From ab965e866b62c035bef8490d97945ef7417daa5d Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Mon, 3 Feb 2025 17:07:42 -0500 Subject: [PATCH 01/19] first bit --- deploy-manage/cloud-organization.md | 23 ++-- deploy-manage/cloud-organization/billing.md | 42 +++++++- .../billing/add-billing-details.md | 18 ++-- .../billing/billing-models.md | 100 +++++++++++++++++- ...ud-hosted-deployment-billing-dimensions.md | 7 +- .../stop-charges-for-project-deployment.md | 14 --- deploy-manage/toc.yml | 7 +- .../uninstall/delete-a-cloud-deployment.md | 5 +- .../cloud/cloud/ec-billing-models.md | 76 ------------- 9 files changed, 169 insertions(+), 123 deletions(-) delete mode 100644 deploy-manage/cloud-organization/billing/stop-charges-for-project-deployment.md delete mode 100644 raw-migrated-files/cloud/cloud/ec-billing-models.md diff --git a/deploy-manage/cloud-organization.md b/deploy-manage/cloud-organization.md index cb93e3f0..a5e6e695 100644 --- a/deploy-manage/cloud-organization.md +++ b/deploy-manage/cloud-organization.md @@ -1,19 +1,26 @@ --- mapped_pages: - https://www.elastic.co/guide/en/cloud/current/ec-organizations.html +applies: + serverless: all + hosted: all --- # Manage your Cloud organization [ec-organizations] -When you sign up to Elastic Cloud, you create an organization. +When you sign up to Elastic Cloud, you create an organization. This organization is the umbrella for all of your Elastic Cloud resources, users, and account settings. Every organization has a unique identifier. -This organization is the umbrella for all of your Elastic Cloud resources, users, and account settings. Every organization has a unique identifier. Bills are invoiced according to the billing contact and details that you set for your organization. +You can perform the following tasks to manage your Cloud organization: -From the Organization page, you can: +* [Manage billing](/deploy-manage/cloud-organization/billing.md) +* Manage user access to your organization: + * [Add members to your organization](/deploy-manage/users-roles/cloud-organization/manage-users.md) + * [Assign roles and privileges](/deploy-manage/users-roles/cloud-organization/user-roles.md) + * [Create custom roles](/deploy-manage/users-roles/cloud-enterprise-orchestrator.md) (Serverless only) + * [Configure SAML single sign-on](/deploy-manage/users-roles/cloud-organization/configure-saml-authentication.md) to your organization +* [Manage API keys](/deploy-manage/api-keys.md) to use with the [Elastic Cloud](https://www.elastic.co/docs/api/doc/cloud), [Elastic Cloud Billing](https://www.elastic.co/docs/api/doc/cloud-billing/), and [Elastic Cloud Serverless](https://www.elastic.co/docs/api/doc/elastic-cloud-serverless) APIs +* Configure who receives [operational emails](/deploy-manage/cloud-organization/operational-emails.md) related to your organization +* Track the [status of Elastic Cloud services](/deploy-manage/cloud-organization/service-status.md). -* [Manage members of your organization](users-roles/cloud-organization/manage-users.md) -* [Leave an organization](users-roles/cloud-organization/manage-users.md#ec-leave-organization) -* [Assign user roles and privileges](users-roles/cloud-organization/user-roles.md) -* [Create API keys for using the Elastic Cloud API](api-keys/elastic-cloud-api-keys.md#ec-api-keys) -* [Configure SAML single sign-on for your organization](users-roles/cloud-organization/configure-saml-authentication.md) +Several aspects of your organization can also be managed using tools provided by Elastic. For a list of tools, refer to [Elastic Cloud organization tools and APIs](/deploy-manage/cloud-organization/tools-and-apis.md). diff --git a/deploy-manage/cloud-organization/billing.md b/deploy-manage/cloud-organization/billing.md index 34c130ca..b092d281 100644 --- a/deploy-manage/cloud-organization/billing.md +++ b/deploy-manage/cloud-organization/billing.md @@ -2,13 +2,47 @@ mapped_urls: - https://www.elastic.co/guide/en/cloud/current/ec-billing.html - https://www.elastic.co/guide/en/serverless/current/general-manage-billing.html +applies: + serverless: all + hosted: all --- # Billing -% What needs to be done: Align serverless/stateful +Elastic charges a recurring fee for using our offerings on Elastic Cloud. In this section, you'll learn how to about the dimensions used to calculate your bill, how to monitor account usage, how to manage billing, and more. -% Use migrated content from existing pages that map to this page: +## Pricing model -% - [ ] ./raw-migrated-files/cloud/cloud/ec-billing.md -% - [ ] ./raw-migrated-files/docs-content/serverless/general-manage-billing.md \ No newline at end of file +Elastic Cloud pricing and billing is based on your usage across a number of dimensions. These dimensions are different for Elastic Cloud Hosted deployments and Elastic Cloud Serverless projects. Each Elastic Cloud Serverless project type also has its own billing dimensions. + +* [Elastic Cloud Hosted deployments](/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md) +* [Elastic Cloud Serverless](/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md) + * [Elasticsearch projects](/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md) + * [Elastic Observability projects](/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md) + * [Elastic Security projects](deploy-manage/cloud-organization/billing/security-billing-dimensions.md) + +For more information, you can also refer to our [Elastic Cloud Hosted](https://www.elastic.co/pricing) and [Elastic Cloud Serverless](https://www.elastic.co/pricing/serverless-search) pricing pages. + +## Billing models + +Depending on your organization's needs, you can use one of several billing models. These models impact who bills you for your usage, and how often you're billed. + +[Learn more](/deploy-manage/cloud-organization/billing/billing-models.md). + +## Manage your subscription and billing in Elastic Cloud + +You can explore and manage billing from the **Billing** section of the Elastic Cloud console. + +* [Add your billing details](/deploy-manage/cloud-organization/billing/add-billing-details.md) +* [View your billing history](/deploy-manage/cloud-organization/billing/view-billing-history.md) +* [Update billing and operational contacts](/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md) +* [Manage your subscription](/deploy-manage/cloud-organization/billing/manage-subscription.md) +* [Monitor and analyze your account usage](/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) + +For any other questions that you have about billing, refer to our [billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq.md). + +## Stop charges for a deployment or project + +To stop charges for an Elastic Cloud deployment or project, you need to [delete it](deploy-manage/uninstall/delete-a-cloud-deployment.md). + +When a deployment or project is deleted, all data is lost. Billing for usage is by the hour and any outstanding charges for usage before you deleted the deployment or project will still appear on your next bill. diff --git a/deploy-manage/cloud-organization/billing/add-billing-details.md b/deploy-manage/cloud-organization/billing/add-billing-details.md index 76d4303e..df246a08 100644 --- a/deploy-manage/cloud-organization/billing/add-billing-details.md +++ b/deploy-manage/cloud-organization/billing/add-billing-details.md @@ -1,27 +1,29 @@ --- mapped_pages: - https://www.elastic.co/guide/en/cloud/current/ec-billing-details.html +applies: + hosted: all + serverless: all --- # Add your billing details [ec-billing-details] -If you want to use Elasticsearch Service beyond the trial period or if you want to use features not included in the trial, you need to add a credit card to your account. Your credit card information is sent securely to our [billing provider](http://recurly.com/security) and stored with them. +If you want to use Elastic Cloud beyond the trial period or if you want to use features not included in the trial, then you need to add a credit card to your account. Your credit card information is sent securely to our [billing provider](http://recurly.com/security) and stored with them. + +Alternatively, if you want to pay for Elastic Cloud together with other cloud services that you're already using, then you can subscribe to Elastic Cloud through a [marketplace](deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). + +If you plan to use Elastic Cloud Hosted, then you can estimate how much your use case will cost using our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing). ::::{tip} Trials get converted to paid subscriptions and billing starts when you add a credit card. If you want to maximize your trial, make sure to add your credit card near the end of the trial period. :::: - -Just want a quick price estimate? Try our [Elasticsearch Service pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing). Monitor the cost of your deployments by checking [your account usage](monitor-analyze-usage.md). Monthly costs are shown for convenience only, as billing is done by the hour. You can also test with a bigger deployment or try out additional features and only pay for the hours used. - -We also offer [AWS Marketplace](../../deploy/elastic-cloud/aws-marketplace.md), [GCP Marketplace](../../deploy/elastic-cloud/google-cloud-platform-marketplace.md), and [Azure Marketplace](https://www.elastic.co/guide/en/cloud/current/ec-billing-azure.html) billing, if you prefer not to add a credit card directly. - To add your billing details: -1. Log in to the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body). +1. Log in to the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body). 2. Select the user icon on the header bar and select **Billing** from the menu. 3. On the **Overview** page, select **Add billing information**. 4. If prompted, complete the multifactor authentication (MFA) required by your bank. -If you want, you can [stop new charges](stop-charges-for-project-deployment.md) by deleting your deployment. +If you want, you can stop new charges by [deleting your project or deployment](/deploy-manage/uninstall/delete-a-cloud-deployment.md). diff --git a/deploy-manage/cloud-organization/billing/billing-models.md b/deploy-manage/cloud-organization/billing/billing-models.md index 6262d30b..4fbbe43d 100644 --- a/deploy-manage/cloud-organization/billing/billing-models.md +++ b/deploy-manage/cloud-organization/billing/billing-models.md @@ -2,13 +2,103 @@ mapped_urls: - https://www.elastic.co/guide/en/cloud/current/ec-billing-models.html - https://www.elastic.co/guide/en/cloud/current/ec-billing-ecu.html +applies: + hosted: all + serverless: all --- -# Billing models +# Billing models [ec-billing-models] -% What needs to be done: Refine +You can be billed for Elastic Cloud using one of the following billing models: -% Use migrated content from existing pages that map to this page: +* [Monthly, billed by Elastic](#ec-monthly-direct) +* [Monthly, billed through a marketplace](#ec-monthly-marketplace) +* [Prepaid](#ec-prepaid-consumption) -% - [ ] ./raw-migrated-files/cloud/cloud/ec-billing-models.md -% - [ ] ./raw-migrated-files/cloud/cloud/ec-billing-ecu.md \ No newline at end of file +Regardless of your billing model, all Elastic Cloud usage is metered and billed in [Elastic Consumption Units (ECU)](#ec-billing-ecu). + +## Monthly, billed by Elastic [ec-monthly-direct] + +When you sign up for Elastic Cloud by [adding your credit card details](../../../deploy-manage/cloud-organization/billing/add-billing-details.md) in the Elastic Cloud console, you are billed on a monthly basis. + +At each billing cycle, on the first of each month, all usage for the previous month is aggregated, invoiced, and charged in arrears on the credit card used to sign up for the service. + +All usage is expressed and charged in US dollars only. + +Refer to our [Billing FAQ](../../../deploy-manage/cloud-organization/billing/billing-faq.md) for more details about monthly invoicing. + +## Monthly, billed through a marketplace [ec-monthly-marketplace] + +You can sign up for Elastic Cloud [from a marketplace](../../../deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). In this case, all usage is reported hourly to the marketplace. + +At the marketplace’s billing cycle, all usage is aggregated and charged as part of your cloud provider bill. + +Elastic Cloud usage appears as a single invoice line with the total amount charged. For a detailed breakdown of your usage, visit the [Usage page](../../../deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) in the Elastic Cloud console. + +::::{note} +Marketplaces typically invoice you in arrears on the first of each month. There are exceptions, however, such as in the case of the [GCP billing cycle](https://cloud.google.com/billing/docs/how-to/billing-cycle). +:::: + +## Prepaid consumption [ec-prepaid-consumption] + +All new and renewing Elastic Cloud annual customers are automatically enrolled into the prepaid consumption billing model. + +Prepaid consumption is built on four key concepts: + +Consumption-based billing +: You pay for the actual product used, regardless of the application or use case. This is different from subscription-based billing models where customers pay a flat fee restricted by usage quotas, or one-time upfront payment billing models such as those used for on-prem software licenses. + + You can purchase credits for a single or multi-year contract. Consumption is on demand, and every month we deduct from your balance based on your usage and contract terms. This allows you to seamlessly expand your usage to the full extent of your requirements and available budget, without any quotas or restrictions. + +Resource-based pricing +: You are charged for the actual computing resources you use: capacity (consisting of RAM and CPU plus disk allowance), data transfer, and snapshot storage. This normalizes billing dimensions across different use cases (for example, the number of agents for APM, the number of hosts for Security, the volume of data ingest for Observability, and so on) making it easy to compare and aggregate costs. + +Elastic Consumption Unit (ECU) +: An ECU is a unit of aggregate consumption across multiple resources over time. + + Each type of computing resource (capacity, data transfer, and snapshot) that you consume has its own unit of measure. For example, capacity is measured in GB-hour, data transfer in GB, snapshot storage in GB-month and snapshot API requests in thousands of requests. + + In order to aggregate consumption across different resource types, all resources are priced in ECU. ECU has a fixed exchange rate to fiat currency of 1 ECU = $1.00. + + Check [Elastic Consumption Units](#ec-billing-ecu) for more details. + + +Credits +: Credits are used to pay for the metered consumption. They are expressed in ECU, and can be purchased at a discount, and in different currencies. The list price of 1 ECU is $1.00, but it can be discounted or converted to a different currency for invoicing purposes. Credits have both a start date and an expiration date after which they will be forfeited. + +Based on these four key concepts, the prepaid consumption lifecycle is as follows: + +1. You purchase credits expressed in ECU, typically at a discount. +2. You begin using Elastic Cloud resources. +3. At every billing cycle (which takes place on the first of each month), the previous month's usage, expressed in ECU, is deducted from your ECU balance. +4. If your ECU balance is depleted before the credit expiration date, you are invoiced for on-demand usage in arrears at list price. On-demand usage is expressed in ECU, and is converted to currency amounts for invoicing purposes.