"Docker Desktop distro installation failed" when upgrading Docker Desktop on Windows

[AntAgna]

Description

Windows 11. Been using Docker Desktop successfully for >1year
This morning there was a notification in the app saying that there was an update available
Downloaded and launched the update from the Docker Desktop App
Afterward it showed this error message :

Pressing the "Recover WSL distro" causes the same error to reapear

Reproduce

1. Run a previous version of Docker Desktop on Windows 11
2. Install the latest version

Expected behavior

I expect upgrades to not result in "installation failed" error messages

docker version

Client:
 Version:           27.5.1
 API version:       1.47
 Go version:        go1.22.11
 Git commit:        9f9e405
 Built:             Wed Jan 22 13:41:44 2025
 OS/Arch:           windows/amd64
 Context:           desktop-linux

docker info

Client:
 Version:    27.5.1
 Context:    desktop-linux
 Debug Mode: false
 Plugins:
  ai: Ask Gordon - Docker Agent (Docker Inc.)
    Version:  v0.7.3
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-ai.exe
  buildx: Docker Buildx (Docker Inc.)
    Version:  v0.20.1-desktop.2
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-buildx.exe
  compose: Docker Compose (Docker Inc.)
    Version:  v2.32.4-desktop.1
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-compose.exe
  debug: Get a shell into any image or container (Docker Inc.)
    Version:  0.0.38
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-debug.exe
  desktop: Docker Desktop commands (Beta) (Docker Inc.)
    Version:  v0.1.4
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-desktop.exe
  dev: Docker Dev Environments (Docker Inc.)
    Version:  v0.1.2
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-dev.exe
  extension: Manages Docker extensions (Docker Inc.)
    Version:  v0.2.27
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-extension.exe
  feedback: Provide feedback, right in your terminal! (Docker Inc.)
    Version:  v1.0.5
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-feedback.exe
  init: Creates Docker-related starter files for your project (Docker Inc.)
    Version:  v1.4.0
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-init.exe
  sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
    Version:  0.6.0
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-sbom.exe
  scout: Docker Scout (Docker Inc.)
    Version:  v1.16.1
    Path:     C:\Users\acampagna\.docker\cli-plugins\docker-scout.exe

Server:
ERROR: Get "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.47/info": context canceled
errors pretty printing info

Diagnostics ID

571B0407-8264-44D0-AA95-B588D53EE302/20250206141801

Additional Info

No response

[archasek]

same, 8B8E1D53-4458-4ED9-A442-3DFE64CD15CC/20250206162202

[AntAgna]

Docker and Docker Desktop started without errors after rebooting the computer

[AntAgna]

Output of docker version after rebooting :
Client:
Version: 27.5.1
API version: 1.47
Go version: go1.22.11
Git commit: 9f9e405
Built: Wed Jan 22 13:41:44 2025
OS/Arch: windows/amd64
Context: desktop-linux

Server: Docker Desktop 4.38.0 (181591)
Engine:
Version: 27.5.1
API version: 1.47 (minimum version 1.24)
Go version: go1.22.11
Git commit: 4c9b3b0
Built: Wed Jan 22 13:41:17 2025
OS/Arch: linux/amd64
Experimental: false
containerd:
Version: 1.7.25
GitCommit: bcc810d6b9066471b0b6fa75f557a15a1cbf31bb
runc:
Version: 1.1.12
GitCommit: v1.1.12-0-g51d5e946
docker-init:
Version: 0.19.0
GitCommit: de40ad0

[tennvol]

Same issue just occurred to me.

B425CE16-6F56-4030-9D7F-E7596D6BBA1A/20250206181249

[Hornakkan]

Same here this morning : CFD181A7-1767-4274-9F88-20883C9DD79B/20250207073821

[archasek]

i can confirm, starts working again after os reboot

[FlorentP42]

Same : 4B1F957C-5B3D-4D7E-93E1-588A91F1E6C6/20250207143930

Quick fix from #14563 (no reboot) :
Running wsl --shutdown, then wsl and clicking the "recover" button in the error popup, made it work again.

[cgonIT]

Same here since yesterday update : A97EAF3D-8F55-4998-926A-F956EEC5C63D/20250207202537

[cgonIT]

Output of docker version after rebooting : Client: Version: 27.5.1 API version: 1.47 Go version: go1.22.11 Git commit: 9f9e405 Built: Wed Jan 22 13:41:44 2025 OS/Arch: windows/amd64 Context: desktop-linux

Server: Docker Desktop 4.38.0 (181591) Engine: Version: 27.5.1 API version: 1.47 (minimum version 1.24) Go version: go1.22.11 Git commit: 4c9b3b0 Built: Wed Jan 22 13:41:17 2025 OS/Arch: linux/amd64 Experimental: false containerd: Version: 1.7.25 GitCommit: bcc810d6b9066471b0b6fa75f557a15a1cbf31bb runc: Version: 1.1.12 GitCommit: v1.1.12-0-g51d5e946 docker-init: Version: 0.19.0 GitCommit: de40ad0

i can confirm, starts working again after os reboot

Same version than AntAgna, but as with the difference that I got an error when doing "docker version".

And not, in my case a OS reboot (Windows 11) didn't solve the problem.

[cgonIT]

Same : 4B1F957C-5B3D-4D7E-93E1-588A91F1E6C6/20250207143930

Quick fix from #14563 (no reboot) : Running wsl --shutdown, then wsl and clicking the "recover" button in the error popup, made it work again.

Didn't solve the problem in my case neither.

[ripenko]

Same : 4B1F957C-5B3D-4D7E-93E1-588A91F1E6C6/20250207143930

Quick fix from #14563 (no reboot) : Running wsl --shutdown, then wsl and clicking the "recover" button in the error popup, made it work again.

Thank you. It helped me.