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<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8">
<title>Hollyhock Software Development Company | Projects Masonry</title>
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<link href="assets/css/bootstrap.css" rel="stylesheet">
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rel="stylesheet">
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<div class="big-letter">Policy</div>
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<h1>Privacy Policy</h1>
<ul class="page-breadcrumb">
<li><a href="index.html">Home</a></li>
<li>Privacy Policy</li>
</ul>
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<!-- End Page Title -->
<section class="faq-section-two">
<div class="auto-container">
<div class="legal-policy">
<h2><b>Who we are?</b></h2>
<p>Hollyhock Software is a reputed IT solution and development Company in India that can help you
define your brand and increase your products/or services demand through a customer-centric and
data-driven approach for two decades. <br> We provides this Privacy Policy to inform users of
our website at <a href="https://hollyhocksoftware.com/"></a>
https://hollyhocksoftware.com/ (including all subdomains, the “Website”) and our
software-as-a-service platform (the “Service”) of our policies and procedures regarding the
collection, use and disclosure of personal data and other information. This Privacy Policy
explains what data we collect when you use the Website and/or the Service, why we collect the
data, how it is used and your rights and choices. <br><br>While providing our Service, we may
collect information about our customers' Users on behalf of our customers. Our use of
information on behalf of our customers is governed by our agreement with the applicable customer
and the customer's own privacy policies. We cannot control and are not responsible for the
privacy policies or privacy practices of our customers or any other third parties. <br><br>By
using or accessing the Website or the Service and providing us with your Personal Data, you are
accepting the practices described in this Privacy Policy, and you are consenting to our
processing of your data as set forth in this Privacy Policy now and as amended by us (for
information on how we may change our Privacy Policy, please read the “Privacy Policy Changes”
section below). If you have any questions or comments about this Privacy Policy or our use of
your Personal Data, please contact us.</p>
<h3><b>Information We Collect And How We Use It Collection of Information</b></h3>
<p>We have collected the following categories of information from our users within the last twelve
(12) months: <br>Identifiers, including name, email address, phone number, IP address and cookie
identifiers, <br>Certain financial-related information, including credit card number and billing
and shipping address, <br>Protected classification information, such as age and gender,
<br>Commercial information, including purchasing history of our business customer's employees
and representatives who use our Service, <br>Internet or other similar network activity, such as
browsing history, <br>information on your interaction with our Website, browser type, and
referring site, <br>Location data, and <br>Professional or employment related data with respect
to our job applicants and our business customer's employees and representatives who use our
Service, such as professional title. <br>Categories of Sources <br> <br> We obtain the personal
information of our users from the following categories of sources:</p>
<h3><b>I. Personal Data That You Provide To Us</b></h3>
<p>When you interact with the Website or the Service, Hollyhock Software may gather information that,
alone or in combination with other information, could be used to identify you (“Personal Data”),
as described below. If you are an EU data subject, please see the “EU Data Subject” section
below for information on your rights in relation to the Personal Data we hold about you.</p>
<div class="row">
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>a) Personal Data used to provide the Service and respond to requests</b></h4>
<p>When users sign up for the Service, users are required to authenticate with their version
control system identity (GitHub or Bitbucket). When users log in to the Service using
sign-in services such as OAuth (for example, login with a GitHub account), these
services will authenticate a user's identity and provide the user with the option to
share certain Personal Data, such as name and email address(es), with us. If you
purchase one of our paid plans, we will also collect payment and billing information
such as credit card details and billing address. We use this data to provide you with
access to the Service and/or the Website, contact you regarding your access and use of
the Service and/or the Website or to notify you of important changes to the Service. For
EU data subjects, such use is necessary for the performance of the contract between you
and us. <br><br>On some sections of the Website, you may complete a web form to give
your Personal Data to us directly, such as on our “Contact Us” page. We also collect
Personal Data (such as your name and contact details, phone number) when you request
information, including a product demo, ask to download content (such as white papers),
register for a webinar or other event, or subscribe to email lists. We will use your
contact information to respond to your request. For EU data subjects, such use is
necessary to respond to or implement your request. If you send us a request or question
regarding the use of the Service (for example via a support email or via one of our
feedback mechanisms), we may publish it (in anonymous form only) in order to help us
clarify or respond to your request or to help us support other users. <br><br>Hollyhock Software collects Personal Data that you provide through the Service only insofar as is
necessary or appropriate to fulfill the purpose of your interaction with Hollyhock Software, such as providing you with the Service and/or answering any requests regarding
the Service as described above. You can always refuse to supply Personal Data, however
doing so may prevent you from accessing the Service or engaging in certain activities on
the Website or the Service.</p>
</div>