¹ +5. At the end of the contract period, any credits remaining in your balance are forfeited. +6. During the contract period, you can purchase additional credits at any time (as an add-on). This can be done with the same discount as the original purchase. Credits purchased through an add-on have the same expiration as the original purchase.² + +¹ When you renew your contract or commit to a multi-year contract, any on-demand usage incurred in the years other than the last are billed with the same discount as the original purchase. + +² Purchasing credits through early renewals, or through add-ons with different expiration dates will be available in the near future. + +::::{note} +Existing annual+overages customers will be able to switch to prepaid consumption when they renew or sign a new contract. Existing manual burndown customers will be migrated gradually to prepaid consumption in the near future. Exceptions apply. +:::: + +### Contractual information and quoting [ec_contractual_information_and_quoting] + +When you sign a prepaid consumption contract, you are purchasing Elastic Consumption Units which can be used to cover your Elastic Cloud usage throughout your contract period. + +Elastic Consumption Units measure the value of your usage, as opposed to measuring the cost of the purchase, which may vary based on currency rate and discount. + +::::{note} +Elastic Consumption Unit metering, billing and quoting is currently only available for customers on the prepaid consumption billing model. We will gradually extend ECU metering for other types of customers. +:::: + +Refer to our [Billing FAQ](../../../deploy-manage/cloud-organization/billing/billing-faq.md) for more details about prepaid consumption. + +## Elastic Consumption Units [ec-billing-ecu] + +All Elastic Cloud usage is metered and billed in Elastic Consumption Units (ECU). An Elastic Consumption Unit is a unit of measure for Elastic Cloud resources (capacity, data transfer, or snapshot storage). + +The nominal value of one Elastic Consumption Unit is $1.00. If you're using Elastic Cloud Hosted, then you can use our [pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing page](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. + +Your monthly usage statement is issued in ECU, though it also includes the currency equivalent of your consumption. The **Usage** page in the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body) also shows usage information in ECU. \ No newline at end of file diff --git a/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md b/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md index df2eb4eb..25291a52 100644 --- a/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md @@ -1,17 +1,18 @@ --- mapped_pages: - https://www.elastic.co/guide/en/cloud/current/ec-billing-dimensions.html +applies: + hosted: all --- # Cloud hosted deployment billing dimensions [ec-billing-dimensions] -Elasticsearch Service Billing is based on your actual usage across a number of dimensions, as follows: +Elastic Cloud Hosted billing is based on your actual usage across a number of dimensions, as follows: 1. [Deployment capacity](#ram-hours) 2. [Data Transfer](#data-transfer) 3. [Storage](#storage) 4. [Synthetics](#synthetics) -5. [Serverless](https://docs.elastic.co/serverless/general/manage-billing) Read on for detail about each of these billing dimensions. @@ -25,7 +26,7 @@ Deployment capacity typically constitutes the majority of your bill, and is the ### How can I control the deployment capacity cost? [ec_how_can_i_control_the_deployment_capacity_cost] -Deployment capacity is purely a function of your current deployment configuration and time. To reduce this cost, you must [configure your deployment](../../deploy/elastic-cloud/configure.md) to use fewer resources. To determine how much a particular deployment configuration will cost, try our [Elasticsearch Service Pricing Calculator](https://cloud.elastic.co/pricing). +Deployment capacity is purely a function of your current deployment configuration and time. To reduce this cost, you must [configure your deployment](../../deploy/elastic-cloud/configure.md) to use fewer resources. To determine how much a particular deployment configuration will cost, try our [pricing calculator](https://cloud.elastic.co/pricing). ## Data Transfer [data-transfer] diff --git a/deploy-manage/cloud-organization/billing/stop-charges-for-project-deployment.md b/deploy-manage/cloud-organization/billing/stop-charges-for-project-deployment.md deleted file mode 100644 index 2515930d..00000000 --- a/deploy-manage/cloud-organization/billing/stop-charges-for-project-deployment.md +++ /dev/null @@ -1,14 +0,0 @@ ---- -mapped_urls: - - https://www.elastic.co/guide/en/cloud/current/ec-billing-stop.html - - https://www.elastic.co/guide/en/serverless/current/general-billing-stop-project.html ---- - -# Stop charges for a project or deployment - -% What needs to be done: Align serverless/stateful - -% Use migrated content from existing pages that map to this page: - -% - [ ] ./raw-migrated-files/cloud/cloud/ec-billing-stop.md -% - [ ] ./raw-migrated-files/docs-content/serverless/general-billing-stop-project.md \ No newline at end of file diff --git a/deploy-manage/toc.yml b/deploy-manage/toc.yml index 66a6f7a5..1d51c6b3 100644 --- a/deploy-manage/toc.yml +++ b/deploy-manage/toc.yml @@ -804,13 +804,12 @@ toc: - file: cloud-organization/billing/elasticsearch-billing-dimensions.md - file: cloud-organization/billing/security-billing-dimensions.md - file: cloud-organization/billing/billing-models.md - - file: cloud-organization/billing/monitor-analyze-usage.md - - file: cloud-organization/billing/view-billing-history.md - file: cloud-organization/billing/add-billing-details.md + - file: cloud-organization/billing/view-billing-history.md - file: cloud-organization/billing/update-billing-operational-contacts.md - - file: cloud-organization/billing/billing-faq.md - - file: cloud-organization/billing/stop-charges-for-project-deployment.md - file: cloud-organization/billing/manage-subscription.md + - file: cloud-organization/billing/monitor-analyze-usage.md + - file: cloud-organization/billing/billing-faq.md - file: cloud-organization/operational-emails.md - file: cloud-organization/service-status.md - file: cloud-organization/tools-and-apis.md diff --git a/deploy-manage/uninstall/delete-a-cloud-deployment.md b/deploy-manage/uninstall/delete-a-cloud-deployment.md index bb8df7b5..1b941e00 100644 --- a/deploy-manage/uninstall/delete-a-cloud-deployment.md +++ b/deploy-manage/uninstall/delete-a-cloud-deployment.md @@ -5,6 +5,8 @@ mapped_urls: - https://www.elastic.co/guide/en/cloud-enterprise/current/ece-terminate-deployment.html - https://www.elastic.co/guide/en/cloud/current/ec-delete-deployment.html - https://www.elastic.co/guide/en/cloud-enterprise/current/ece-restore-deployment.html + - https://www.elastic.co/guide/en/cloud/current/ec-billing-stop.html + - https://www.elastic.co/guide/en/serverless/current/general-billing-stop-project.html --- # Delete a cloud deployment @@ -16,6 +18,7 @@ mapped_urls: % - [ ] ./raw-migrated-files/cloud/cloud-heroku/ech-delete-deployment.md % - [ ] ./raw-migrated-files/cloud/cloud-enterprise/ece-delete-deployment.md % - [ ] ./raw-migrated-files/cloud/cloud-enterprise/ece-terminate-deployment.md -% - [ ] ./raw-migrated-files/cloud/cloud/ec-delete-deployment.md +% - [ ] ./raw-migrated-files/cloud/cloud/ec-billing-stop.html +% - [ ] ./raw-migrated-files/docs-content/serverless/general-billing-stop-project.html % - [ ] ./raw-migrated-files/cloud/cloud-enterprise/ece-restore-deployment.md % Notes: if you need to restore a deleted deployment ... \ No newline at end of file diff --git a/raw-migrated-files/cloud/cloud/ec-billing-models.md b/raw-migrated-files/cloud/cloud/ec-billing-models.md deleted file mode 100644 index e8ff6fb0..00000000 --- a/raw-migrated-files/cloud/cloud/ec-billing-models.md +++ /dev/null @@ -1,76 +0,0 @@ -# Billing models [ec-billing-models] - - -## Monthly, billed by Elastic [ec-monthly-direct] - -When you sign up for Elasticsearch Service by [adding your credit card details](../../../deploy-manage/cloud-organization/billing/add-billing-details.md) in the Cloud console, you are billed on a monthly basis. - -At each billing cycle, on the first of each month, all usage for the previous month is aggregated, invoiced, and charged in arrears on the credit card used to sign up for the service. - -All usage is expressed and charged in US dollars only. - -Check our [Billing FAQ](../../../deploy-manage/cloud-organization/billing/billing-faq.md) for more details about monthly invoicing. - - -## Monthly, billed through a marketplace [ec-monthly-marketplace] - -You can sign up for Elasticsearch Service [from a marketplace](../../../deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). In this case, all usage is reported hourly to the marketplace. - -At the marketplace’s billing cycle, all usage is aggregated and charged as part of your cloud provider bill. - -Elasticsearch Service usage appears as a single invoice line with the total amount charged. For a detailed breakdown of your usage, visit the [Usage page](../../../deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) in the Elastic Cloud console. - -::::{note} -Marketplaces typically invoice you in arrears on the first of each month. There are exceptions, however, such as in the case of the [GCP billing cycle](https://cloud.google.com/billing/docs/how-to/billing-cycle). -:::: - - - -## Prepaid consumption [ec-prepaid-consumption] - -All new and renewing Elasticsearch Service annual customers are automatically enrolled into the prepaid consumption billing model. - -Prepaid consumption is built on four key concepts: - -Consumption-based billing -: You pay for the actual product used, regardless of the application or use case. This is different from subscription-based billing models where customers pay a flat fee restricted by usage quotas, or one-time upfront payment billing models such as those used for on-prem software licenses. - - You can purchase credits for a single or multi-year contract. Consumption is on demand, and every month we deduct from your balance based on your usage and contract terms. This allows you to seamlessly expand your usage to the full extent of your requirements and available budget, without any quotas or restrictions. - - -Resource-based pricing -: You are charged for the actual computing resources you use: capacity (consisting of RAM and CPU plus disk allowance), data transfer, and snapshot storage. This normalizes billing dimensions across different use cases (for example, the number of agents for APM, the number of hosts for Security, the volume of data ingest for Observability, and so on) making it easy to compare and aggregate costs. - -Elastic Consumption Unit (ECU) -: An ECU is a unit of aggregate consumption across multiple resources over time. - - Each type of computing resource (capacity, data transfer, and snapshot) that you consume has its own unit of measure. For example, capacity is measured in GB-hour, data transfer in GB, snapshot storage in GB-month and snapshot API requests in thousands of requests. - - In order to aggregate consumption across different resource types, all resources are priced in ECU. ECU has a fixed exchange rate to fiat currency of 1 ECU = $1.00. - - Check [Using Elastic Consumption Units for billing](../../../deploy-manage/cloud-organization/billing/billing-models.md) for more details. - - -Credits -: Credits are used to pay for the metered consumption. They are expressed in ECU, and can be purchased at a discount, and in different currencies. The list price of 1 ECU is $1.00, but it can be discounted or converted to a different currency for invoicing purposes. Credits have both a start date and an expiration date after which they will be forfeited. - -Based on these four key concepts, the prepaid consumption lifecycle is as follows: - -1. You purchase credits expressed in ECU, typically at a discount. -2. You begin using Elasticsearch Service resources. -3. At every billing cycle (which takes place on the first of each month), the previous month’s usage, expressed in ECU, is deducted from your ECU balance. -4. If your ECU balance is depleted before the credit expiration date, you are invoiced for on-demand usage in arrears at list price. On-demand usage is expressed in ECU, and is converted to currency amounts for invoicing purposes.1 -5. At the end of the contract period, any credits remaining in your balance are forfeited. -6. During the contract period, you can purchase additional credits at any time (as an add-on). This can be done with the same discount as the original purchase. Credits purchased through an add-on have the same expiration as the original purchase.2 - -1 When you renew your contract or commit to a multi-year contract, any on-demand usage incurred in the years other than the last are billed with the same discount as the original purchase. - -2 Purchasing credits through early renewals, or through add-ons with different expiration dates will be available in the near future. - -::::{note} -Existing annual+overages customers will be able to switch to prepaid consumption when they renew or sign a new contract. Existing manual burndown customers will be migrated gradually to prepaid consumption in the near future. Exceptions apply. -:::: - - -Check our [Billing FAQ](../../../deploy-manage/cloud-organization/billing/billing-faq.md) for more details about prepaid consumption. - From e07a6451ce1c722a3c0410c7ddf2dbcac38057f7 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Mon, 3 Feb 2025 17:09:46 -0500 Subject: [PATCH 02/19] also dl ecu doc --- .../cloud/cloud/ec-billing-ecu.md | 23 ------------------- 1 file changed, 23 deletions(-) delete mode 100644 raw-migrated-files/cloud/cloud/ec-billing-ecu.md diff --git a/raw-migrated-files/cloud/cloud/ec-billing-ecu.md b/raw-migrated-files/cloud/cloud/ec-billing-ecu.md deleted file mode 100644 index 594601d4..00000000 --- a/raw-migrated-files/cloud/cloud/ec-billing-ecu.md +++ /dev/null @@ -1,23 +0,0 @@ -# Using Elastic Consumption Units for billing [ec-billing-ecu] - - -## Metering and billing [ec_metering_and_billing] - -All Elasticsearch Service usage is metered and billed in Elastic Consumption Units (ECU). An Elastic Consumption Unit is a unit of measure for Elasticsearch Service resources (capacity, data transfer, or snapshot storage). - -The nominal value of one Elastic Consumption Unit is $1.00. You can use our [pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing page](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. - -Your monthly usage statement is issued in ECU, though it also includes the currency equivalent of your consumption. The **Usage** page in the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body) also shows usage information in ECU. - - -## Contractual information and quoting [ec_contractual_information_and_quoting] - -When you sign a prepaid consumption contract, you are purchasing Elastic Consumption Units which can be used to cover your Elasticsearch Service usage throughout your contract period. - -Elastic Consumption Units measure the value of your usage, as opposed to measuring the cost of the purchase, which may vary based on currency rate and discount. - -::::{note} -Elastic Consumption Unit metering, billing and quoting is currently only available for customers on the prepaid consumption billing model. We will gradually extend ECU metering for other types of customers. -:::: - - From ed30da1eb29e91864755c8d2748dbaa3c1fcbf0d Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Mon, 3 Feb 2025 17:11:30 -0500 Subject: [PATCH 03/19] fix links --- deploy-manage/cloud-organization/billing.md | 4 ++-- .../cloud-organization/billing/add-billing-details.md | 2 +- 2 files changed, 3 insertions(+), 3 deletions(-) diff --git a/deploy-manage/cloud-organization/billing.md b/deploy-manage/cloud-organization/billing.md index b092d281..86220c52 100644 --- a/deploy-manage/cloud-organization/billing.md +++ b/deploy-manage/cloud-organization/billing.md @@ -19,7 +19,7 @@ Elastic Cloud pricing and billing is based on your usage across a number of dime * [Elastic Cloud Serverless](/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md) * [Elasticsearch projects](/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md) * [Elastic Observability projects](/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md) - * [Elastic Security projects](deploy-manage/cloud-organization/billing/security-billing-dimensions.md) + * [Elastic Security projects](/deploy-manage/cloud-organization/billing/security-billing-dimensions.md) For more information, you can also refer to our [Elastic Cloud Hosted](https://www.elastic.co/pricing) and [Elastic Cloud Serverless](https://www.elastic.co/pricing/serverless-search) pricing pages. @@ -43,6 +43,6 @@ For any other questions that you have about billing, refer to our [billing FAQ]( ## Stop charges for a deployment or project -To stop charges for an Elastic Cloud deployment or project, you need to [delete it](deploy-manage/uninstall/delete-a-cloud-deployment.md). +To stop charges for an Elastic Cloud deployment or project, you need to [delete it](/deploy-manage/uninstall/delete-a-cloud-deployment.md). When a deployment or project is deleted, all data is lost. Billing for usage is by the hour and any outstanding charges for usage before you deleted the deployment or project will still appear on your next bill. diff --git a/deploy-manage/cloud-organization/billing/add-billing-details.md b/deploy-manage/cloud-organization/billing/add-billing-details.md index df246a08..f15cb782 100644 --- a/deploy-manage/cloud-organization/billing/add-billing-details.md +++ b/deploy-manage/cloud-organization/billing/add-billing-details.md @@ -10,7 +10,7 @@ applies: If you want to use Elastic Cloud beyond the trial period or if you want to use features not included in the trial, then you need to add a credit card to your account. Your credit card information is sent securely to our [billing provider](http://recurly.com/security) and stored with them. -Alternatively, if you want to pay for Elastic Cloud together with other cloud services that you're already using, then you can subscribe to Elastic Cloud through a [marketplace](deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). +Alternatively, if you want to pay for Elastic Cloud together with other cloud services that you're already using, then you can subscribe to Elastic Cloud through a [marketplace](/deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). If you plan to use Elastic Cloud Hosted, then you can estimate how much your use case will cost using our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing). From 61f1443661a5915218a898f49be6658e4954a2b0 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Mon, 3 Feb 2025 17:13:58 -0500 Subject: [PATCH 04/19] fix links --- raw-migrated-files/cloud/cloud/ec-billing.md | 17 --------------- .../cloud/ec-maintenance-mode-routing.md | 2 +- .../serverless/general-manage-billing.md | 21 ------------------- 3 files changed, 1 insertion(+), 39 deletions(-) delete mode 100644 raw-migrated-files/cloud/cloud/ec-billing.md delete mode 100644 raw-migrated-files/docs-content/serverless/general-manage-billing.md diff --git a/raw-migrated-files/cloud/cloud/ec-billing.md b/raw-migrated-files/cloud/cloud/ec-billing.md deleted file mode 100644 index 087215f4..00000000 --- a/raw-migrated-files/cloud/cloud/ec-billing.md +++ /dev/null @@ -1,17 +0,0 @@ -# Your account and billing [ec-billing] - -Manage your Elastic Cloud subscription and billing right from the **Organization** & **Billing** pages: - -* [Edit user account settings](../../../cloud-account/index.md) -* [Monitor and analyze your account usage](../../../deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) -* [Check your subscription overview](../../../deploy-manage/cloud-organization/billing/manage-subscription.md) -* [Add your billing details](../../../deploy-manage/cloud-organization/billing/add-billing-details.md) -* [Choose a subscription level](../../../deploy-manage/cloud-organization/billing/manage-subscription.md) -* [Check your billing history](../../../deploy-manage/cloud-organization/billing/view-billing-history.md) -* [Update billing and operational contacts](../../../deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md) -* [Stop charges for a deployment](../../../deploy-manage/cloud-organization/billing/stop-charges-for-project-deployment.md) - -We also offer [AWS Marketplace billing](../../../deploy-manage/deploy/elastic-cloud/aws-marketplace.md), [GCP Marketplace billing](../../../deploy-manage/deploy/elastic-cloud/google-cloud-platform-marketplace.md) and [Azure Marketplace billing](https://www.elastic.co/guide/en/cloud/current/ec-billing-azure.html), if you prefer not to add a credit card directly. - -Got more questions about billing for Elasticsearch Service? Read more about our [billing models](../../../deploy-manage/cloud-organization/billing/billing-models.md), using [Elastic Consumption Units](../../../deploy-manage/cloud-organization/billing/billing-models.md), [usage-based billing dimensions](../../../deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md), or check the [billing FAQ](../../../deploy-manage/cloud-organization/billing/billing-faq.md) which includes information on how to get in touch with us if you have any questions about your bill. - diff --git a/raw-migrated-files/cloud/cloud/ec-maintenance-mode-routing.md b/raw-migrated-files/cloud/cloud/ec-maintenance-mode-routing.md index 8195863e..414464e1 100644 --- a/raw-migrated-files/cloud/cloud/ec-maintenance-mode-routing.md +++ b/raw-migrated-files/cloud/cloud/ec-maintenance-mode-routing.md @@ -15,7 +15,7 @@ It might be helpful to temporarily block upstream requests in order to protect s * {{ecloud}} will automatically set and remove routing blocks during plan changes. Elastic recommends avoiding manually overriding these settings for a deployment while its plans are pending. * The [{{es}} API console](https://www.elastic.co/guide/en/cloud/current/ec-api-console.html) bypasses {{ecloud}} proxy routing blocks against {{es}} to enable administrative tasks while plan changes are pending. You should generally default traffic to the {{es}} endpoint. However, if you enable **Stop routing requests** across all {{es}} nodes, you need to use this UI to administer your cluster. * While {{es}} has **Stop routing requests** set across all nodes, other products with the deployment may become unhealthy. This is because {{es}} is a prerequisite for those other products, such as {{kib}}. In {{kib}}, this results in a [**Kibana server is not ready yet**](../../../troubleshoot/kibana/error-server-not-ready.md#not-ready) message. -* Enabling **Stop routing requests** does not affect your [billing](../../../deploy-manage/cloud-organization/billing.md). If needed, you can [Stop charges for a deployment](../../../deploy-manage/cloud-organization/billing/stop-charges-for-project-deployment.md) by [Deleting your deployment](../../../deploy-manage/uninstall/delete-a-cloud-deployment.md). +* Enabling **Stop routing requests** does not affect your [billing](../../../deploy-manage/cloud-organization/billing.md). If needed, you can stop charges for a deployment by [deleting the deployment](../../../deploy-manage/uninstall/delete-a-cloud-deployment.md). ## Stop routing requests [ec_stop_routing_requests] diff --git a/raw-migrated-files/docs-content/serverless/general-manage-billing.md b/raw-migrated-files/docs-content/serverless/general-manage-billing.md deleted file mode 100644 index 718490e6..00000000 --- a/raw-migrated-files/docs-content/serverless/general-manage-billing.md +++ /dev/null @@ -1,21 +0,0 @@ ---- -navigation_title: "Billing" ---- - -# Manage billing of your organization [general-manage-billing] - - -Manage the billing details of your organization directly from the Elastic Cloud console. Bills are invoiced according to the billing contact and details that you set for your organization. - -1. Navigate to [cloud.elastic.co](https://cloud.elastic.co/) and log in to your Elastic Cloud account. -2. Go to the user icon on the header bar and select **Billing**. - -From the **Billing pages**, you can perform the following tasks: - -* [Check your subscription overview](../../../deploy-manage/cloud-organization/billing/manage-subscription.md) -* [Monitor and analyze your account usage](../../../deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) -* [Check your billing history](../../../deploy-manage/cloud-organization/billing/view-billing-history.md) - -If you have a project that you’re no longer using, refer to [Stop charges for a project](../../../deploy-manage/cloud-organization/billing/stop-charges-for-project-deployment.md). - -To learn about the serverless pricing model, refer to [Serverless billing dimensions](../../../deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md) and our [pricing page](https://www.elastic.co/pricing/serverless-search). From 93ef0e3d83fd18a1cb6dc9280409345edc3a2ba5 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Mon, 3 Feb 2025 17:15:56 -0500 Subject: [PATCH 05/19] rm deleted files from toc --- raw-migrated-files/toc.yml | 4 ---- 1 file changed, 4 deletions(-) diff --git a/raw-migrated-files/toc.yml b/raw-migrated-files/toc.yml index 99775ee2..771f55ee 100644 --- a/raw-migrated-files/toc.yml +++ b/raw-migrated-files/toc.yml @@ -175,11 +175,8 @@ toc: - file: cloud/cloud/ec-api-deployment-other.md - file: cloud/cloud/ec-api-organizations.md - file: cloud/cloud/ec-autoscaling.md - - file: cloud/cloud/ec-billing-ecu.md - file: cloud/cloud/ec-billing-history.md - - file: cloud/cloud/ec-billing-models.md - file: cloud/cloud/ec-billing-stop.md - - file: cloud/cloud/ec-billing.md - file: cloud/cloud/ec-cloud-ingest-data.md - file: cloud/cloud/ec-config-change-errors.md - file: cloud/cloud/ec-configure-index-management.md @@ -291,7 +288,6 @@ toc: - file: docs-content/serverless/general-billing-history.md - file: docs-content/serverless/general-billing-stop-project.md - file: docs-content/serverless/general-check-subscription.md - - file: docs-content/serverless/general-manage-billing.md - file: docs-content/serverless/general-manage-organization.md - file: docs-content/serverless/general-ml-nlp-auto-scale.md - file: docs-content/serverless/general-monitor-usage.md From 1e6be3afc4c2910284027fc1f5fff19f396844f3 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Mon, 3 Feb 2025 17:21:46 -0500 Subject: [PATCH 06/19] relative to absolute --- .../cloud-organization/billing/billing-models.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/deploy-manage/cloud-organization/billing/billing-models.md b/deploy-manage/cloud-organization/billing/billing-models.md index 4fbbe43d..0c76facd 100644 --- a/deploy-manage/cloud-organization/billing/billing-models.md +++ b/deploy-manage/cloud-organization/billing/billing-models.md @@ -19,21 +19,21 @@ Regardless of your billing model, all Elastic Cloud usage is metered and billed ## Monthly, billed by Elastic [ec-monthly-direct] -When you sign up for Elastic Cloud by [adding your credit card details](../../../deploy-manage/cloud-organization/billing/add-billing-details.md) in the Elastic Cloud console, you are billed on a monthly basis. +When you sign up for Elastic Cloud by [adding your credit card details](/deploy-manage/cloud-organization/billing/add-billing-details.md) in the Elastic Cloud console, you are billed on a monthly basis. At each billing cycle, on the first of each month, all usage for the previous month is aggregated, invoiced, and charged in arrears on the credit card used to sign up for the service. All usage is expressed and charged in US dollars only. -Refer to our [Billing FAQ](../../../deploy-manage/cloud-organization/billing/billing-faq.md) for more details about monthly invoicing. +Refer to our [Billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq.md) for more details about monthly invoicing. ## Monthly, billed through a marketplace [ec-monthly-marketplace] -You can sign up for Elastic Cloud [from a marketplace](../../../deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). In this case, all usage is reported hourly to the marketplace. +You can sign up for Elastic Cloud [from a marketplace](/deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). In this case, all usage is reported hourly to the marketplace. At the marketplace’s billing cycle, all usage is aggregated and charged as part of your cloud provider bill. -Elastic Cloud usage appears as a single invoice line with the total amount charged. For a detailed breakdown of your usage, visit the [Usage page](../../../deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) in the Elastic Cloud console. +Elastic Cloud usage appears as a single invoice line with the total amount charged. For a detailed breakdown of your usage, visit the [Usage