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Blocks remaining on Silent Payments stop syncing after a few seconds #1860

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victorsilva24h2 opened this issue Dec 6, 2024 · 3 comments
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@victorsilva24h2
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victorsilva24h2 commented Dec 6, 2024

Describe the bug
After a few moments after toggling the button for Silent Payments, the wallet begins to sync the Remaining Blocks. But this process stops after a few moments, making the user toggle this button in order to full sync the remaining blocks.

To Reproduce
Steps to reproduce the behavior:

  1. Open the Bitcoin wallet on the Android application and if is not on the middle menu slide it to the Balance menu where is the "Silent Payments" option.
  2. Click on the toggle button abaixo below the "lock" symbol.
  3. On top of the screen right after the notification bell you can see the synchronization status.
  4. The error or issue is the frozen number of blocks and the text "Blocks Remaining"

Expected behavior
The user should tap to sync the Silent Payments Blocks once and it should sync automatically the blocks without the need of the user to switch everything the sync button.
If, for any reason, the wallet crash the synchronization or remaining blocks, it should handle automatically without the need of user action.

Screenshots
If applicable, add screenshots to help explain your problem.

Screenshot_20241206_095540
Screenshot_20241206_095550
Screenshot_20241206_095606

Platform:

  • OS: [Android 14]
  • Device: [Galaxy S23 Plus]
  • Cake Wallet Version: [4.21.2]

Additional context
I already read the support faq regarding solutions and it does not help. I've switched from WiFi to SIM Data and the issue persist, I have switched to a VPN connection and the behavior still persists.

@victorsilva24h2 victorsilva24h2 added the Bug Something isn't working label Dec 6, 2024
@victorsilva24h2
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victorsilva24h2 commented Dec 6, 2024

tf you guys talking? This is not related to withdraws nor anything that can be solved outside the wallet.
If the resolution for this is through an external solution that is not from Cake Wallet, than I'm sure you guys are acammers

@cake-tech cake-tech deleted a comment Dec 6, 2024
@OmarHatem28
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Deleted the comment above as he was a scammer, please don't follow any suspicious links, and be sure to only contact our support through in-app support or via email: [email protected]

for the issue, first, thanks for opening the issue and providing your feedback, we are already aware of this issue and there is ongoing work in improving Silent Payments in Cake, it might take some time because we are trying our best to make it easy to use and without any issues, but you can follow the progress of the work on this PR #1781

if you want, you can send your email to our support team (through the email above or in-app) and we can add you to the internal testing track so you can help us test and verify the fixes and enhancements that we are working on

@cannoncd
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cannoncd commented Dec 9, 2024

I experience this exact same issue.

OS: [Android 15]
Device: [Pixel 7 Pro]
Cake Wallet Version: [4.21.2]

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