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Issue getting integration working #2796

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gdg316 opened this issue Jan 12, 2025 · 3 comments
Open

Issue getting integration working #2796

gdg316 opened this issue Jan 12, 2025 · 3 comments

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@gdg316
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gdg316 commented Jan 12, 2025

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Describe the bug

I downloaded the custom component went to reinstall followed all directions but there is a Captcha that keeps not going through and integrating to HA fails

To Reproduce

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error
    Captcha gateway fails
    Expected behavior

Screenshots

Captcha that does not go through
System details

  • Home Assistant version:
  • alexa_media version (from const.py or HA startup log):
  • alexapy version (from pip show alexapy in homeasssistant container or HA startup log):
  • Is Amazon 2FA/2SV enabled <!---We will not debug login issues if unanswered---> (y/n):y
  • Amazon Domain:

Debug Logs (alexa_media & alexapy)
Please provide logs.

Additional context

I downloaded the custom component went to reinstall followed all directions but there is a Captcha that keeps not going through and integrating to HA fails

@gdg316
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gdg316 commented Jan 12, 2025

I downloaded the custom component went to reinstall followed all directions but there is a Captcha that keeps not going through and integrating to HA fails
It used to work great , but this Captcha keeps not letting me complete integration am I missing something

@danielbrunt57
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danielbrunt57 commented Jan 12, 2025

Possible duplicate issue #2704 as CAPTCHA is mentioned in it also.
I have no solution for the issue since the captcha seems to only occur when the integration is attempting to validate credentials yet doesn't occur when that same account logs into Amazon or the Alexa app.
I fear that Amazon has yet again changed how they protect your account and that change is affecting .de (and possibly other EU domains) but not .com (that I know about) or my own domain: .ca.

@Tman-Tech
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+1 The captcha is not working. I am unable to setup the integration

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3 participants