page](/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) in the Elastic Cloud console. ::::{note} Marketplaces typically invoice you in arrears on the first of each month. There are exceptions, however, such as in the case of the [GCP billing cycle](https://cloud.google.com/billing/docs/how-to/billing-cycle). @@ -93,7 +93,7 @@ Elastic Consumption Units measure the value of your usage, as opposed to measuri Elastic Consumption Unit metering, billing and quoting is currently only available for customers on the prepaid consumption billing model. We will gradually extend ECU metering for other types of customers. :::: -Refer to our [Billing FAQ](../../../deploy-manage/cloud-organization/billing/billing-faq.md) for more details about prepaid consumption. +Refer to our [Billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq.md) for more details about prepaid consumption. ## Elastic Consumption Units [ec-billing-ecu] From 444b1d24f8128bb007096835022c26426cf84576 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Tue, 4 Feb 2025 13:50:39 -0500 Subject: [PATCH 07/19] more edits --- .../billing/billing-models.md | 27 +++---------------- .../cloud-organization/billing/ecu.md | 23 ++++++++++++++++ ...lastic-observability-billing-dimensions.md | 2 ++ .../elasticsearch-billing-dimensions.md | 2 ++ .../billing/security-billing-dimensions.md | 2 ++ .../serverless-project-billing-dimensions.md | 4 ++- .../billing/view-billing-history.md | 11 ++++---- deploy-manage/toc.yml | 1 + .../cloud/cloud/ec-billing-history.md | 10 ------- .../serverless/general-billing-history.md | 9 ------- .../serverless/general-sign-up-trial.md | 6 ++--- raw-migrated-files/toc.yml | 2 -- 12 files changed, 45 insertions(+), 54 deletions(-) create mode 100644 deploy-manage/cloud-organization/billing/ecu.md delete mode 100644 raw-migrated-files/cloud/cloud/ec-billing-history.md delete mode 100644 raw-migrated-files/docs-content/serverless/general-billing-history.md diff --git a/deploy-manage/cloud-organization/billing/billing-models.md b/deploy-manage/cloud-organization/billing/billing-models.md index 0c76facd..782c1b61 100644 --- a/deploy-manage/cloud-organization/billing/billing-models.md +++ b/deploy-manage/cloud-organization/billing/billing-models.md @@ -1,7 +1,6 @@ --- mapped_urls: - https://www.elastic.co/guide/en/cloud/current/ec-billing-models.html - - https://www.elastic.co/guide/en/cloud/current/ec-billing-ecu.html applies: hosted: all serverless: all @@ -15,7 +14,7 @@ You can be billed for Elastic Cloud using one of the following billing models: * [Monthly, billed through a marketplace](#ec-monthly-marketplace) * [Prepaid](#ec-prepaid-consumption) -Regardless of your billing model, all Elastic Cloud usage is metered and billed in [Elastic Consumption Units (ECU)](#ec-billing-ecu). +Regardless of your billing model, all Elastic Cloud usage is metered and billed in [Elastic Consumption Units (ECU)](/deploy-manage/cloud-organization/billing/ecu.md). ## Monthly, billed by Elastic [ec-monthly-direct] @@ -60,7 +59,7 @@ Elastic Consumption Unit (ECU) In order to aggregate consumption across different resource types, all resources are priced in ECU. ECU has a fixed exchange rate to fiat currency of 1 ECU = $1.00. - Check [Elastic Consumption Units](#ec-billing-ecu) for more details. + Check [Elastic Consumption Units](/deploy-manage/cloud-organization/billing/ecu.md) for more details. Credits @@ -81,24 +80,4 @@ Based on these four key concepts, the prepaid consumption lifecycle is as follow ::::{note} Existing annual+overages customers will be able to switch to prepaid consumption when they renew or sign a new contract. Existing manual burndown customers will be migrated gradually to prepaid consumption in the near future. Exceptions apply. -:::: - -### Contractual information and quoting [ec_contractual_information_and_quoting] - -When you sign a prepaid consumption contract, you are purchasing Elastic Consumption Units which can be used to cover your Elastic Cloud usage throughout your contract period. - -Elastic Consumption Units measure the value of your usage, as opposed to measuring the cost of the purchase, which may vary based on currency rate and discount. - -::::{note} -Elastic Consumption Unit metering, billing and quoting is currently only available for customers on the prepaid consumption billing model. We will gradually extend ECU metering for other types of customers. -:::: - -Refer to our [Billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq.md) for more details about prepaid consumption. - -## Elastic Consumption Units [ec-billing-ecu] - -All Elastic Cloud usage is metered and billed in Elastic Consumption Units (ECU). An Elastic Consumption Unit is a unit of measure for Elastic Cloud resources (capacity, data transfer, or snapshot storage). - -The nominal value of one Elastic Consumption Unit is $1.00. If you're using Elastic Cloud Hosted, then you can use our [pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing page](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. - -Your monthly usage statement is issued in ECU, though it also includes the currency equivalent of your consumption. The **Usage** page in the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body) also shows usage information in ECU. \ No newline at end of file +:::: \ No newline at end of file diff --git a/deploy-manage/cloud-organization/billing/ecu.md b/deploy-manage/cloud-organization/billing/ecu.md new file mode 100644 index 00000000..718000c8 --- /dev/null +++ b/deploy-manage/cloud-organization/billing/ecu.md @@ -0,0 +1,23 @@ +--- +mapped_urls: + - https://www.elastic.co/guide/en/cloud/current/ec-billing-ecu.html +applies: + hosted: all + serverless: all +--- + +# Elastic Consumption Units [ec-billing-ecu] + +All Elastic Cloud usage is metered and billed in Elastic Consumption Units (ECU). An Elastic Consumption Unit is a unit of measure for Elastic Cloud resources (capacity, data transfer, or snapshot storage). + +The nominal value of one Elastic Consumption Unit is $1.00. If you're using Elastic Cloud Hosted, then you can use our [pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing page](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. + +Your monthly usage statement is issued in ECU, though it also includes the currency equivalent of your consumption. The **Usage** page in the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body) also shows usage information in ECU. + +## Contractual information and quoting [ec_contractual_information_and_quoting] + +When you sign a prepaid consumption contract, you are purchasing Elastic Consumption Units which can be used to cover your Elastic Cloud usage throughout your contract period. + +Elastic Consumption Units measure the value of your usage, as opposed to measuring the cost of the purchase, which may vary based on currency rate and discount. + +Refer to our [Billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq.md) for more details about prepaid consumption. \ No newline at end of file diff --git a/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md b/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md index f152302c..0ee93fee 100644 --- a/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md @@ -1,6 +1,8 @@ --- mapped_pages: - https://www.elastic.co/guide/en/serverless/current/observability-billing.html +applies: + serverless: all --- # Elastic Observability billing dimensions [observability-billing] diff --git a/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md b/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md index 3a752c26..fa1ff30b 100644 --- a/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md @@ -1,6 +1,8 @@ --- mapped_pages: - https://www.elastic.co/guide/en/serverless/current/elasticsearch-billing.html +applies: + serverless: all --- # Elasticsearch billing dimensions [elasticsearch-billing] diff --git a/deploy-manage/cloud-organization/billing/security-billing-dimensions.md b/deploy-manage/cloud-organization/billing/security-billing-dimensions.md index 3c425b4a..9d10f474 100644 --- a/deploy-manage/cloud-organization/billing/security-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/security-billing-dimensions.md @@ -1,6 +1,8 @@ --- mapped_pages: - https://www.elastic.co/guide/en/serverless/current/security-billing.html +applies: + serverless: all --- # Security billing dimensions [security-billing] diff --git a/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md b/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md index 35b3ed3e..48df2361 100644 --- a/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md @@ -1,11 +1,13 @@ --- mapped_pages: - https://www.elastic.co/guide/en/serverless/current/general-serverless-billing.html +applies: + serverless: all --- # Serverless project billing dimensions [general-serverless-billing] -Elastic Cloud serverless billing is based on your usage across these dimensions: +Elastic Cloud Serverless billing is based on your usage across these dimensions: * [Offerings](#offerings) * [Add-ons](#add-ons) diff --git a/deploy-manage/cloud-organization/billing/view-billing-history.md b/deploy-manage/cloud-organization/billing/view-billing-history.md index d64ba9f6..c32783fb 100644 --- a/deploy-manage/cloud-organization/billing/view-billing-history.md +++ b/deploy-manage/cloud-organization/billing/view-billing-history.md @@ -4,11 +4,12 @@ mapped_urls: - https://www.elastic.co/guide/en/serverless/current/general-billing-history.html --- -# View billing history +# View your billing history [ec-billing-history] -% What needs to be done: Align serverless/stateful +Information about outstanding payments and billing receipts is available from the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body). -% Use migrated content from existing pages that map to this page: +To check your billing history: -% - [ ] ./raw-migrated-files/cloud/cloud/ec-billing-history.md -% - [ ] ./raw-migrated-files/docs-content/serverless/general-billing-history.md \ No newline at end of file +1. Log in to the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body). +2. Select the user icon on the header bar and choose **Billing** from the menu. +3. On the **History** page, select the invoice number for a detailed PDF. \ No newline at end of file diff --git a/deploy-manage/toc.yml b/deploy-manage/toc.yml index 1d51c6b3..244e7477 100644 --- a/deploy-manage/toc.yml +++ b/deploy-manage/toc.yml @@ -809,6 +809,7 @@ toc: - file: cloud-organization/billing/update-billing-operational-contacts.md - file: cloud-organization/billing/manage-subscription.md - file: cloud-organization/billing/monitor-analyze-usage.md + - file: cloud-organization/billing/ecu.md - file: cloud-organization/billing/billing-faq.md - file: cloud-organization/operational-emails.md - file: cloud-organization/service-status.md diff --git a/raw-migrated-files/cloud/cloud/ec-billing-history.md b/raw-migrated-files/cloud/cloud/ec-billing-history.md deleted file mode 100644 index 34b600f4..00000000 --- a/raw-migrated-files/cloud/cloud/ec-billing-history.md +++ /dev/null @@ -1,10 +0,0 @@ -# Check your billing history [ec-billing-history] - -Information about outstanding payments and billing receipts is available from the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body). - -To check your billing history: - -1. Log in to the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body). -2. Select the user icon on the header bar and choose **Billing** from the menu. -3. On the **History** page, select the invoice number for a detailed PDF. - diff --git a/raw-migrated-files/docs-content/serverless/general-billing-history.md b/raw-migrated-files/docs-content/serverless/general-billing-history.md deleted file mode 100644 index 43628603..00000000 --- a/raw-migrated-files/docs-content/serverless/general-billing-history.md +++ /dev/null @@ -1,9 +0,0 @@ -# Check your billing history [general-billing-history] - -Information about outstanding payments and billing receipts is available from the [{{ess-console-name}}](https://cloud.elastic.co?page=docs&placement=docs-body). - -To check your billing history: - -1. Log in to the [{{ess-console-name}}](https://cloud.elastic.co?page=docs&placement=docs-body). -2. Select the user icon on the header bar and choose **Billing** from the menu. -3. Under the **History** tab, select the invoice number for a detailed PDF. diff --git a/raw-migrated-files/docs-content/serverless/general-sign-up-trial.md b/raw-migrated-files/docs-content/serverless/general-sign-up-trial.md index 12b5ef7e..ed630201 100644 --- a/raw-migrated-files/docs-content/serverless/general-sign-up-trial.md +++ b/raw-migrated-files/docs-content/serverless/general-sign-up-trial.md @@ -52,14 +52,14 @@ To learn more about Elastic Cloud Hosted, check our [Elasticsearch Service docum **Remove limitations** -Subscribe to [Elastic Cloud](https://www.elastic.co/guide/en/cloud/current/ec-billing-details.html) for the following benefits: +Subscribe to [Elastic Cloud](/deploy-manage/cloud-organization/billing/add-billing-details.md) for the following benefits: * Increased memory or storage for deployment components, such as {{es}} clusters, machine learning nodes, and APM server. * As many deployments and projects as you need. * Third availability zone for your deployments. * Access to additional features, such as cross-cluster search and cross-cluster replication. -You can subscribe to Elastic Cloud at any time during your trial. [Billing](../../../deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md) starts when you subscribe. To maximize the benefits of your trial, subscribe at the end of the free period. To monitor charges, anticipate future costs, and adjust your usage, check your [account usage](https://www.elastic.co/guide/en/cloud/current/ec-account-usage.html) and [billing history](https://www.elastic.co/guide/en/cloud/current/ec-billing-history.html). +You can subscribe to Elastic Cloud at any time during your trial. [Billing](../../../deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md) starts when you subscribe. To maximize the benefits of your trial, subscribe at the end of the free period. To monitor charges, anticipate future costs, and adjust your usage, check your [account usage](/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) and [billing history](/deploy-manage/cloud-organization/billing/view-billing-history.md). ## Get started with your trial [general-sign-up-trial-how-do-i-get-started-with-my-trial] @@ -69,7 +69,7 @@ Start by checking out some common approaches for [moving data into Elastic Cloud ## Maintain access to your trial projects and data [general-sign-up-trial-what-happens-at-the-end-of-the-trial] -When your trial expires, the deployment and project that you created during the trial period are suspended until you subscribe to [Elastic Cloud](https://www.elastic.co/guide/en/cloud/current/ec-billing-details.html). When