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403 error when attempting to download csv #1

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jam1e opened this issue Mar 10, 2020 · 1 comment
Open

403 error when attempting to download csv #1

jam1e opened this issue Mar 10, 2020 · 1 comment

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@jam1e
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jam1e commented Mar 10, 2020

When attempting to use this package, I am receiving the following error:

Trying calling getCSVUrl, attempt #1 out of 3 Scheduling download of CSV from https://onesignal.s3.amazonaws.com/csv_exports/*****.csv.gz
After failing for the third retry, I am given a dump of the config array, which I can provide if needed.
@jam1e
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jam1e commented Mar 12, 2020

After looking around a little more into this, I feel that it is due to the number of subscribers I have, and the time it takes to generate the CSV file.

After setting backOff to 30seconds, It seems to have improved it a little. I'm now able to download the CSV within the default 3 attempts.

Rather than upping the backOff limit the more subscribers we have, would there be a better way to approach this?

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@jam1e