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>b) Personal Data used to process applications for employment</b></h4>
<p>When you submit a job application through the Website, we will collect your resume and
any additional information that you elect to provide to us, including but not limited to
employment history and education. We will use your contact details and data about your
employment history and education to conduct job interviews, evaluate your application,
and as is otherwise needed for recruitment. For EU data subjects, this use is necessary
to respond to your request to process your application for employment.</p>
</div>
<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 sub-part">
<h4><b>c) Personal Data used for marketing</b></h4>
<p>We will use your email to tell you about your Service usage, new features, solicit your
feedback, or just keep you up to date with what's going on with Hollyhock Software and
our products, upcoming events or other promotions. If you change your mind about
receiving information from us or about the use of information volunteered by you, please
send us a request specifying your new choice. Please contact us as specified under the
“Contact Us” section. You may also choose to opt out of receiving such emails by
following the unsubscribe instructions included in these emails, or by accessing the
email preferences in your account settings page. If you download content from the
Website, we may also use your phone number to contact you directly by phone, in
connection with such new products and services, upcoming events or other promotions.
<br><br>Where required by applicable law (for example, if you are an EU data subject),
we will only send you marketing information by email or mail, or contact you by phone,
if you consent to us doing so. When you provide us with your consent to be contacted for
marketing purposes, you have the right to withdraw your consent at any time by following
the instructions to “opt-out” of receiving marketing communication in each marketing
email we send you. In addition, if at any time you do not wish to receive future
marketing communications or wish to have your name deleted from our mailing or calling
lists, please contact us at privacy@Hollyhock Software.com. Please note that if you opt
out from marketing communications, we may still contact you regarding issues related to
our Service and to respond to your requests.</p>
</div>
</div>
<h3><b>II. Automatically Collected Information</b></h3>
<p>Like most hosted service operators, Hollyhock Software collects information of the sort that web
browsers and servers typically make available, such as the browser type, language preference,
referring site and the date and time of each visitor request and stores it in log files.
Hollyhock Software also collects Internet Protocol (“IP”) addresses, which can be used to
identify the location from which your computer is connecting to the Website, for providing the
Service and for support purposes. <br><br>Hollyhock Software also collects statistics about the
behavior of visitors to the Website and the Service through cookies and similar technologies. We
also allow some others to use cookies as described in the “Cookies” section below. Hollyhock Software purpose in collecting such information is to better understand how Hollyhock Software visitors use the Website and the Service and to improve your access to and use of the
Website and the Service. <br><br>Use of such automatically collected information is necessary
for the performance of the contract between you and us, to the extent we process information
that is needed for providing the Service and for support purposes, or is in our legitimate
interest in understanding how the Service is being used by you and enhancing your experience on
our Website and on the Service.</p>
<h3><b>III. Information We Process On Behalf Of Our Customers</b></h3>
<p>In providing the Service to our customers, we process on behalf of customers certain information
that may include Personal Data, relating to customers' employees, contractors or other users
(“Users”) they transmit or otherwise submit to our Service. While our customers or Users decide
what data to submit, this information typically includes email address and information relating
to test results. <br><br>Hollyhock Software collects, aggregates, and stores metrics and data
relating to, generated by, provided in connection with, or derived from customers' use of the
Service (“Usage Data”) in order to provide, maintain, support, enhance, develop and improve the
Service and Hollyhock Software service offerings. Hollyhock Software will not disclose
individual metric or usage data other than in an aggregated and de-identified form. For EU data
subjects, this use of your Personal Data is necessary for our legitimate interests in
understanding how the Service is being used by you and to improve your experience on it.</p>
<h3><b>Data Retention</b></h3>
<p>We will retain Personal Data that our customers provide to us through the Service for the period
necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention
period is required or permitted by law. We will retain Personal Data that we process on behalf
of our customers for the duration set forth in the applicable customer contract or as otherwise
instructed by the customer.</p>
<h3><b>Bulletin Boards/Chat Rooms</b></h3>
<p>If you submit a post or participate in a discussion on a bulletin board or chat room on the
Website or the Service, you should be aware that any Personal Data you submit there can be read,
collected, or used by other users of these forums, and could be used to send you unsolicited
messages. We are not responsible for the Personal Data you choose to submit in these forums.</p>
<h3><b>Disclosure Of Personal Data</b></h3>
<p>In the preceding twelve (12) months, we have disclosed the following categories of personal
information for a business purpose:</p>
<div class="row">
<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12">
<ul style="list-style-type: square;">
<li>Identifiers</li>
<li>Certain financial-related information</li>
<li>Protected classification information</li>
<li>Commercial information</li>
<li>Internet or other similar network activity</li>
<li>Location data, and</li>
<li>Professional or employment related data.</li>
</ul>
</div>
</div>
<p>We share personal information for a business purpose with various categories of third parties.