you subscribe, you are able to resume your deployment and serverless project, and regain access to the ingested data. After your trial expires, you have 30 days to subscribe. After 30 days, your deployment, serverless project, and ingested data are permanently deleted. +When your trial expires, the deployment and project that you created during the trial period are suspended until you subscribe to [Elastic Cloud](/deploy-manage/cloud-organization/billing/add-billing-details.md). When you subscribe, you are able to resume your deployment and serverless project, and regain access to the ingested data. After your trial expires, you have 30 days to subscribe. After 30 days, your deployment, serverless project, and ingested data are permanently deleted. If you’re interested in learning more ways to subscribe to Elastic Cloud, don’t hesitate to [contact us](https://www.elastic.co/contact). diff --git a/raw-migrated-files/toc.yml b/raw-migrated-files/toc.yml index 771f55ee..ad9b3bad 100644 --- a/raw-migrated-files/toc.yml +++ b/raw-migrated-files/toc.yml @@ -175,7 +175,6 @@ toc: - file: cloud/cloud/ec-api-deployment-other.md - file: cloud/cloud/ec-api-organizations.md - file: cloud/cloud/ec-autoscaling.md - - file: cloud/cloud/ec-billing-history.md - file: cloud/cloud/ec-billing-stop.md - file: cloud/cloud/ec-cloud-ingest-data.md - file: cloud/cloud/ec-config-change-errors.md @@ -285,7 +284,6 @@ toc: - file: docs-content/serverless/elasticsearch-search-your-data-the-search-api.md - file: docs-content/serverless/elasticsearch-search-your-data.md - file: docs-content/serverless/endpoint-protection-rules.md - - file: docs-content/serverless/general-billing-history.md - file: docs-content/serverless/general-billing-stop-project.md - file: docs-content/serverless/general-check-subscription.md - file: docs-content/serverless/general-manage-organization.md From 6d97e61d50e13a013d170d2093a87697dbed5a66 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Tue, 4 Feb 2025 14:19:33 -0500 Subject: [PATCH 08/19] more --- deploy-manage/cloud-organization/billing.md | 3 +- .../cloud-organization/billing/billing-faq.md | 46 +++++++++---------- .../update-billing-operational-contacts.md | 11 +++-- .../billing/view-billing-history.md | 3 ++ deploy-manage/toc.yml | 2 +- 5 files changed, 37 insertions(+), 28 deletions(-) diff --git a/deploy-manage/cloud-organization/billing.md b/deploy-manage/cloud-organization/billing.md index 86220c52..e5e116ba 100644 --- a/deploy-manage/cloud-organization/billing.md +++ b/deploy-manage/cloud-organization/billing.md @@ -35,10 +35,11 @@ You can explore and manage billing from the **Billing** section of the Elastic C * [Add your billing details](/deploy-manage/cloud-organization/billing/add-billing-details.md) * [View your billing history](/deploy-manage/cloud-organization/billing/view-billing-history.md) -* [Update billing and operational contacts](/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md) * [Manage your subscription](/deploy-manage/cloud-organization/billing/manage-subscription.md) * [Monitor and analyze your account usage](/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) +You might also want to [update the contacts that receive billing emails](/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md) + For any other questions that you have about billing, refer to our [billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq.md). ## Stop charges for a deployment or project diff --git a/deploy-manage/cloud-organization/billing/billing-faq.md b/deploy-manage/cloud-organization/billing/billing-faq.md index d196f480..0981b858 100644 --- a/deploy-manage/cloud-organization/billing/billing-faq.md +++ b/deploy-manage/cloud-organization/billing/billing-faq.md @@ -1,19 +1,22 @@ --- mapped_pages: - https://www.elastic.co/guide/en/cloud/current/ec-faq-billing.html +applies: + hosted: all + serverless: all --- # Billing FAQ [ec-faq-billing] -This frequently-asked-questions list answers some of your more common questions about Elasticsearch Service billing. +This frequently-asked-questions list answers some of your more common questions about Elastic Cloud billing. **General billing questions** -* [Is there a way for me to estimate how much Elasticsearch Service will cost?](#faq-cost) +* [Is there a way for me to estimate how much Elastic Cloud will cost?](#faq-cost) * [Where can I find a detailed view of my consumption?](#faq-consumption) * [How do I view previous receipts and billing history?](#faq-history) * [How can I change who receives receipts and billing notifications?](#faq-notify) -* [What are the available payment methods on Elasticsearch Service?](#faq-payment) +* [What are the available payment methods on Elastic Cloud?](#faq-payment) * [Who can I contact for more information?](#faq-contact) * [Why is my credit card charged?](#faq-charge) * [When is my credit card charged?](#faq-when) @@ -22,7 +25,7 @@ This frequently-asked-questions list answers some of your more common questions * [Why am I being charged if I don’t use any of my deployments?](#faq-chargednotusing) * [How can I delete my Elastic Cloud account?](#faq-deleteaccount) * [Can I get a refund?](#faq-refund) -* [What is included in my paid Elasticsearch Service deployment?](#faq-included) +* [What is included in my paid Elastic Cloud deployment?](#faq-included) * [What are the data transfer and storage charges and how can I control them?](#faq-dts) * [What taxes will be applied on my invoice?](#faq-taxes) @@ -44,18 +47,15 @@ This frequently-asked-questions list answers some of your more common questions ## General billing FAQ [ec-faq-billing-general] -$$$faq-cost$$$Is there a way for me to estimate how much Elasticsearch Service will cost? -: Yes, there is: Try our [Elasticsearch Service Pricing Calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing?page=docs&placement=docs-body). You can also use the [Elasticsearch Service price list](https://ela.st/esspricelist). +$$$faq-cost$$$Is there a way for me to estimate how much Elastic Cloud will cost? +: Yes, there is: If you plan to use Elastic Cloud Hosted deployments, try our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing?page=docs&placement=docs-body). You can also use the [Elastic Cloud pricing table](https://ela.st/esspricelist). $$$faq-consumption$$$Where can I find a detailed view of my consumption? -: To make it easy to track the ongoing cost of Elasticsearch Service, we’ve added line items to the downloadable [invoices](https://cloud.elastic.co/billing/overview?page=docs&placement=docs-body). +: To make it easy to track the ongoing cost of Elastic Cloud, we’ve added line items to the downloadable [invoices](https://cloud.elastic.co/billing/overview?page=docs&placement=docs-body). - Example invoice - : :::{image} ../../../images/cloud-ec-bill-example-new.png - :alt: Example invoice - ::: + ![Example invoice](../../../images/cloud-ec-bill-example-new.png) - Additionally, on the Elasticsearch Service [Usage analysis](https://cloud.elastic.co/billing/usage?page=docs&placement=docs-body) page, the **month-to-date usage** tile shows accrued costs and can help you to better estimate the next charge amount. + Additionally, on the Elastic Cloud [Usage](https://cloud.elastic.co/billing/usage?page=docs&placement=docs-body) page, the **Month-to-date usage** tile shows accrued costs and can help you to better estimate the next charge amount. $$$faq-history$$$How do I view previous receipts and billing history? @@ -64,14 +64,14 @@ $$$faq-history$$$How do I view previous receipts and billing history? $$$faq-notify$$$How can I change who receives receipts and billing notifications? : The account owner can change who receives receipts and billing notifications by changing the [email details](https://cloud.elastic.co/account/contacts?page=docs&placement=docs-body). -$$$faq-payment$$$What are the available payment methods on Elasticsearch Service? +$$$faq-payment$$$What are the available payment methods on Elastic Cloud? : For month-to-month payments only credit cards are accepted. We also allow payments by bank transfer for annual subscriptions. $$$faq-contact$$$Who can I contact for more information? -: If you have any further questions about your credit card statement, billing, or receipts, please send an email to `ar@elastic.co` or open a [Support case](../../../troubleshoot/troubleshoot/cloud.md) using the *Billing issue* category. +: If you have any further questions about your credit card statement, billing, or receipts, send an email to [ar@elastic.co](mailto:ar@elastic.co) or open a [Support case](../../../troubleshoot/troubleshoot/cloud.md) using the *Billing issue* category. $$$faq-charge$$$Why is my credit card charged? -: If you are on a monthly plan, the charge is a recurring fee for using our hosted Elasticsearch Service. The fee is normally charged at the start of each month, but it can also be charged at other times during the month. If a charge is unsuccessful, we will try to charge your card again at a later date. +: If you are on a monthly plan, the charge is a recurring fee for using Elastic Cloud. The fee is normally charged at the start of each month, but it can also be charged at other times during the month. If a charge is unsuccessful, we will try to charge your card again at a later date. $$$faq-when$$$When is my credit card charged? : You are billed on the first day of each month for usage in the prior month. @@ -83,16 +83,16 @@ $$$faq-cancelpolicy$$$What is the cancellation policy for monthly subscriptions? : There are no cancellation or termination fees for monthly subscriptions. If the service is no longer needed, you can spin down all of your deployments. Usage for that month will be billed at the end of the month in your final bill. $$$faq-chargednotusing$$$Why am I being charged if I don’t use any of my deployments? -: Even if you have no activity on your account and you haven’t logged into the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body), your active deployments still incur costs that we need to charge you for. To avoid being charged for active but unused deployments, you can simply delete them. Your account will stay active with no charges, and you can always spin up more capacity when you need it. +: Even if you have no activity on your account and you haven’t logged into the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body), your active deployments still incur costs that we need to charge you for. To avoid being charged for active but unused deployments, you can simply delete them. Your account will stay active with no charges, and you can always spin up more capacity when you need it. $$$faq-deleteaccount$$$How can I delete my Elastic Cloud account? -: To have your account removed, you can contact support through the Elasticsearch Service [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) or use one of these [alternative contact methods](../../../troubleshoot/troubleshoot/cloud.md). For details about our data erasure policy, check [Privacy Rights and Choices](https://www.elastic.co/legal/privacy-statement#privacy-rights-and-choices?page=docs&placement=docs-body) in our General Privacy Statement. +: To have your account removed, you can contact support through the Elastic Cloud [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) or use one of these [alternative contact methods](../../../troubleshoot/troubleshoot/cloud.md). For details about our data erasure policy, check [Privacy Rights and Choices](https://www.elastic.co/legal/privacy-statement#privacy-rights-and-choices?page=docs&placement=docs-body) in our General Privacy Statement. $$$faq-refund$$$Can I get a refund? -: Charges are non-refundable, but once you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, please use the Elasticsearch Service Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Getting help](../../../troubleshoot/troubleshoot/cloud.md). +: Charges are non-refundable, but after you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, use the Elastic Cloud Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Getting help](../../../troubleshoot/troubleshoot/cloud.md). -$$$faq-included$$$What is included in my paid Elasticsearch Service deployment? -: All subscription tiers for the Elasticsearch Service include the following free allowance: +$$$faq-included$$$What is included in my paid Elastic Cloud Hosted deployment? +: All subscription tiers for Elastic Cloud Hosted include the following free allowance: * Free 1GB RAM Kibana instance * Free 1GB RAM Machine Learning node @@ -104,7 +104,7 @@ $$$faq-included$$$What is included in my paid Elasticsearch Service deployment? $$$faq-dts$$$What are the data transfer and storage charges and how can I control them? -: Read about our [usage-based billing dimensions](cloud-hosted-deployment-billing-dimensions.md). +: Read about our [usage-based billing dimensions](/deploy-manage/cloud-organization/billing.md#pricing-model). $$$faq-taxes$$$What taxes will be applied on my invoice? : Customers within the United States, and US territories, will be billed from Elasticsearch Inc., based out of the United States. The US Sales Tax rate will be based on the SaaS tax rates in the local jurisdiction (state/county/city) of the billing address of your subscription. @@ -121,7 +121,7 @@ $$$faq-channels$$$What purchasing channels can be used for prepaid consumption c : The prepaid consumption billing model is currently only available for Elastic Direct customers - customers who are purchasing directly from Elastic. This offering may expand to marketplace customers in the future. $$$faq-migration$$$Can I migrate my monthly account to the prepaid consumption model? -: Yes, if you have a monthly Elasticsearch Service account, you can [contact us](https://www.elastic.co/cloud/contact) to migrate to prepaid consumption. +: Yes, if you have a monthly Elastic Cloud account, you can [contact us](https://www.elastic.co/cloud/contact) to migrate to prepaid consumption. $$$faq-depletion$$$What happens if I run out of credits? : If your credit balance is entirely consumed while you have an active contract, you can continue to use Elastic Cloud and will receive invoices for the additional on-demand usage. @@ -149,7 +149,7 @@ $$$faq-on-demand$$$How can I pay for on-demand usage? : We only support PO (invoicing) for on-demand usage, for prepaid consumption customers. The issued invoices include tax. $$$faq-lapse$$$What happens when a prepaid consumption contract expires and is not renewed? -: Your Elastic Cloud account will automatically change into a monthly account, paid through PO (invoicing). You will continue to incur costs, as we will not delete any of your deployments. You will not benefit from any discount because monthly customers are billed at list prices. To switch your account to credit card payment, you must first send an email to `CloudBillingOps@elastic.co` to