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This repository has been archived by the owner on Dec 17, 2019. It is now read-only.

sms_frame v12 unable to receive any messages. #59

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iknowpc opened this issue Jan 14, 2019 · 2 comments
Open

sms_frame v12 unable to receive any messages. #59

iknowpc opened this issue Jan 14, 2019 · 2 comments

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@iknowpc
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iknowpc commented Jan 14, 2019

Hello, did not want to bother you with this, we've tried to resolve on our own with the developer but were unsuccessful. When updating to with the new module code here on github I lost the ability to receive messages.

I'm not sure what the problem is exactly but here is what I have found.

Quick Setup gives me this error,
image

Messages fail and this is the twilio message only when the contact exists with a mobile number.

image

I am able to receive messages inside of odoo if the contact's mobile number does not exist.
image

image

I was also unable to uninstall the module to try to revert back to our previous module which was working with at least sms (not with mms) not sure what the problem is with that.

@iknowpc
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iknowpc commented Jan 14, 2019

Forgot to mention, the messages in red that started failing was when I added the number to the mobile section of my contact inside of odoo.

@SythilTech
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Sorry I am not able to reproduce these issue in the latest version for Odoo 12.

  1. Quick setup only adds sms.number, sms.message and maybe some mail.follower records, do you perhaps have an automated action that is trying to create a contact (res.partner)?
  2. I was able to receive smses (non mms) with and without a contact with the mobile number, your Twilio console says it encountered an internal server error if you could send a copy of your Odoo log directly after a fail to [email protected] that would help greatly in diagnosing the issue.

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