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legal.html
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<head>
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<title>Legal | TripBuddy.SG</title>
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<h1>LEGAL</h1>
<h2>Terms of Service, Privacy Policy & Other Legal Stuff</h2>
</div>
</div>
<!-- LEGAL CONTENT -->
<div class="container-fluid legal-pills">
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<ul>
<div class="col-md-3">
<li class="active"><a href="#legal_TOS">Terms of Service</a></li>
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<li><a href="#legal_PP">Privacy Policy</a></li>
</div>
<div class="col-md-3">
<li><a href="#legal_FBP">Fee & Booking Policy</a></li>
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<li><a href="#legal_A">Acknowledgements</a></li>
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<div id="legal_TOS" class="legal-tab active">
<h1>Terms of Service</h1>
<p>LAST UPDATED: 8th February 2016</p>
<p></p>
<p>PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE SERVICES OFFERED BY TRIPBUDDY PTE. LTD. ("TRIPBUDDY," "WE," "US," "OUR"). BY VISITING OUR WEBSITE OR USING OUR SERVICES IN ANY MANNER, YOU AGREE THAT YOU HAVE READ THIS TERMS OF SERVICE AND AGREE TO BE BOUND BY AND A PARTY TO THIS TERMS OF SERVICE TO THE EXCLUSION OF ALL OTHER TERMS.</p>
<h2>1. ACCEPTANCE OF TERMS</h2>
<p>1.1 TripBuddy provides its services (described below) to you through its website located at http://www.tripbuddy.sg (the “Site”) and related services (collectively, such services, including any new features and applications, and the Site, the “Service(s)”), subject to the following Terms of Service (as amended from time to time, the “Terms of Service”).</p>
<p>1.2 Your use of this Site is subject to this Terms of Service. By using the Site, you are deemed to have accepted and agree to be bound by this Terms of Service. We may make changes to this Terms of Service from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of this Terms of Service on the Site. Your use of the Site following changes to this Terms of Service will constitute your acceptance of those changes.</p>
<h2>2. ABILITY TO ACCEPT TERMS OF USE</h2>
<p>2.1 You affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Terms of Service, and to abide by and comply with this Terms of Service.</p>
<h2>3. SITE ACCESS</h2>
<p>3.1 You are responsible for all access to the Site using your internet connection, even if the access is by another person.</p>
<p>3.2 We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. The Site may be unavailable during periods when we are implementing upgrades or carrying our essential maintenance on the Site.</p>
<h2>4. MODIFICATIONS TO SITE</h2>
<p>4.1 TripBuddy reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that TripBuddy shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.</p>
<h2>5. ACCESS TO SITE OUTSIDE OF SINGAPORE</h2>
<p>5.1 We make no promise that the materials on the Site are appropriate or available for use in locations outside Singapore. Accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access the Site from elsewhere, you do so on your own initiative and are responsible for compliance with local laws.</p>
<h2>6. THE SITE</h2>
<p>6.1 The Site is designed to provide consumers access to information, activities, experiences regarding local destinations and activities and to provide local experience creators (which may hereafter be referred to collectively as “TripBuddy Host(s)”) a platform for easily providing consumers such information.</p>
<p>6.2 You are required to register with TripBuddy in order to access and use certain features of the Service. If you are accessing the Site through a third party site or service, TripBuddy may require that your user information be the same as your user information for such third party site or service. If you choose to register for the Site, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Site’s registration form. Failure to do so shall constitute a breach of this Terms of Service, which may result in immediate termination of your account. TripBuddy reserves the right to refuse registration of or cancel a TripBuddy account in its discretion. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 18 years of age, you are not authorised to use the Service.</p>
<p>6.3 You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify TripBuddy of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. TripBuddy will not be liable for any loss or damage arising from your failure to comply with this Section.</p>
<p>6.4 You acknowledge that TripBuddy may establish general practices and limits concerning use of the Service, including without limitation the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on TripBuddy’s servers on your behalf. You agree that TripBuddy has no responsibility or liability for the deletion or failure to store any data or other content maintained or transmitted by the Service. You acknowledge that TripBuddy reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that TripBuddy reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.</p>
