How can I solve this 'black screen with i' problem when I run Neverball.

[sohn1029]

I can't find solution anywhere. I need some advices.

[parasti]

The game can't find the game data.

How did you install the game?

[sohn1029]

1.I download this game at official org site.
2.Decompress the zip file.
3. Click Neverball.exe
I think it is correct because I can run this game at another device. Is it a wrong way to install?

[ersohnstyne]

For best experience, extract the game data archive using the folder (similar as PK3 folder without ZIP archive support (this is used for Standard I/O)). This is works using 7-Zip.

[parasti]

Perhaps you launched neverball.exe without extracting the .zip file? It's an easy mistake to make.

[sohn1029]

I've downloaded Clockwork ver Neverball which has extracted data file but I failed with black screen...
Also, I exactly extract Neverball file.
Only my new laptop makes problem. Other devices are succesfully running game with my installation.
I suspect some essential program is missing. How do you think?

[ChallengeSY]

Sounds like your laptop might be missing files essential to running Neverball. I know this sounds weird considering how new it is, but try setting reflection 0 in your neverballrc file and see if that changes anything.

[sohn1029]

I had given up this problem these days. But I think it is unfair. I want to play Neverball with my new laptop which contains i7-9750h and 1660ti. So I invest my time and I get some evidence.

1. My "Neverball" file is in "Public Documents" not at User "Documents".
2. In "Neverball" file, I found a log below.
   2019-10-14 17:33:39 - Neverball 1.6.0
   Creating a window (800x600, windowed)
   Created a window (1, 800x600, windowed)
   Failure to open "classic" theme file
3. Neverball 1.5.4 has no problem with running.
4. Same problem occurs with neverballrc reflection 0.
5. I can't solve this problem with changing security option.
6. I am running this game with administrator account and with administrator run it doesn't help.
   How can I do... 1.5.4 ver has problem with tilting floor with mouse I don't want to play with this.
   I can give you more information if you want. Please help me ㅠㅠ

[ChallengeSY]

Failure to open "classic" theme file

Do you have a file named data-1.6.0.pk3 in the data folder? If so, try opening the archive (it is a renamed ZIP), and try visiting the gui directory, followed by the classic directory

[sohn1029]

Just before, I make my pk3 file to zip file. Then I found gui and classic directory. What can I check next?

[parasti]

Maybe extract the data-1.6.0.zip directly into the data folder.

[sohn1029]

Wow you saved my life. Without data-1.6.0 file, it is successfully running. I don't understand why only my laptop causing this problem.

[sohn1029]

I got another problem...Neverball can't make Document/MyGame/Neverball directory. So I can't save and settings and replays. It can make MyGame folder but nothing in there. Can you help me one more time?

[qwertychouskie]

I think you can manually create the directory and it will work fine. Neverball has a similar issue on Linux.

[sohn1029]

I made Neverball file in MyGame file. Then I create ID and edit some graphic settings. But nothing happens in Neverball file. It is empty...

[ersohnstyne]

Perhaps you've write incorrect directory name. On Windows, it is called My Games.

[qwertychouskie]

Also, make sure you are creating Neverball as a directory, not a file. Neverball should then put some files into the Neverball directory for keeping track of scores and such.

[sohn1029]

I don't know what file is in Neverball directory... How can I get files?

[sohn1029]

Finally, I got an answer of this problem. After changing my user file name(korean -> english), neverball runs well without any problem.