Helpdesk, auto create customer contact (partner)

[cheoAlejo]

Hello, is there a way to auto create the customer contact (partner field in the ticket) ?
For example, in Zendesk, a customer sends an email to our support account ([email protected]), this customer has never created a ticket before, so, the ticket gets created and the customer is created as well and gets linked to the ticket.

[SythilTech]

Hello,

Thank you for the suggestion.

I have released version 1.5.15 this adds a new setting that lets you turn on auto creation of contacts.

Please note it will only create the contact if a name is present in the from email address e.g. "Steven Wright [email protected]"

Regards
Steven

[cheoAlejo]

Great.