Hollyhock Software discloses Personal Data only to those of its employees, contractors, and
service providers that (1) need to know that data in order to perform certain services and
functions on Hollyhock Software behalf and (2) have agreed to data protection and
confidentiality obligations requiring to protect data. Third-party service providers include:
(i) providers of payment processing, customer support services and hosting (which support us in
the provision of the Service and maintenance of the Website), (ii) web analytics service
providers (which help us collect statistics and other information, including through cookies,
about the behavior of users of the Website and the Service - for more details, please see the
“Use of cookies” section below); (iii) marketing and sales automation tools that allow us to
manage marketing and sales processes; (iv) phone and chat communication tools that allow us to
communicate with prospects and customers; (v) integration tools that allow us to capture data in
one platform and send it to another; (vi) survey and poll tools that allows us to capture
information about our Service or Website; and (vii) event and meeting platforms that allow us to
host and manage virtual and in-person events. Pursuant to our instructions, these parties may
access, process or store Personal Data in the course of performing their duties to us and only
as necessary to provide the services we request. <br><br>Hollyhock Software may also disclose
Personal Data when required to do so by law, such as to comply with a subpoena, bankruptcy
proceedings, or similar legal process, or in response to lawful requests by public authorities,
including to meet national security or law enforcement requirements, or when Hollyhock Software
believes in good faith that disclosure is reasonably necessary to protect the property or rights
of Hollyhock Software, third parties, or the public at large. <br><br>Hollyhock Software may
disclose Personal Data in connection with a merger, acquisition, or sale of all or a portion of
its assets (a “Corporate Transaction”). If Hollyhock Software is involved in a Corporate
Transaction, you will be notified either via email and/or a prominent notice through the Service
of any change in ownership or uses of your Personal Data, as well as any choices you may have
regarding your Personal Data or we will require any such buyer to agree to treat your Personal
Data in accordance with this Privacy Policy. <br><br>In the preceding twelve (12) months, we
have not sold our users' personal information.</p>
<h3><b>Access and Deletion Requests</b></h3>
<p>You may contact us as indicated under the “Contact Us” section below and request that we provide
you with a copy of your personal information or that we delete your personal information that we
maintain on our systems. We will respond to your request within a reasonable timeframe. If you
are an EU data subject or California resident, see your additional rights below.</p>
<h3><b>Rights of Certain California Residents</b></h3>
<p>The California Consumer Privacy Act (CCPA) provides certain California residents with the
additional rights listed below. The CCPA temporarily exempts from these CCPA rights certain
personal information reflecting a written or verbal business-to-business communication or
transaction as well as data about Hollyhock Software employees, job applicants, contractors,
controlling owners, directors, officers and medical staff (if any) in their capacities as such
individuals at Hollyhock Software. <br><br>Right to Access. You have the right to request that we
disclose certain information to you about our collection and use of your personal information
over the past 12 months. Once we receive and confirm your verifiable consumer request, we will
disclose to you: <br><br>The categories of personal information we collected about you,<br>The
categories of sources for the personal information we collected about you, <br>Our business or
commercial purpose for collecting that personal information, <br>The categories of third parties
with whom we share that personal information, and <br>The specific pieces of personal
information we collected about you (which will also allow you to exercise your data portability
right). <br>Data Portability Right. You have the right to request that we provide you with
access to the information above (under Right to Access) in a readily usable format that allows
you to transmit (i.e., port) the information to another entity without hindrance. If you make a
request under your right to request access, you will receive access to your information in a
readily usable format. <br><br>Right to Delete. You have the right to request that we delete any