indicate that this is your new preferred payment method. Once your email processed, Elastic will inform you that you can update your credit card information accordingly. +: Your Elastic Cloud account will automatically change into a monthly account, paid through PO (invoicing). You will continue to incur costs, as we will not delete any of your deployments. You will not benefit from any discount because monthly customers are billed at list prices. To switch your account to credit card payment, you must first send an email to [CloudBillingOps@elastic.co](mailto:CloudBillingOps@elastic.co) to indicate that this is your new preferred payment method. Once your email processed, Elastic will inform you that you can update your credit card information accordingly. $$$faq-credits$$$If credits are purchased through multiple orders, which ones get used first? : Credits get consumed in the order of expiration (first expired - first used). If two or more order lines have the same expiration date, the one with the highest discount is consumed first. If there are two or more order lines with the same discount, then the one with the lower balance is consumed first. diff --git a/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md b/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md index 1a49f931..c0fb9f56 100644 --- a/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md +++ b/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md @@ -1,6 +1,9 @@ --- mapped_pages: - https://www.elastic.co/guide/en/cloud/current/ec-billing-contacts.html +applies: + hosted: all + serverless: all --- # Update billing and operational contacts [ec-billing-contacts] @@ -10,13 +13,15 @@ If different persons from your organization are involved in billing and operatio These additional contacts only receive billing or operational emails. You can also set a specific email address to receive monitoring alerts. Members of the account still receive both types of emails. ::::{note} -Operational contacts can only receive operational notifications, such as out-of-memory alerts. Operational and billing contacts can’t log in to Elasticsearch Service. To log in to the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body), you must use the [primary email address for your account](../../deploy/elastic-cloud/ec-customize-deployment-components.md#ec-user-settings) or be [a member](../../users-roles/cloud-organization.md) of the account. +Operational contacts can only receive operational notifications, such as out-of-memory alerts. Operational and billing contacts can’t log in to Elastic Cloud. To log in to the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body), you must log in as the [organization owner](deploy-manage/users-roles/cloud-organization/user-roles.md), or be [a member](/deploy-manage/users-roles/cloud-organization.md) of the organization. :::: To update billing and operational contacts, or set an email address for monitoring alerts: -1. Log in to the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body). +1. Log in to the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body). 2. Select the user icon on the header bar and choose **Organization** from the menu. -3. On the **Contacts** page, you can specify multiple email addresses for each category. They become effective immediately and no further confirmation of the email addresses is required. +3. On the **Contacts** page, specify your new contacts. + +You can specify multiple email addresses for each category. They become effective immediately and no further confirmation of the email addresses is required. diff --git a/deploy-manage/cloud-organization/billing/view-billing-history.md b/deploy-manage/cloud-organization/billing/view-billing-history.md index c32783fb..9e73ba09 100644 --- a/deploy-manage/cloud-organization/billing/view-billing-history.md +++ b/deploy-manage/cloud-organization/billing/view-billing-history.md @@ -2,6 +2,9 @@ mapped_urls: - https://www.elastic.co/guide/en/cloud/current/ec-billing-history.html - https://www.elastic.co/guide/en/serverless/current/general-billing-history.html +applies: + hosted: all + serverless: all --- # View your billing history [ec-billing-history] diff --git a/deploy-manage/toc.yml b/deploy-manage/toc.yml index 244e7477..5c0b8f4b 100644 --- a/deploy-manage/toc.yml +++ b/deploy-manage/toc.yml @@ -806,12 +806,12 @@ toc: - file: cloud-organization/billing/billing-models.md - file: cloud-organization/billing/add-billing-details.md - file: cloud-organization/billing/view-billing-history.md - - file: cloud-organization/billing/update-billing-operational-contacts.md - file: cloud-organization/billing/manage-subscription.md - file: cloud-organization/billing/monitor-analyze-usage.md - file: cloud-organization/billing/ecu.md - file: cloud-organization/billing/billing-faq.md - file: cloud-organization/operational-emails.md + - file: cloud-organization/billing/update-billing-operational-contacts.md - file: cloud-organization/service-status.md - file: cloud-organization/tools-and-apis.md - file: license.md From ad20c5eb5d5e8698ba2f0ff815ff36bcba59ce36 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Tue, 4 Feb 2025 15:03:48 -0500 Subject: [PATCH 09/19] billing section done --- .../billing/add-billing-details.md | 3 +- .../cloud-organization/billing/ecu.md | 42 +++++++++++- .../billing/manage-subscription.md | 65 +++++++++++++++++-- .../billing/monitor-analyze-usage.md | 25 +++++-- .../cloud/cloud/ec-account-usage.md | 22 ------- .../cloud/cloud/ec-subscription-overview.md | 56 ---------------- .../serverless/general-check-subscription.md | 12 ---- .../serverless/general-monitor-usage.md | 17 ----- raw-migrated-files/toc.yml | 2 - 9 files changed, 120 insertions(+), 124 deletions(-) delete mode 100644 raw-migrated-files/cloud/cloud/ec-account-usage.md delete mode 100644 raw-migrated-files/cloud/cloud/ec-subscription-overview.md delete mode 100644 raw-migrated-files/docs-content/serverless/general-check-subscription.md delete mode 100644 raw-migrated-files/docs-content/serverless/general-monitor-usage.md diff --git a/deploy-manage/cloud-organization/billing/add-billing-details.md b/deploy-manage/cloud-organization/billing/add-billing-details.md index f15cb782..83a41e21 100644 --- a/deploy-manage/cloud-organization/billing/add-billing-details.md +++ b/deploy-manage/cloud-organization/billing/add-billing-details.md @@ -25,5 +25,4 @@ To add your billing details: 3. On the **Overview** page, select **Add billing information**. 4. If prompted, complete the multifactor authentication (MFA) required by your bank. -If you want, you can stop new charges by [deleting your project or deployment](/deploy-manage/uninstall/delete-a-cloud-deployment.md). - +If you want, you can stop new charges by [deleting your project or deployment](/deploy-manage/uninstall/delete-a-cloud-deployment.md). \ No newline at end of file diff --git a/deploy-manage/cloud-organization/billing/ecu.md b/deploy-manage/cloud-organization/billing/ecu.md index 718000c8..9562c22e 100644 --- a/deploy-manage/cloud-organization/billing/ecu.md +++ b/deploy-manage/cloud-organization/billing/ecu.md @@ -10,7 +10,7 @@ applies: All Elastic Cloud usage is metered and billed in Elastic Consumption Units (ECU). An Elastic Consumption Unit is a unit of measure for Elastic Cloud resources (capacity, data transfer, or snapshot storage). -The nominal value of one Elastic Consumption Unit is $1.00. If you're using Elastic Cloud Hosted, then you can use our [pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing page](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. +The nominal value of one Elastic Consumption Unit is $1.00. You can use our [Elastic Cloud Hosted pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing table](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. Your monthly usage statement is issued in ECU, though it also includes the currency equivalent of your consumption. The **Usage** page in the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body) also shows usage information in ECU. @@ -20,4 +20,42 @@ When you sign a prepaid consumption contract, you are purchasing Elastic Consump Elastic Consumption Units measure the value of your usage, as opposed to measuring the cost of the purchase, which may vary based on currency rate and discount. -Refer to our [Billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq.md) for more details about prepaid consumption. \ No newline at end of file +Refer to our [Billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq.md) for more details about prepaid consumption. + +## View available credits + +If you have an annual subscription billed using the prepaid consumption model, you can check details of your available credits on the [Billing overview page](https://cloud.elastic.co/billing/overview), in the **Available credits** section. + +When you buy ECU to pay for your Elastic Cloud usage, they are contracted through a purchase order consisting of one or more order lines. Each order line has a number of attributes: + +Credits +: The quantity of Elastic Consumption Units purchased through an order line and used to cover your consumption. + +Usage +: Your Elastic Cloud resource consumption quantified in ECU. Resources consumed include capacity (RAM-hours), data transfer (data inter-node and data out), and snapshot storage (storage size or snapshot API calls). These three consumption types are generally known as [billing dimensions](../../../deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md). + +Remaining balance +: The quantity of ECU remaining on an order line. This is calculated as the original amount of credits purchased minus the credits used so far. + +Start date +: The date when the credits belonging to an order line can begin to be used to offset your consumption. + +Expiration date +: The date until which the purchased credits are valid and can be used to offset consumption. After this date, any unused credits are forfeited. + +Status +: An order line can have one of the following statuses: + + * **Active**: this means that the start date is in the past and the expiration date is in the future. + * **Expired**: The expiration date for the line item is before the current date. + * **Future**: The start date for the line item is after the current date. + + +List unit price +: The list price paid for one ECU, in the transacted currency. This price does not include any discounts. + +Discount rate +: The discount percentage applied to the list unit price of one ECU. + +Paid amount +: The currency cost of the purchased credits. This is calculated as **Credits x List unit price x (100 - Discount rate)/100**. \ No newline at end of file diff --git a/deploy-manage/cloud-organization/billing/manage-subscription.md b/deploy-manage/cloud-organization/billing/manage-subscription.md index 7023cde0..c5b498d7 100644 --- a/deploy-manage/cloud-organization/billing/manage-subscription.md +++ b/deploy-manage/cloud-organization/billing/manage-subscription.md @@ -3,16 +3,67 @@ mapped_urls: - https://www.elastic.co/guide/en/serverless/current/general-check-subscription.html - https://www.elastic.co/guide/en/cloud/current/ec-subscription-overview.html - https://www.elastic.co/guide/en/cloud/current/ec-select-subscription-level.html +applies: + hosted: all + serverless: all --- # Manage your subscription -% What needs to be done: Align serverless/stateful +When you decide to add your credit card and become a paying customer, you can choose a subscription level. -% Use migrated content from existing pages that map to this page: +Depending on whether you're using Elastic Cloud Hosted deployment or Elastic Cloud Serverless projects, your subscription level might dictate what features you can access or what level of support you receive. On the following pricing pages, you can review additional details about what you get at each subscription level: -% - [ ] ./raw-migrated-files/docs-content/serverless/general-check-subscription.md -% - [ ] ./raw-migrated-files/cloud/cloud/ec-subscription-overview.md -% Notes: fix billing dimensions link -% - [ ] ./raw-migrated-files/cloud/cloud/ec-select-subscription-level.md -% Notes: feature usage notifications are cloud only \ No newline at end of file +* [Elastic Cloud Hosted](https://www.elastic.co/cloud/elasticsearch-service/pricing) +* [Elastic Cloud Serverless](https://www.elastic.co/pricing/serverless-search) + +You can find more details about your subscription in the [Billing overview page](https://cloud.elastic.co/billing/overview), in the **Subscription level** section. + + +## Change your subscription level [ec-select-subscription-level] + +If, at any time during your monthly subscription with Elastic Cloud, you decide you need to upgrade to a higher subscription level, you can easily make changes. You can both upgrade to a higher subscription level, or downgrade to a lower one. + +To change your subscription level: + +1. Log in to the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body). +2. Select the user icon on the header bar and select **Billing** from the menu. +3. On the **Overview** page, select **Update subscription**. +4. Choose a new subscription level. +5. Save your changes. + +::::{important} +* Changing to a higher subscription level takes place immediately. Moving to a lower subscription level takes effect 30 days after you most recently changed to a higher subscription level. In the interim, you pay the current rate. If you haven’t performed a self-service change in the past 30 days, then the change to the lower subscription level is immediate. +* **Cloud Standard** is not available for customers on the prepaid consumption billing model. +:::: + +### Feature usage notifications [ec_feature_usage_notifications] + +:::{applies} +:hosted: all +::: + +If you try to change your subscription to a lower level, but you are using features that belong either to your current level or to a higher one, you need to make some changes before you can proceed, as described in **Review required feature changes**. + +This overview shows you the following details: + +* Any features in use that belong to a higher subscription level, grouped by deployment +* Which subscription level you should change to in order to keep those features + +You can [change your subscription level](/deploy-manage/cloud-organization/billing/manage-subscription.md) to the recommended level, or stop using the features that belong to a higher level. In the following list, you can find the features we are tracking and the instructions to remove them from your deployments: + +`Machine learning` +: Edit your deployment to disable [machine learning](/explore-analyze/machine-learning.md). + +`Searchable snapshots` +: Edit your deployment index management policies to disable the frozen tier that is using [searchable snapshots](/deploy-manage/tools/snapshot-and-restore/searchable-snapshots.md), or