and the translation is terrible. It is like the bolded word becomes a heading. Is this due to the application or the service?

[chriswendt1]

It is due to the service. Would you mind attaching your test document so we can test when it is fixed?
@krishna-doss-mohan

[parclarke]

Here is an example that the translators are having issues with going from English to French. Just want to add that we are using Custom Translator.
EnglishtoFrench.docx

[chriswendt1]

Thank you for attaching the sample document.