<h2>7. YOUR USE OF THE SITE</h2>
<p>7.1 Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. You are solely responsible for all information, text, software, music, sound, photographs, graphics, video, messages, customers' safety or other materials that you upload, post, publish or display or otherwise transmit or use via the Site, whether as a TripBuddy Host, end user or otherwise. Your use of the Site is conditional on your compliance with the rules of conduct set forth in this Terms of Service and you agree that you will not:</p>
<p class="indented">7.1.1 Post or otherwise transmit any content that (i) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libellous, invasive of another‘s privacy, hateful racially, ethnically or otherwise objectionable; (ii) you do not have a right to transmit under any law or under contractual or fiduciary relationships; (iii) poses or creates a privacy or security risk to any person; (iv) infringes any intellectual property or other proprietary rights of any party; (v) constitutes unsolicited or unauthorised advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or (vii) in the sole judgment of TripBuddy, is objectionable or which restricts or inhibits any other person from using or enjoying the Site, or which may expose TripBuddy or its users to any harm or liability of any type;</p>
<p class="indented">7.1.2 Use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;</p>
<p class="indented">7.1.3 Impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site or express or imply that we endorse any statement you make;</p>
<p class="indented">7.1.4 Solicit personal information from anyone under the age of 18;</p>
<p class="indented">7.1.5 Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available or violate any requirements, procedures, policies or regulations of such networks;</p>
<p class="indented">7.1.6 Transmit or otherwise make available in connection with the Site any virus, worm or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;</p>
<p class="indented">7.1.7 Harvest or collect email addresses or other contact information of other users from the Service or the Site by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;</p>
<p class="indented">7.1.8 Advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorised;</p>
<p class="indented">7.1.9 Further or promote any criminal activity or enterprise or provide instructional information about illegal activities;</p>
<p class="indented">7.1.10 Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;</p>
<p class="indented">7.1.11 Violate any applicable local, state, national or international law, or any regulations having the force of law;</p>
<p class="indented">7.1.12 Modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information;</p>
<p class="indented">7.1.13 Remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;</p>
<p class="indented">7.1.14 Frame or mirror any part of the Site without our express prior written consent;</p>
<p class="indented">7.1.15 Create a database by systematically downloading and storing Site content;</p>
<p class="indented">7.1.16 Use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator's public online search service.</p>
<p>7.2 TripBuddy reserves the right to investigate and take appropriate legal action against anyone who, in TripBuddy’s sole discretion, violates this provision, including without limitation, removing the offending content from the Site, suspending or terminating the account of such violators and reporting you to the law enforcement authorities.</p>
<p>7.3 We reserve the right to revoke these exceptions either generally or in specific instances.</p>
<p>7.4 You agree that you are solely responsible for your interactions with any other users or TripBuddy Hosts in connection with the Site and TripBuddy will have no liability or responsibility with respect thereto. TripBuddy reserves the right, but has no obligation, to become involved in any way with disputes between you and any other users of the Site.</p>
<h2>8. USER FEE TERMS</h2>
<p>8.1 When you purchase a local experience offered by any members, you are purchasing directly from the local experiences' owner, not TripBuddy. We will only help our seller to verify your payment information. </p>
<p>8.2 In addition to the fees you pay for local experiences, you acknowledge that TripBuddy reserves the right to charge for any portion of the Site (“Service Fees”) and to change its Service Fees from time to time in its discretion. You agree to pay all fees when due in accordance with the terms set forth on the Site and this Terms of Service. If you are required to provide TripBuddy information regarding your credit card or other payment instrument, you represent and warrant that such information is true and that you are authorised to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. If you dispute any charges you must let TripBuddy know within three (03) days after the date that you enjoy the Offer purchased.</p>
<p>8.3 If TripBuddy terminates your account and use of the Site because you have breached this Terms of Service, you shall not be entitled to the refund of any unused portion of fees or payments (if any). Service Fees are also non-refundable.</p>
