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CALLR for WooCommerce

Contributors: CALLR
Donate link: https://github.com/THECALLR/callr-woocommerce
Tags: sms, notification, woocommerce
Requires at least: 4.0.1
Tested up to: 4.6
Stable tag: trunk
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html

Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order via WooCommerce.

Description

Introduction

This plugin automatically send SMS updates to customers when their order status is updated. As an admin, you can also optionally receive an SMS message when a customer places a new order. It is easy to configure while allowing powerful customization.

Features

  • Send SMS updates to customers when their order status is updated.
  • Receive an SMS message when a customer places a new order.
  • Select statuses for which notifications will be sent.
  • Set a default message or override by status.
  • Customize the message with tags including: customer name, shop name, order number, order amount, currency and status.
  • Configurable optin checkbox on checkout page.
  • Send test SMS directly from the setting page.
  • Easy to use, full setup only takes a few minutes.

Why send SMS Order Updates to your customers?

Informing your customers is the first step towards making them happy. The long wait between the online order and the moment when the customer unwraps the package is a cause of anxiety, tension and frustration you want to limit, or hope and excitement that you want to benefit from as a company. Sending SMS updates (rather than email or even no updates at all) is the perfect way to make sure your customers notified instantly and remain happy customers.

About CALLR

CALLR is a cloud communications platform-as-a-service that offers high-end voice and messaging capabilities that lead the way to smarter automated relations between businesses and their customers.

Installation

  1. Upload the plugin through the Plugins menu in WordPress.
  2. Activate it.
  3. Setup the plugin by going to Settings > SMS notifications. This page offers contextual help.
  4. Done.

Frequently Asked Questions

Where can I get an account?

Head to https://www.callr.com.

What is the E.164 format?

The E.164 format is the internationally-standardized format for all phone numbers. E.164 numbers can have a maximum of fifteen digits and are usually written as follows: [+][country code][subscriber number including area code]. Examples: "+16467890800", "+447890123456", or "+33678912345".

Do the customers need to enter their phone number in the E.164 format?

Not necessarily. Their number will be automagically converted to the international format if their country is known.

How many characters can I use?

The short answer is: as much as you want, you will be billed accordingly ;)

Longer answer: one standard SMS cannot exceed 160 GSM characters, but longer messages will be split into parts of 153 or 67 characters, depending of the encoding. If you are technically enclined (or masochist), you can refer to this page for more details.

Where can I get support?

Email us at [email protected].

Screenshots

Optionally add an optin/optout checkbox on the checkout page.

Powerful and easy to use admin interface.

Changelog

1.0

  • Initial release.

Upgrade Notice

1.0

  • Well, since this is the initial release, there is no reason to upgrade ;)