set up your cold tier to not mount indices from a searchable snapshot. + +`JDBC/ODBC clients` +: Make sure that there are no applications that use the SQL [JDBC](/explore-analyze/query-filter/languages/sql-jdbc.md) or [ODBC](/explore-analyze/query-filter/languages/sql-odbc.md) clients. + +`Field-level or document-level security` +: Remove any user role configurations based on field or document access [through the API](/deploy-manage/users-roles/cluster-or-deployment-auth/controlling-access-at-document-field-level.md) or the Kibana [Roles](/deploy-manage/users-roles/cluster-or-deployment-auth/defining-roles.md) page. + +::::{note} +After you have made your changes to the deployment, it can take up to one hour to clear the notification banner. +:::: diff --git a/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md b/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md index 059c37f0..34fc0f6d 100644 --- a/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md +++ b/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md @@ -2,13 +2,30 @@ mapped_urls: - https://www.elastic.co/guide/en/cloud/current/ec-account-usage.html - https://www.elastic.co/guide/en/serverless/current/general-monitor-usage.html +applies: + hosted: all + serverless: all --- # Monitor and analyze usage -% What needs to be done: Align serverless/stateful +Information about your current Elastic Cloud subscription usage is available directly from the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body) and includes: -% Use migrated content from existing pages that map to this page: +* Monitor usage for the current month, including month-to-date usage +* For customers with annual prepaid credits, the total value of credits to be applied in the current billing cycle +* Check the usage breakdown for a selected time range +* View usage totals by product -% - [ ] ./raw-migrated-files/cloud/cloud/ec-account-usage.md -% - [ ] ./raw-migrated-files/docs-content/serverless/general-monitor-usage.md \ No newline at end of file + +You can check the detailed usage for a selected time range grouped either by product or by instance. + +To access your account usage: + +1. Log in to the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body). +2. Open the user menu in the header bar. +3. Select **Billing** under the user menu. +4. Go to the **Usage** page. + +::::{important} +The usage breakdown information visible on the **Usage** page is an estimate, and does not include prepaid credits, free allowances or any discounts. To get the exact amount you owe for a given month, check your invoices in the [billing history](/deploy-manage/cloud-organization/billing/view-billing-history.md). +:::: \ No newline at end of file diff --git a/raw-migrated-files/cloud/cloud/ec-account-usage.md b/raw-migrated-files/cloud/cloud/ec-account-usage.md deleted file mode 100644 index eed6759c..00000000 --- a/raw-migrated-files/cloud/cloud/ec-account-usage.md +++ /dev/null @@ -1,22 +0,0 @@ -# Monitor and analyze your account usage [ec-account-usage] - -Information about your current Elasticsearch Service subscription usage is available directly from the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body) and includes: - -* Current capacity hourly rate, for all deployments -* Usage so far this month, including data transfer and storage -* For customers with annual prepaid credits, the total value of credits to be applied in the current billing cycle - -You can check the detailed usage for a selected time range grouped either by product or by deployment. - -To access your account usage: - -1. Log in to the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body). -2. Open the user menu in the header bar. -3. Select **Billing** under the user menu. -4. Go to the **Usage** page. - -::::{important} -The usage breakdown information visible on the **Usage** page is an estimate, and does not include prepaid credits, free allowances or any discounts. To get the exact amount you owe for a given month, check your invoices in the [billing history](../../../deploy-manage/cloud-organization/billing/view-billing-history.md). -:::: - - diff --git a/raw-migrated-files/cloud/cloud/ec-subscription-overview.md b/raw-migrated-files/cloud/cloud/ec-subscription-overview.md deleted file mode 100644 index b3b1f7f2..00000000 --- a/raw-migrated-files/cloud/cloud/ec-subscription-overview.md +++ /dev/null @@ -1,56 +0,0 @@ -# Check your subscription overview [ec-subscription-overview] - -You can find more details about your subscription in the **Billing overview** page. To navigate there: - -1. Log in to the [Elasticsearch Service Console](https://cloud.elastic.co?page=docs&placement=docs-body). -2. Select the user icon on the header bar and select **Billing** from the menu. -3. Go to the **Overview** page. - -In the first section, you can find your subscription level, as well as your contract type: monthly or annual. Here you can [change your subscription level](../../../deploy-manage/cloud-organization/billing/manage-subscription.md). - -In the second section, you can check the date when your next invoice or usage statement will be issued. - -::::{note} -Customers on the prepaid consumption model can see their subscription overview in the **Billing subscription** page, and high level details about their usage in the **Billing overview** page. -:::: - - - -## View account details [ec-account-details] - -If you have an annual subscription billed using the prepaid consumption model, you can check details of your available credits in the **Account details** section. - -When you buy ECU to pay for your Elasticsearch Service usage, they are contracted through a purchase order consisting of one or more order lines. Each order line has a number of attributes: - -Credits -: The quantity of Elastic Consumption Units purchased through an order line and used to cover your consumption. - -Usage -: Your Elasticsearch Service resource consumption quantified in ECU. Resources consumed include capacity (RAM-hours), data transfer (data inter-node and data out), and snapshot storage (storage size or snapshot API calls). These three consumption types are generally known as [billing dimensions](../../../deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md). - -Remaining balance -: The quantity of ECU remaining on an order line. This is calculated as the original amount of credits purchased minus the credits used so far. - -Start date -: The date when the credits belonging to an order line can begin to be used to offset your consumption. - -Expiration date -: The date until which the purchased credits are valid and can be used to offset consumption. After this date, any unused credits are forfeited. - -Status -: An order line can have one of the following statuses: - - * Active: this means that the start date is in the past and the expiration date is in the future. - * Expired: The expiration date for the line item is before the current date. - * Future: The start date for the line item is after the current date. - - -List unit price -: The list price paid for one ECU, in the transacted currency. This price does not include any discounts. - -Discount rate -: The discount percentage applied to the list unit price of one ECU. - -Paid amount -: The currency cost of the purchased credits. This is calculated as **Credits x List unit price x (100 - Discount rate)/100**. - diff --git a/raw-migrated-files/docs-content/serverless/general-check-subscription.md b/raw-migrated-files/docs-content/serverless/general-check-subscription.md deleted file mode 100644 index bbc72db5..00000000 --- a/raw-migrated-files/docs-content/serverless/general-check-subscription.md +++ /dev/null @@ -1,12 +0,0 @@ -# Check your subscription [general-check-subscription] - -To find more details about your subscription: - -1. Navigate to [cloud.elastic.co](https://cloud.elastic.co/) and log in to your Elastic Cloud account. -2. Go to the user icon on the header bar and select **Billing**. - -On the **Overview** page you can: - -* Update your subscription level -* Check the date when your next bill will be issued and update the payment method -* Check your account details and add Elastic Consumption Units (ECU) credits diff --git a/raw-migrated-files/docs-content/serverless/general-monitor-usage.md b/raw-migrated-files/docs-content/serverless/general-monitor-usage.md deleted file mode 100644 index 2fc4d692..00000000 --- a/raw-migrated-files/docs-content/serverless/general-monitor-usage.md +++ /dev/null @@ -1,17 +0,0 @@ -# Monitor your account usage [general-monitor-usage] - -To get more details about your account usage: - -1. Navigate to [cloud.elastic.co](https://cloud.elastic.co/) and log in to your {{ecloud}} account. -2. In the header bar, click the user icon, then select **Billing**. - -On the **Usage** tab of the **Billing** page, you can: - -* Monitor usage for the current month, including month-to-date usage -* Check the usage breakdown for a selected time range -* View usage totals by product - -::::{important} -The usage breakdown information is an estimate. To get the exact amount you owe for a given month, check your invoices in the [billing history](../../../deploy-manage/cloud-organization/billing/view-billing-history.md). - -:::: diff --git a/raw-migrated-files/toc.yml b/raw-migrated-files/toc.yml index ad9b3bad..7395406e 100644 --- a/raw-migrated-files/toc.yml +++ b/raw-migrated-files/toc.yml @@ -168,7 +168,6 @@ toc: - file: cloud/cloud/ec_subscribe_to_individual_regionscomponents.md - file: cloud/cloud/ec-about.md - file: cloud/cloud/ec-access-kibana.md - - file: cloud/cloud/ec-account-usage.md - file: cloud/cloud/ec-account-user-settings.md - file: cloud/cloud/ec-activity-page.md - file: cloud/cloud/ec-add-user-settings.md @@ -288,7 +287,6 @@ toc: - file: docs-content/serverless/general-check-subscription.md - file: docs-content/serverless/general-manage-organization.md - file: docs-content/serverless/general-ml-nlp-auto-scale.md - - file: docs-content/serverless/general-monitor-usage.md - file: docs-content/serverless/general-serverless-status.md - file: docs-content/serverless/general-sign-up-trial.md - file: docs-content/serverless/general-user-profile.md From 81604513df3a4124adf3d72dc19a6a7460023c8c Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Tue, 4 Feb 2025 15:19:08 -0500 Subject: [PATCH 10/19] service status --- .../cloud-organization/operational-emails.md | 7 ++-- .../cloud-organization/service-status.md | 40 ++++++++++++++++--- 2 files changed, 38 insertions(+), 9 deletions(-) diff --git a/deploy-manage/cloud-organization/operational-emails.md b/deploy-manage/cloud-organization/operational-emails.md index e02508f3..3e0b0a85 100644 --- a/deploy-manage/cloud-organization/operational-emails.md +++ b/deploy-manage/cloud-organization/operational-emails.md @@ -1,11 +1,13 @@ --- mapped_pages: - https://www.elastic.co/guide/en/cloud/current/ec-operational-emails.html +applies: + hosted: all --- # Operational emails [ec-operational-emails] -To help keep you aware of potential performance issues in your clusters, we send email alerts based on certain types of activity. These alerts let you know about: +To help keep you aware of potential performance issues in your Elastic Cloud Hosted clusters, we send email alerts based on certain types of activity. These alerts let you know about: * High disk usage * A node out-of-memory restart @@ -16,5 +18,4 @@ We also send an email alert if one of the nodes in your cluster is restarted due These alerts are sent to all users within an Elastic Cloud organization, as well as to the email addresses listed as operational email contacts. This means that an external distribution list or automated service can receive notifications without the need to be added to the organization directly. -To configure recipients external to an Elastic Cloud organization for these notifications Elasticsearch Service, update the list of [operational email contacts](https://cloud.elastic.co/account/contacts?page=docs&placement=docs-body). - +To configure recipients external to an Elastic Cloud organization for these notifications Elasticsearch Service, update the list of [operational email contacts](/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.html). diff --git a/deploy-manage/cloud-organization/service-status.md b/deploy-manage/cloud-organization/service-status.md index ca9bd320..4dfc9da2 100644 --- a/deploy-manage/cloud-organization/service-status.md +++ b/deploy-manage/cloud-organization/service-status.md @@ -4,15 +4,43 @@ mapped_urls: - https://www.elastic.co/guide/en/cloud/current/ec_subscribe_to_individual_regionscomponents.html - https://www.elastic.co/guide/en/cloud/current/ec_service_status_api.html - https://www.elastic.co/guide/en/serverless/current/general-serverless-status.html +applies: + hosted: all + serverless: all --- # Service status -% What needs to be done: Align serverless/stateful +Elastic Cloud hosted deployments and Serverless projects run on different cloud platforms, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Like any service, it might undergo availability changes from time to time. When availability changes, Elastic makes sure to provide you with a current service status. -% Use migrated content from existing pages that map to this page: +To check current and past service availability, go to to the [Cloud Status](https://cloud-status.elastic.co/) page. Services are separated into Elastic Cloud Hosted services and [Serverless services](https://status.elastic.co/?section=serverless). + +## Subscribe to updates [ec_subscribe_to_updates] + +Don’t want to check the service status page manually? You can get notified about changes to the service status automatically. + +To receive service status updates: + +1. Go to the [Cloud Status](https://cloud-status.elastic.co/) page and select **SUBSCRIBE TO UPDATES**. +2. Select one of the following methods to be notified of status updates: + + * Email + * Twitter + * Atom and RSS feeds + +After you subscribe to updates, you are notified whenever a service status update is posted. + +# Subscribe to individual regions or components + +If you want to know about specific status updates, rather than all of them, you can adjust your preferences by using the following steps. These steps apply to both new signups and adjustments to an existing subscription. + +Go to the [Cloud Status](https://cloud-status.elastic.co/) page and select **SUBSCRIBE TO UPDATES**. Enter your email address and click **SUBSCRIBE VIA EMAIL**. You will be brought to a page with a list of regions and components. + +Here, you can customize your selections as needed, and then click **Save**. + +# Service Status API [ec_service_status_api] + +If you want a programmatic method of ingesting our service status updates, then you can consume updates using the Service Status API. + +For more information and to get