<p>8.4 By creating local experiences on our Site, you, as TripBuddy Hosts, unconditionally agree to provide TripBuddy’s end users with up to 20% discount on all your Offers any time TripBuddy runs promotional campaigns. TripBuddy shall not seek your approval before implementing promotion of up to 20%. Any promotion above 20% shall be communicated and agreed with TripBuddy Hosts.</p>
<p>8.5 If you wish to cancel or obtain a refund for a local experience with a member, please see TripBuddy’s Booking Policy.</p>
<h2>9. THIRD PARTY WEBSITES</h2>
<p>9.1 The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. You further acknowledge and agree that TripBuddy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Offers, content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties (including TripBuddy Hosts) found while using the Site are between you and the third party, and you agree that TripBuddy is not liable for any loss or claim that you may have against any such third party.</p>
<p>9.2 You may create a link to this Site, provided that:</p>
<p class="indented">9.2.1 The link is fair and legal and is not presented in a way that is:</p>
<p class="super-indented">(a) Misleading or could suggest any type of association, approval or endorsement by us that does not exist, or</p>
<p class="super-indented">(b) Harmful to our reputation or the reputation of any of our affiliates;</p>
<p class="indented">9.2.2 You retain the legal right and technical ability to immediately remove the link at any time, following a request by us to do so.</p>
<p>9.3 We reserve the right to require you to immediately remove any link to the Site at any time and you shall immediately comply with any request by us to remove any such link.</p>
<h2>10. INTELLECTUAL PROPERTY</h2>
<p>10.1 You acknowledge and agree that the Service may contain content (“Site Content”) that is protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. The intellectual property rights in the Site and all of the text, pictures, videos, graphics, user interfaces, visual interfaces, trademarks, logos, applications, programs, computer code and other content made available on it are owned by us and our licensors. Except as expressly authorised by TripBuddy, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Site or the Site Content, in whole or in part, except that the foregoing does not apply to your own user content that you legally upload to the Site. In connection with your use of the Site you shall not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods.</p>
<p>10.2 Any use of the Site or the Site Content other than as specifically authorised herein is strictly prohibited. The technology and software underlying the Site is the property of TripBuddy, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by TripBuddy.</p>
<p>10.3 The TripBuddy name and logo are trademarks and service marks of TripBuddy (collectively the “TripBuddy Trademarks”). Other company, product, and service names and logos used and displayed via the Site may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to TripBuddy. Nothing in this Terms of Site or the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of TripBuddy Trademarks displayed on the Site, without our prior written permission in each instance. All goodwill generated from the use of TripBuddy Trademarks will inure to our exclusive benefit.</p>
<h2>11. LIMITATION OF LIABILITY</h2>
<p>11.1 We provide the Site on an “as is” basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:
</p>
<p class="indented">11.1.1 All conditions, warranties and other terms that might otherwise by implied by law into this Terms of Service; and</p>
<p class="indented">11.1.2 Any and all liability to you, whether arising under this Terms of Service or otherwise in connection with your use of the Site.</p>
<p>11.2 The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in this Terms of Service is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under Singapore law or statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.</p>
<p>11.3 In no event shall TripBuddy or its suppliers, or the respective officers, directors, employees or agents be liable with respect to the website or the services or the subject matter of this terms of services under any contract, negligence, tort, strict liability or other legal or equitable theory (i) for any amount in the aggregate of excess of the greater of $100 or the fees paid by you for the services and any products or services purchased through the services during the 12-month period preceding the applicable claim; (ii) for any indirect, incidental, punitive or consequential damages of any kind whatsoever; (iii) for data loss or cost or procurement of substitute goods or services; or (iv) for any matter beyond TripBuddy’s reasonable control.</p>
<h2>12. COLLECTION OF PERSONAL INFORMATION</h2>
<p>12.1 We may collect and use information about you in accordance with our privacy policy. You can view a copy of this policy by clicking here: <a href="legal.html">www.tripbuddy.sg/legal/</a>.</p>
<h2>13. DURATION OF TERMS</h2>