of your personal information that we collected from you and retained, subject to certain
exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and
direct our service providers to delete) your personal information from our records, unless an
exception applies. You must contact the applicable business customers directly to delete your
information that they have in their systems. <br><br>We may deny your deletion request or not
delete some of your personal information, if retaining the information is necessary for us or
our service provider(s) to: <br><br>Complete the transaction for which we collected the personal
information, provide a good or service that you requested, take actions reasonably anticipated
within the context of our ongoing business relationship with you, or otherwise perform our
contract with you. <br>Detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for such activities. <br>Debug
products to identify and repair errors that impair existing intended functionality. <br>Exercise
free speech, ensure the right of another consumer to exercise their free speech rights, or
exercise another right provided for by law. <br>Comply with the California Electronic
Communications Privacy Act (Cal. Penal Code § 1546 et. seq.). <br>Engage in public or
peer-reviewed scientific, historical, or statistical research in the public interest that
adheres to all other applicable ethics and privacy laws, when the information's deletion may
likely render impossible or seriously impair the research's achievement, if you previously
provided informed consent. <br>Enable solely internal uses that are reasonably aligned with
consumer expectations based on your relationship with us. <br>Comply with a legal obligation.
<br>Make other internal and lawful uses of that information that are compatible with the context
in which you provided it. <br>We may also limit our deletion to the extent permitted by
applicable law. <br>Exercising Your Rights. To exercise your rights, please contact us as
follows: <br>Email us at [email protected] and provide the following information:
<br>Full name and email address associated with your use of our Service, and Your specific
request (e.g., right to access, right to portability, or right to delete). <br>Submit your
request via our web form on our Contact Us page (located at https://hollyhocksoftware.com/contact) and provide the following information: <br>Full name and email address
associated with your use of our Service, and Your specific request (e.g., right to access, right
to portability, or right to delete). <br>We will attempt to respond to a consumer request for
access or deletion within 45 days of receiving that request. If we require more time, we will
inform you of the reason and extension period in writing. <br>Only you, or someone legally
authorized to act on your behalf, may make a verifiable consumer request related to your
personal information. <br>You may only make a verifiable consumer request for access or data
portability twice within a 12-month period. <br>Non-Discrimination. We will not discriminate
against you for exercising any of your rights under the CCPA. Unless permitted by the CCPA, we
will not: <br>Deny you goods or services, <br>Charge you different prices or rates for goods or
services, including through granting discounts or other benefits, or imposing penalties,
<br>Provide you a different level or quality of goods or services, or <br>Suggest that you may
receive a different price or rate for goods or services or a different level or quality of goods
or services. <br>However, we may offer you certain financial incentives permitted by the CCPA
that can result in different prices, rates, or quality levels. Any CCPA-permitted financial
incentive we offer will reasonably relate to your personal information's value to Hollyhock Software and contain written terms that describe the program's material aspects. Participation
in a financial incentive program requires your prior opt in consent, which you may revoke at any
time. We currently do not provide any financial incentives.</p>
<h3><b>EU Data Subjects</b></h3>
<div class="row">
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>Scope:</b></h4>
<p>This section applies if you are an EU data subject (for these purposes, reference to the
EU also includes the European Economic Area countries of Iceland, Liechtenstein, Norway
and, where applicable, Switzerland).</p>
</div>
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>Data Controller:</b></h4>
<p>Hollyhock Software is the data controller of Personal Data provided to, or collected by or
for, our Website and the Service, but we may act as data processor on behalf of our
customers for Personal Data that we process on their behalf when providing the Service.
