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[Bug] HelpScout had updated its Beacon visuals, resulting in difference between the pre loaded and loaded beacon #435

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metalmarker opened this issue Aug 9, 2024 · 1 comment
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bug Something isn't working help wanted Extra attention is needed

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@metalmarker
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metalmarker commented Aug 9, 2024

Describe the bug

HelpScout had recently updated its beacon visuals. The container changed from a circle into a rectangle with rounded corners, and the icons have changed slightly as well.

As a result, the visuals of the pre-loaded container/icon used by react-live-loaded and the new beacon visuals no longer match, causing a visual "shift" once the library loads.

Screenshots

Old beacon with message icon:
Screenshot 2024-08-09 at 4 37 18 PM

New:
Screenshot 2024-08-09 at 4 26 08 PM

@metalmarker metalmarker added the bug Something isn't working label Aug 9, 2024
@benschwarz benschwarz added the help wanted Extra attention is needed label Aug 13, 2024
@benschwarz
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The relevant code to update the icon can be found in components/Helpscout.

If anyone is interested in contributing this update, I'll be happy to review and get it released.

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Labels
bug Something isn't working help wanted Extra attention is needed
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