Support for seller specific Cancellation, Return & Refund policy

[sreekanthmr]

There is a requirement for showing cancellation, return, and refund policies in the front end. Though we can also have item-specific policies, seller-specific policies are more convenient and practical.

Cancellation & Return also should be allowed depending on what is defined in the policy. How do we define & validate scenarios such as "Cancellation/returns will not be allowed after x number of days of successful delivery"

[vbabuEM]

I will add the logic to cascade the terms from seller to item and order. However behavior such as preventing refund, cancellation etc has to be coded in Vendure and in UI.

[vbabuEM]

@sreekanthmr in our next meeting we will need to identify how we model this on Vendure to make it generic for all products - if we do it at the seller level.

[vbabuEM]

We have asked the spec team the following:

1. For seller level cancellation terms (text field we see in sites), how should it be modelled in Beckn.
2. What are the options to set whether an item is a cancellable item?

We will be adding the text/url and duration of cancellation to the Seller object. The duration is also added to Item object. In case duration is provided by item, that is returned. Else seller duration is returned.