</p>
</div>
<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 sub-part">
<h4><b>Your Rights:</b></h4>
<p>Subject to applicable law, you have the following rights in relation to your Personal
Data:</p>
</div>
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>Right of access:</b></h4>
<p>If you ask us, we will confirm whether we are processing your Personal Data and, if so,
provide you with a copy of that Personal Data along with certain other details. If you
require additional copies of the data, we may need to charge a reasonable fee.</p>
</div>
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>Right to rectification:</b></h4>
<p>If your Personal Data is inaccurate or incomplete, you are entitled to ask that we
correct or complete it. If we share your Personal Data with others, we will tell them
about the correction where possible. If you ask us, and where possible and lawful to do
so, we will also tell you with whom we shared your Personal Data so you can contact them
directly.</p>
</div>
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>Right to erasure:</b></h4>
<p>You may ask us to delete or remove your Personal Data, such as where you withdraw your
consent. If we share your data with others, we will tell them about the erasure where
possible. If you ask us, and where possible and lawful to do so, we will also tell you
with whom we shared your Personal Data with so you can contact them directly.</p>
</div>
<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 sub-part">
<h4><b>Right to restrict processing:</b></h4>
<p>You may ask us to restrict or ‘block' the processing of your Personal Data in certain
circumstances, such as where you contest the accuracy of the data or object to us
processing it. We will tell you before we lift any restriction on processing. If we
share your Personal Data with others, we will tell them about the restriction where
possible. If you ask us, and where possible and lawful to do so, we will also tell you
with whom we shared your Personal Data so you can contact them directly.</p>
</div>
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>Right to data portability:</b></h4>
<p>Effective 25 May 2018, you have the right to obtain your Personal Data from us that you
consented to give us or that was provided to us as necessary in connection with our
contract with you. We will give you your Personal Data in a structured, commonly used
and machine-readable format. You may reuse it elsewhere.</p>
</div>
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>Right to object:</b></h4>
<p>You may ask us at any time to stop processing your Personal Data, and we will do so if we
are processing your Personal Data for direct marketing and otherwise. However, if we are
relying on a legitimate interest to process your Personal Data and we demonstrate
compelling legitimate grounds for the processing we may continue. Rights in relation to
automated decision-making and profiling: You have the right to be free from decisions
based solely on automated processing of your Personal Data, including profiling, that
produce a significant legal effect on you, unless such profiling in necessary for
entering into, or the performance of, a contract between you and us or you provide your
explicit consent.</p>
</div>
<div class="col-lg-12 col-md-12 col-xs-12 col-sm-12 sub-part">
<h4><b>Right to withdraw consent:</b></h4>
<p>If we rely on your consent to process your Personal Data, you have the right to withdraw
that consent at any time. Withdrawal of consent will not affect any processing of your
data before we received notice that you wished to unsubscribe.</p>
</div>
<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 sub-part">
<h4><b>Right to lodge a complaint with the data protection authority:</b></h4>
<p>If you have a concern about our privacy practices, including the way we handled your
Personal Data, you can report it to the data protection authority that is authorized to
hear those concerns.</p>
</div>
</div>
<p>You may exercise your rights by contacting us as indicated under the “Contact Us” section below.
<br><br>Legitimate Interest. “Legitimate interests” means the interests of Hollyhock Software in
conducting and managing our organization. For example, we have a legitimate interest in
processing your Personal Data to analyze how the Website and the Service are being used by you,
and to ensure network and information security, as described in this Privacy Policy. When we
process your Personal Data for our legitimate interests, we make sure to consider and balance
any potential impact on you, and your rights under data protection laws. Our legitimate
interests do not automatically override your interests. We will not use your Personal Data for
activities where our interests are overridden by the impact on you, unless we have your consent
or those activities are otherwise required or permitted to by law. You have the right to object
to processing that is based on our legitimate interests. For more information on your rights,
please see “Your Rights” section above.</p>
<h3><b>International Data Transfers from Europe</b></h3>
<p>Your personal information may be transferred to Hollyhock Software and its service providers in
countries other than the country in which you are resident, including in the United States, and
other locations where we have offices or employees. These countries may have data protection
laws that are different from the laws of your country and may not provide the same level of
protection as your country.</p>
<h3><b>Model Clauses</b></h3>
<p>If you are located in the European Economic Area, the UK or Switzerland, we will protect your
personal information when it is transferred outside of your jurisdiction by (a) processing it in
a territory that provides an Hollyhock Software level of protection based on its data protection laws; or
(b) implementing appropriate safeguards to protect your personal information, such as relying on
the European standard contractual clauses. Hollyhock Software currently relies on these European
standard contractual clauses (“Model Clauses”) for data transfers.</p>
<h3><b>Privacy Shield Notice</b></h3>
<p>As of July 16, 2020, the European Court of Justice issued a judgement declaring Privacy Shield
invalid. Hollyhock Software now relies on other transfer mechanisms, such as the Model Clauses
described above, for the cross-border transfer of data. <br><br>Hollyhock Software complies with
the EU-U.S. and Swiss-U.S. Privacy Shield frameworks (“Frameworks”) as set forth by the U.S.
