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Linux (Ubuntu) Desktop client fails to sync #8679

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NominePatris opened this issue Apr 10, 2024 · 4 comments
Closed
1 task done

Linux (Ubuntu) Desktop client fails to sync #8679

NominePatris opened this issue Apr 10, 2024 · 4 comments
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bug desktop Desktop Application

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@NominePatris
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Steps To Reproduce

  1. Login on the desktop client
  2. My vault will not load (continuous loading symbol)
  3. Press File->Sync vault
  4. ¨Synching failed¨ error message.

Expected Result

Items in my vault are loaded within a few second. Pressing Sync Vault results in items being loaded without issue.

Actual Result

The vault will not load and just shows the loading symbol. Pressing sync vault results in an "Synching failed" message to be displayed (without further info as to why it fails).

Screenshots or Videos

No response

Additional Context

I have already reinstalled Bitwarden Client, with the same result.
I have access to bitwarden through the webbrowser.

Operating System

Linux

Operating System Version

Linux 6.5.0-27-generic(x86_64), Ubuntu 23.10

Installation method

Snap

Build Version

2024.3.2

Issue Tracking Info

  • I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@NominePatris NominePatris added bug desktop Desktop Application labels Apr 10, 2024
@djsmith85
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Duplicate of #8651

@djsmith85 djsmith85 marked this as a duplicate of #8651 Apr 10, 2024
@woshidafengzi
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my macbookpro Desktop client fails to sync

@NominePatris
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Duplicate of #8651
This solution works, thank you.

@woshidafengzi
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bitwarden Version: 2024.4.1
Operating System : macOs Ventura13.1
It's the same problem
#8651 insolubility

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bug desktop Desktop Application
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3 participants