<p>13.1 These Terms of Service shall remain in effect while you use the Site. You may terminate your use of the Site at any time. You agree that TripBuddy, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Site and remove and discard any content within the Site, for any reason, including, without limitation, for lack of use or if TripBuddy believes that you have violated or acted inconsistently with the letter or spirit of this Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Site, may be referred to appropriate law enforcement authorities. TripBuddy may also in its sole discretion and at any time discontinue providing the Site, or any part thereof, with or without notice. You agree that any termination of your access to the Site under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that TripBuddy may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Site. Further, you agree that TripBuddy shall not be liable to you or any third-party for any termination of your access to the Site.</p>
<h2>14. GOVERNING LAW</h2>
<p>14.1 These Terms of Service will be governed by and construed in accordance with the laws of Singapore, and the courts of Singapore will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with this Terms of Service.</p>
<h2>15. WARRANTY DISCLAIMERS</h2>
<p>15.1 TripBuddy expressly disclaims all warranties of any kind, whether express, implied or statutory, including, but not limited to the implied warranties of creator ability, fitness for a particular purpose, title and non-infringement.</p>
<p>15.2 TripBuddy makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, or (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations.</p>
<h2>16. MISCELLANEOUS</h2>
<p>16.1 The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. TripBuddy shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond TripBuddy’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference). If any provision of this Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Terms of Service shall otherwise remain in effect and be enforceable. This Terms of Service is not assignable, transferable or sub-licensable by you except with TripBuddy’s prior written consent. TripBuddy may transfer, assign or delegate this Terms of Service and its rights and obligations without consent. Both parties agree that this Terms of Service is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Terms of Service, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Terms of Service and you do not have any authority of any kind to bind TripBuddy in any respect whatsoever. Headings for each section have been included above for your convenience, but such headings do not have any legal meaning, and may not accurately reflect the content of the provisions they precede.</p>
<h2>17. QUESTIONS, CONCERNS OR SUGGESTIONS</h2>
<p>17.1 Please contact us at [email protected] to report any violations of this Terms of Service or to pose any questions regarding this Terms of Service or the Site.</p>
</div>
<div id="legal_PP" class="legal-tab">
<h1>Privacy Policy</h1>
<p>LAST UPDATED: 11th February 2016</p>
<p></p>
<p>Welcome to the website (the "Site") of TripBuddy ("TripBuddy", "TripBuddy.SG", "we", "us" and/or "our"). This Site has been created to provide a marketplace for local experiences (the "Services") for our users ("you", "your").</p>
<p>We take your privacy very seriously. We ask that you read this privacy policy (the "Privacy Policy") carefully as it contains important information about what to expect when we collect personal information about you ("Personal Data") and how we will use your Personal Data.</p>
<p>This Privacy Policy applies to information we collect on www.tripbuddy.sg and its sub-domains about:
<br>i) visitors to the Site; and
<br>ii) people who register accounts with us; and
<br>iii) people who register their email addresses with us.</p>
<h2>1. INFORMATION COLLECTED FROM VISITORS TO OUR WEBSITE</h2>
<p>We will obtain Personal Data about you when you visit us or when you voluntarily provide such information such as when you register for access to the Services, use certain Services, contact us with inquiries or respond to one of our surveys. For example, we collect contact information, location, payment information, and other information that you provide to us. Wherever we collect Personal Data, we make an effort to provide a link to this Privacy Policy.</p>
<p>When you visit us, we may monitor the use of this Site through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit our Site or which pages you go to. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on "Our Use of Cookies" below.</p>
<p>We do not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Data to us through this Site, please contact us, and we will endeavour to delete that information from our databases.</p>
<p>By providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of TripBuddy and authorised third parties.</p>
<h2>2. INFORMATION REGARDING USERS WHO REGISTER THEIR EMAILS WITH US</h2>
<p>When you register your emails with us, we may use it for the following:
<br>a) We will send you weekly newsletters.
<br>b) We will contact you about products and services we think may be of interest to you.