Department of Commerce regarding the processing of personal data transferred from the EU and
Switzerland to the U.S., respectively (for these purposes, reference to the EU also includes the
European Economic Area countries of Iceland, Liechtenstein and Norway). Hollyhock Software has
certified that it adheres to the Privacy Shield Principles (described below). If there is any
conflict between the policies in this Privacy Policy, the EU or Swiss Privacy Shield Principles
and the Model Clauses discussed above, the Model Clauses control and then the Privacy Shield
Principles control. To learn more about the Frameworks and to view our certification page,
please visit https://www.privacyshield.gov/. <br><br>Prior to the invalidation of Privacy
Shield, we relied on our Privacy Shield certification to transfer Personal Data and other
information that we receive from the EU and Switzerland to Hollyhock Software in the U.S. As
noted above, we currently rely on the Model Clauses. <br><br>We process this data in accordance
with the Privacy Shield Principles of Notice and Choice, Accountability for Onward Transfer,
Security, Data Integrity and Purpose Limitation, Access, Recourse, Enforcement and Liability
(“Privacy Shield Principles”), as described below.</p>
<h3><b>Notice And Choice</b></h3>
<p>This Privacy Policy provides notice of the Personal Data collected and transferred under the
Privacy Shield and the choice that you have with respect to such Personal Data. It also provides
information about other Privacy Shield Principles that are set forth below. When we process
Personal Data collected through the Service on behalf of our customers, the customer will be
responsible for providing appropriate notice and choice to its Users, as the customer controls
the Personal Data it has submitted to our Service. Except as required or permitted by applicable
law, we honor all customers' requests from their Users to limit use or disclosure of Users'
Personal Data.</p>
<h3><b>Accountability for Onward Transfers</b></h3>
<p>We may be accountable for the Personal Data we receive under the Privacy Shield that we may
transfer to third-party service providers (as described in the “Disclosure of Personal Data”
section above) if they process Personal Data in a manner inconsistent with the Privacy Shield
Principles and we are responsible if they do so and for the harm caused.</p>
<h3><b>Security</b></h3>
<p>We maintain security measures to protect Personal Data as described in the “Security” section of
this Privacy Policy.</p>
<h3><b>Data Integrity and Purpose Limitation</b></h3>
<p>We will take reasonable steps to ensure that Personal Data is reliable for its intended use, and
that it is accurate, complete and current for as long as long as we retain it. We will keep your
Personal Data only for as long as is reasonably necessary for the purposes described in this
Privacy Policy, or for the duration required by law or our customer agreement, whichever is the
longer.</p>
<h3><b>Access</b></h3>
<p>You have certain rights to access, correct, amend, or delete Personal Data where it is
inaccurate, or has been processed in violation of the Privacy Shield Principles. When we process
Personal Data on behalf of our customers, the customer will be responsible to respond to
requests for exercising your rights. We honor all customers' requests from their Users to
access, correct, amend, or delete Personal Data.</p>
<h3><b>Recourse, Enforcement, Liability</b></h3>
<p>In compliance with the EU-US and Swiss-US Privacy Shield Principles, Hollyhock Software commits to
resolve complaints about your privacy and our collection or use of your Personal Data. European
Union or Swiss individuals with inquiries or complaints regarding this privacy policy should
first contact Hollyhock Software as follows: <br><br>Email: [email protected]
<br>Phone: +91 997-105-6466 <br>Hollyhock Software PVT LTD, H15, H Block, Sector 63, Noida, Uttar
Pradesh 201301 <br>Attention: Privacy</p>
<p>Hollyhock Software has further committed to refer unresolved privacy complaints under the Privacy
Shield Principles to an independent dispute resolution mechanism. If you have an unresolved
privacy or data use concern that we have not addressed satisfactorily, please contact our
U.S.-based third party dispute resolution provider (free of charge) at
https://feedback-form.truste.com/watchdog/request. <br><br>If your complaint is not resolved
through these channels, under certain conditions a binding arbitration option may be available
before a Privacy Shield Panel. For additional information, please visit:
<br>https://www.privacyshield.gov/article?id=ANNEX-I-introduction. <br><br>Swiss individuals
with inquiries or complaints regarding our Privacy Shield policy should first contact Hollyhock Software at: <br><br>privacy@Hollyhock Software.com <br><br>Hollyhock Software has further
committed to cooperate with the panel established by the Swiss Federal Data Protection and
Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning
human resources data transferred from Switzerland in the context of the employment relationship.
