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No idea what "Report" means #263

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lkundrak opened this issue Sep 15, 2014 · 5 comments
Open

No idea what "Report" means #263

lkundrak opened this issue Sep 15, 2014 · 5 comments

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@lkundrak
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  • I've received a crash notification in the notification bar with a "Report" button and clicked the Report button
  • I've opened the ABRT GUI and read the following: "This problem has been reported, but a Bugzilla ticket has not been opened. Our developers may need more information to fix the problem.
    Please consider also reporting it to Bugzilla in order to provide that. Thank you."
  • There's another "Report" button in the GUI

Now I have no idea what does the another "Report" button do. How is it different from the first "Report" button? Does it report to Bugzilla?

@jfilak
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jfilak commented Sep 15, 2014

The "Report" button in the notification bubble submits an anonymous report[1] to ABRT server [2]. The another "Report" button in the GUI submits full report to Bugzilla. If you want to configure the "Report" in notification bubbles to report to Bugzilla, turn "Shortened Reporting" off
[3].

1: http://abrt.readthedocs.org/en/latest/ureport.html#ureport
2: https://retrace.fedoraproject.org/faf/summary/
3: http://abrt.readthedocs.org/en/latest/conf.html#shortened-reporting

@lkundrak lkundrak changed the title No idea what "Report" mens No idea what "Report" means Sep 15, 2014
@lkundrak
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It could be. The point it there's no way I could have discovered that.

@jfilak
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jfilak commented Sep 15, 2014

Do you have any suggestions how we can improve this unpleasant behaviour? Chris Murphy suggested us to improve the dialogue appearing after cliking the notification "Report" button: https://lists.fedoraproject.org/pipermail/desktop/2014-August/010107.html

@lkundrak
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Not really. Probably if the latter button or a caption somewhere read "Report to Bugzilla." Or maybe if the first button was "Send q quick report" and the latter one was "Send a detailed report."

Chris' suggestion makes sense to me as well.

@hadess
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hadess commented Feb 11, 2015

This should be filed against gnome-abrt, instead of abrt. The "report" button which you would now get in abrt-applet will only open gnome-abrt with that crash selected, nothing else.

@xsuchy xsuchy transferred this issue from abrt/abrt Apr 15, 2020
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