<br>c) We will send you notification emails regarding signing up, registration and Services that you have purchased through us.</p>
<p>If you would rather not receive these emails, please send an email message to [email protected] requesting to opt out.</p>
<p>By submitting your email you consent to the use of that email as set out in this policy.</p>
<h2>3. OUR USE OF COOKIES</h2>
<p>Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our Site features may not function if you remove cookies from your browser.</p>
<h2>4. HOW WE PROTECT YOUR INFORMATION</h2>
<p>We are committed to maintaining the security of personal information. We have put in place appropriate security procedures and technical and organisational measures to safeguard your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. The security procedures include, but are not limited to, firewalls, basic encryption, limited access & use of passwords. However, no Internet, email or other electronic transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us in this way.</p>
<h2>5. ACCESS TO YOUR INFORMATION AND UPDATING AND CORRECTING YOUR INFORMATION</h2>
<p>Subject to the exceptions referred to in section 21(2) of the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore ("PDPA"), you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to [email protected] or send a letter to Benjamin Ho at Blk 5 #08-01 Tanah Merah, Kechil Road, Singapore 466665. We may make a small charge for this service.</p>
<p>We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to TripBuddy changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to [email protected] or by sending a letter to Benjamin Ho at Blk 5 #08-01 Tanah Merah, Kechil Road, Singapore 466665. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.</p>
<h2>6. NON-DISCLOSURE</h2>
<p>We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.</p>
<h2>7. TRIPBUDDY HOSTS</h2>
<p>If you choose to purchase an activity through the Services, then we will share the contact information you provided to the applicable TripBuddy Host (as defined in the Terms of Service) so that the TripBuddy Host may contact you.</p>
<h2>8. SALE OF BUSINESS</h2>
<p>If TripBuddy's business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.</p>
<h2>9. OTHER WEBSITES AND THIRD PARTIES</h2>
<p>This Site may contain links to other websites. This Privacy Policy applies only to our Site, and does not apply to information you provide directly to a TripBuddy Host or other websites. The links from this Site do not imply that TripBuddy endorses or has reviewed the other websites or TripBuddy Hosts. We suggest contacting those websites or TripBuddy Hosts directly for information on their privacy policies.</p>
<h2>10. EXCLUSIONS</h2>
<p>This Privacy Policy does not apply to any Personal Data collected by TripBuddy other than Personal Data collected through the Site or Services. This Privacy Policy shall not apply to any unsolicited information you provide to TripBuddy through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and TripBuddy shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.</p>
<h2>11. OTHER TERMS AND CONDITIONS</h2>
<p>Your access to and use of this Site is subject to our Terms of Service.</p>
<h2>12. CHANGES TO PRIVACY POLICY</h2>
<p>We keep our Privacy Policy under regular review. Hence, we reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. This Privacy Policy was last updated on 11th day of February 2016.</p>
<h2>13. HOW TO CONTACT US</h2>
<p>We welcome your views about our Site and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to [email protected] or send a letter to Benjamin Ho at Blk 5 #08-01 Tanah Merah, Kechil Road, Singapore 466665.</p>
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<h1>Fee & Booking Policy</h1>
<p>LAST UPDATED: 12th February 2016</p>
<p></p>
<p>Your plans while you're on exchange in Singapore are always subject to change. Taking this into consideration, all local hosts on our platform commit to help you with a flexible booking policy. Below are our marketplace policies relating to fees, cancellations and refunds. It is at our sole discretion to amend these policies from time to time and it is your responsibility to regularly check the Site (http://www.tripbuddy.sg) to determine if there have been changes.</p>
<h2>1. FEES</h2>
<p>There are two types of fees involved in our marketplace transactions. You may refer below for the detailed description of each fee. If you have any questions on our fee policy, please contact us at [email protected].</p>
<p>a. Processing Fee
<br>For every booking between buyers and sellers, TripBuddy collects a processing fee of 7% of the total value. This processing fee shall be deducted directly from the amount paid to us, and is non-refundable in all circumstances, unless your trip/activity/event is cancelled by the seller. The processing fee is used for our marketplace maintenance and geographical expansion to serve you better.</p>
<p>b. Transaction Fee
<br>Our payment system accepts credit/debit cards supported by Stripe. All payments transacted through Stripe are subject to a Stripe fee. The Stripe fee is comprised of a fixed component and a variable component. This fee is borne by sellers and according to Stripe, the variable component will be refunded on a pro-rata basis in case of approved cancellation. The Stripe fee and its refund policy may change from time to time at the discretion of Stripe. If you would like to know more about Stripe fees, please refer to the Stripe <a href="https://stripe.com/sg/pricing" target="_blank">website</a>.</p>
<h2>2. CANCELLATION POLICY</h2>
<p>You are allowed to request for cancellation of your booking(s) at least 24 hours prior to 12:00 AM local time of the activity date. All cancellation requests shall be reviewed by our team and the purchaser will be informed of the outcome by email. An approved cancellation request shall incur a processing fee of 7% of the total booking value. Late cancellation requests are considered a "no-show" and will incur full booking charges.</p>
<h2>3. REFUND POLICY</h2>
<p>Refunds arising from any cancellation shall be informed by messaging the seller & purchasers directly on their provided email addresses. Fund transfer will be processed within ten (10) working days from the email date.</p>
<p>If you have any questions about our policies, you can email us at [email protected].</p>
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<h1>Acknowledgements</h1>
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