<br><br> We are subject to the investigatory and enforcement powers of the Federal Trade
Commission with respect to Personal Data received or transferred pursuant to the Frameworks.</p>
<h3><b>Cookies</b></h3>
<p>We and our partners use cookies or similar technologies to optimize the functionality of the
Website, help us understand how the Website is used and provide you with interest-based
advertising based upon a user's browsing activities and interests. For more information about
the cookies and similar technologies used on our Website, please refer to our Cookie Policy and
Security page.</p>
<h3><b>Links to Other Websites</b></h3>
<p>This Privacy Policy applies only to the Website and the Service and not to any third-party sites
or hosted services you may find or access through our Website. If you submit Personal Data to
any of those sites or services, your information will be governed by their privacy policies. We
encourage you to carefully read the privacy policy of any site you visit or a hosted service you
use.</p>
<h3><b>Social Media Widgets</b></h3>
<p>The Website and the Service may include social media features, such as the Twitter button, and
widgets, such as the Share this button or interactive mini-programs. These features may collect
your IP address, which page you are visiting on the Website, and may set a cookie to enable the
feature to function properly. Social media features and widgets are either hosted by a third
party or hosted directly on the Website or the Service. Your interactions with these features
are governed by the privacy policy of the company providing it.</p>
<h3><b>Do Not Track</b></h3>
<p>Currently, various browsers - including Internet Explorer, Firefox, and Safari - offer a “do not
track” or “DNT'' option that relies on technology known as a DNT header, which sends a signal to
the websites visited by the user about the user's browsers DNT preference setting. Hollyhock Software does not currently commit to responding to browser's DNT preference across its Sites
and Services, because no common industry standard for DNT has been adopted by industry groups,
technology companies or regulators, including no consistent standard of interpreting user
intent. Hollyhock Software takes privacy and choices regarding privacy seriously and will make
efforts to continue to monitor the development around DNT browser technology and the
implementation of a standard for DNT.</p>
<h3><b>Security</b></h3>
<p>We take precautions to ensure the security of your Personal Data. We follow generally accepted
standards to protect the Personal Data submitted to us, both during transmission and once we
receive it. When you enter your login information on the Service, all information to and from
the service is encrypted using Transport Layer Security (TLS). For more information on our data
security policies, please check here. <br><br>That said, like any hosted service provider, we
cannot guarantee that unauthorized third parties or unauthorized personnel will not gain access
to your Personal Data despite our efforts. You should note that in using the Website and the
Service, your information will travel through third-party infrastructures which are not under
our control. <br><br>We cannot protect, nor does this Privacy Policy apply to, any information
that you transmit to other users of the Website or the Service. You should never transmit
personal or identifying information to other users. <br><br>If you have any questions about
security on the Website or the Service, you can contact us.</p>
<h3><b>Privacy Policy Changes</b></h3>
<p>Although most changes are likely to be minor, Hollyhock Software may change its Privacy Policy
from time to time, and in Hollyhock Software sole discretion. If we make any material changes to
this Privacy Policy, we will either notify you by email (sent to the email address specified in
your account) or by means of a notice on the Website and/or within the Service prior to the
change becoming effective, or as otherwise required by the applicable law. We encourage you to
periodically review the Website for the latest information on our privacy practices. Your
continued use of the Website and the Service after any change in this Privacy Policy takes
effect will constitute your acceptance of such change.</p>
<h3><b>Contact Us</b></h3>
<p>If you have questions or concerns about this Privacy Policy, please contact us at:
<br><br>Hollyhock Software, <br>Sector 62, Noida, 201309 Uttar pradesh
<br>Phone: +91 997-105-6466 <br>Email: [email protected]</p>
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