started, go to our [Service Status API](https://status.elastic.co/api/) page. -% - [ ] ./raw-migrated-files/cloud/cloud/ec-service-status.md -% - [ ] ./raw-migrated-files/cloud/cloud/ec_subscribe_to_individual_regionscomponents.md -% - [ ] ./raw-migrated-files/cloud/cloud/ec_service_status_api.md -% - [ ] ./raw-migrated-files/docs-content/serverless/general-serverless-status.md \ No newline at end of file From 18d1e30b8fa7de126f349d4d24c2d8a33a7c356d Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Tue, 4 Feb 2025 17:08:02 -0500 Subject: [PATCH 11/19] fix linky, add tip --- deploy-manage/cloud-organization.md | 3 +++ deploy-manage/cloud-organization/billing.md | 2 +- .../billing/update-billing-operational-contacts.md | 2 +- 3 files changed, 5 insertions(+), 2 deletions(-) diff --git a/deploy-manage/cloud-organization.md b/deploy-manage/cloud-organization.md index a5e6e695..9feab52a 100644 --- a/deploy-manage/cloud-organization.md +++ b/deploy-manage/cloud-organization.md @@ -24,3 +24,6 @@ You can perform the following tasks to manage your Cloud organization: Several aspects of your organization can also be managed using tools provided by Elastic. For a list of tools, refer to [Elastic Cloud organization tools and APIs](/deploy-manage/cloud-organization/tools-and-apis.md). +::::{tip} +To learn how to manage your Elastic Cloud account as a user, refer to [Manage your Cloud account](/cloud-account/index.md). +:::: diff --git a/deploy-manage/cloud-organization/billing.md b/deploy-manage/cloud-organization/billing.md index e5e116ba..81c618b0 100644 --- a/deploy-manage/cloud-organization/billing.md +++ b/deploy-manage/cloud-organization/billing.md @@ -31,7 +31,7 @@ Depending on your organization's needs, you can use one of several billing model ## Manage your subscription and billing in Elastic Cloud -You can explore and manage billing from the **Billing** section of the Elastic Cloud console. +You can explore and manage billing, as well as your Elastic Cloud subscription, from the **Billing** section of the Elastic Cloud console. * [Add your billing details](/deploy-manage/cloud-organization/billing/add-billing-details.md) * [View your billing history](/deploy-manage/cloud-organization/billing/view-billing-history.md) diff --git a/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md b/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md index c0fb9f56..e9016b6b 100644 --- a/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md +++ b/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md @@ -13,7 +13,7 @@ If different persons from your organization are involved in billing and operatio These additional contacts only receive billing or operational emails. You can also set a specific email address to receive monitoring alerts. Members of the account still receive both types of emails. ::::{note} -Operational contacts can only receive operational notifications, such as out-of-memory alerts. Operational and billing contacts can’t log in to Elastic Cloud. To log in to the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body), you must log in as the [organization owner](deploy-manage/users-roles/cloud-organization/user-roles.md), or be [a member](/deploy-manage/users-roles/cloud-organization.md) of the organization. +Operational contacts can only receive operational notifications, such as out-of-memory alerts. Operational and billing contacts can’t log in to Elastic Cloud. To log in to the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body), you must log in as the [organization owner](/deploy-manage/users-roles/cloud-organization/user-roles.md), or be [a member](/deploy-manage/users-roles/cloud-organization.md) of the organization. :::: From f6a432b469909221f6c64658e691d84cf157d02b Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Tue, 4 Feb 2025 17:11:34 -0500 Subject: [PATCH 12/19] more fix --- deploy-manage/cloud-organization/operational-emails.md | 2 +- raw-migrated-files/toc.yml | 2 -- 2 files changed, 1 insertion(+), 3 deletions(-) diff --git a/deploy-manage/cloud-organization/operational-emails.md b/deploy-manage/cloud-organization/operational-emails.md index 3e0b0a85..1e6bd6d0 100644 --- a/deploy-manage/cloud-organization/operational-emails.md +++ b/deploy-manage/cloud-organization/operational-emails.md @@ -18,4 +18,4 @@ We also send an email alert if one of the nodes in your cluster is restarted due These alerts are sent to all users within an Elastic Cloud organization, as well as to the email addresses listed as operational email contacts. This means that an external distribution list or automated service can receive notifications without the need to be added to the organization directly. -To configure recipients external to an Elastic Cloud organization for these notifications Elasticsearch Service, update the list of [operational email contacts](/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.html). +To configure recipients external to an Elastic Cloud organization for these notifications Elasticsearch Service, update the list of [operational email contacts](/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md). diff --git a/raw-migrated-files/toc.yml b/raw-migrated-files/toc.yml index efbce9d9..09141309 100644 --- a/raw-migrated-files/toc.yml +++ b/raw-migrated-files/toc.yml @@ -237,7 +237,6 @@ toc: - file: cloud/cloud/ec-service-status.md - file: cloud/cloud/ec-sign-outgoing-saml-message.md - file: cloud/cloud/ec-snapshot-restore.md - - file: cloud/cloud/ec-subscription-overview.md - file: cloud/cloud/ec-traffic-filtering-deployment-configuration.md - file: cloud/cloud/ec-traffic-filtering-ip.md - file: cloud/cloud/ec-traffic-filtering-psc.md @@ -282,7 +281,6 @@ toc: - file: docs-content/serverless/elasticsearch-search-your-data.md - file: docs-content/serverless/endpoint-protection-rules.md - file: docs-content/serverless/general-billing-stop-project.md - - file: docs-content/serverless/general-check-subscription.md - file: docs-content/serverless/general-manage-organization.md - file: docs-content/serverless/general-ml-nlp-auto-scale.md - file: docs-content/serverless/general-serverless-status.md From 1f1788da6304a4f5842168f2d0d964573486a69c Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Tue, 4 Feb 2025 17:15:01 -0500 Subject: [PATCH 13/19] remove mailtos --- deploy-manage/cloud-organization/billing/billing-faq.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/deploy-manage/cloud-organization/billing/billing-faq.md b/deploy-manage/cloud-organization/billing/billing-faq.md index 0981b858..a5171dff 100644 --- a/deploy-manage/cloud-organization/billing/billing-faq.md +++ b/deploy-manage/cloud-organization/billing/billing-faq.md @@ -68,7 +68,7 @@ $$$faq-payment$$$What are the available payment methods on Elastic Cloud? : For month-to-month payments only credit cards are accepted. We also allow payments by bank transfer for annual subscriptions. $$$faq-contact$$$Who can I contact for more information? -: If you have any further questions about your credit card statement, billing, or receipts, send an email to [ar@elastic.co](mailto:ar@elastic.co) or open a [Support case](../../../troubleshoot/troubleshoot/cloud.md) using the *Billing issue* category. +: If you have any further questions about your credit card statement, billing, or receipts, send an email to `ar@elastic.co` or open a [Support case](../../../troubleshoot/troubleshoot/cloud.md) using the *Billing issue* category. $$$faq-charge$$$Why is my credit card charged? : If you are on a monthly plan, the charge is a recurring fee for using Elastic Cloud. The fee is normally charged at the start of each month, but it can also be charged at other times during the month. If a charge is unsuccessful, we will try to charge your card again at a later date. @@ -149,7 +149,7 @@ $$$faq-on-demand$$$How can I pay for on-demand usage? : We only support PO (invoicing) for on-demand usage, for prepaid consumption customers. The issued invoices include tax. $$$faq-lapse$$$What happens when a prepaid consumption contract expires and is not renewed? -: Your Elastic Cloud account will automatically change into a monthly account, paid through PO (invoicing). You will continue to incur costs, as we will not delete any of your deployments. You will not benefit from any discount because monthly customers are billed at list prices. To switch your account to credit card payment, you must first send an email to [CloudBillingOps@elastic.co](mailto:CloudBillingOps@elastic.co) to indicate that this is your new preferred payment method. Once your email processed, Elastic will inform you that you can update your credit card information accordingly. +: Your Elastic Cloud account will automatically change into a monthly account, paid through PO (invoicing). You will continue to incur costs, as we will not delete any of your deployments. You will not benefit from any discount because monthly customers are billed at list prices. To switch your account to credit card payment, you must first send an email to `CloudBillingOps@elastic.co` to indicate that this is your new preferred payment method. Once your email processed, Elastic will inform you that you can update your credit card information accordingly. $$$faq-credits$$$If credits are purchased through multiple orders, which ones get used first? : Credits get consumed in the order of expiration (first expired - first used). If two or more order lines have the same expiration date, the one with the highest discount is consumed first. If there are two or more order lines with the same discount, then the one with the lower balance is consumed first. From b8c0ac1508d76df57f1682f328617339a13cef44 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Tue, 4 Feb 2025 17:19:08 -0500 Subject: [PATCH 14/19] fix --- deploy-manage/uninstall/delete-a-cloud-deployment.md | 1 + 1 file changed, 1 insertion(+) diff --git a/deploy-manage/uninstall/delete-a-cloud-deployment.md b/deploy-manage/uninstall/delete-a-cloud-deployment.md index 1b941e00..8e1b9c67 100644 --- a/deploy-manage/uninstall/delete-a-cloud-deployment.md +++ b/deploy-manage/uninstall/delete-a-cloud-deployment.md @@ -19,6 +19,7 @@ mapped_urls: % - [ ] ./raw-migrated-files/cloud/cloud-enterprise/ece-delete-deployment.md % - [ ] ./raw-migrated-files/cloud/cloud-enterprise/ece-terminate-deployment.md % - [ ] ./raw-migrated-files/cloud/cloud/ec-billing-stop.html +% - [ ] ./raw-migrated-files/cloud/cloud/ec-delete-deployment.md % - [ ] ./raw-migrated-files/docs-content/serverless/general-billing-stop-project.html % - [ ] ./raw-migrated-files/cloud/cloud-enterprise/ece-restore-deployment.md % Notes: if you need to restore a deleted deployment ... \ No newline at end of file From 3f600a3c5ad1f7e7e4a9ef9686931b4301e7bc24 Mon Sep 17 00:00:00 2001 From: shainaraskas <58563081+shainaraskas@users.noreply.github.com> Date: Tue, 4 Feb 2025 18:12:45 -0500 Subject: [PATCH 15/19] Update deploy-manage/cloud-organization/billing/billing-faq.md --- deploy-manage/cloud-organization/billing/billing-faq.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/deploy-manage/cloud-organization/billing/billing-faq.md b/deploy-manage/cloud-organization/billing/billing-faq.md index 70210fb0..db326993 100644 --- a/deploy-manage/cloud-organization/billing/billing-faq.md +++ b/deploy-manage/cloud-organization/billing/billing-faq.md @@ -86,10 +86,10 @@ $$$faq-chargednotusing$$$Why am I being charged if I don’t use any of my deplo : Even if you have no activity on your account and you haven’t logged into the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body), your active deployments still incur costs that we need to charge you for. To avoid being charged for active but unused deployments, you can simply delete them. Your account will stay active with no charges, and you can always spin up more capacity when you need it. $$$faq-deleteaccount$$$How can I delete my Elastic Cloud account? -: To have your account removed, you can contact support through the Elasticsearch Service [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) or use one of these [alternative contact methods](../../../troubleshoot/troubleshoot/index.md). For details about our data erasure policy, check [Privacy Rights and Choices](https://www.elastic.co/legal/privacy-statement#privacy-rights-and-choices?page=docs&placement=docs-body) in our General Privacy Statement. +: To have your account removed, you can contact support through the Elastic Cloud [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) or use one of these [alternative contact methods](../../../troubleshoot/troubleshoot/index.md). For details about our data erasure policy, check [Privacy Rights and Choices](https://www.elastic.co/legal/privacy-statement#privacy-rights-and-choices?page=docs&placement=docs-body) in our General Privacy Statement. $$$faq-refund$$$Can I get a refund? -: Charges are non-refundable, but once you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, please use the Elasticsearch Service Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Contact us](../../../troubleshoot/troubleshoot/index.md). +: Charges are non-refundable, but once you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, please use the Elastic Cloud Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Contact us](../../../troubleshoot/troubleshoot/index.md). $$$faq-included$$$What is included in my paid Elastic Cloud Hosted deployment? : All subscription tiers for Elastic Cloud Hosted include the following free allowance: From e0458a4e177ff64c885f45f886f205d04e7c50cc Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Wed, 5 Feb 2025 09:54:27 -0500 Subject: [PATCH 16/19] variables --- deploy-manage/cloud-organization.md | 10 ++--- deploy-manage/cloud-organization/billing.md | 16 +++---- .../billing/add-billing-details.md | 8 ++-- .../cloud-organization/billing/billing-faq.md | 42 +++++++++---------- .../billing/billing-models.md | 14 +++---- ...ud-hosted-deployment-billing-dimensions.md | 2 +- .../cloud-organization/billing/ecu.md | 12 +++--- ...lastic-observability-billing-dimensions.md | 2 +- .../billing/manage-subscription.md | 10 ++--- .../billing/monitor-analyze-usage.md | 4 +- .../billing/security-billing-dimensions.md | 4 +- .../serverless-project-billing-dimensions.md | 2 +- .../update-billing-operational-contacts.md | 4 +- .../billing/view-billing-history.md | 4 +- .../cloud-organization/operational-emails.md | 6 +-- .../cloud-organization/service-status.md | 4 +- 16 files changed, 72 insertions(+), 72 deletions(-) diff --git a/deploy-manage/cloud-organization.md b/deploy-manage/cloud-organization.md index 9feab52a..501a9268 100644 --- a/deploy-manage/cloud-organization.md +++ b/deploy-manage/cloud-organization.md @@ -8,7 +8,7 @@ applies: # Manage your Cloud organization [ec-organizations] -When you sign up to Elastic Cloud, you create an organization. This organization is the umbrella for all of your Elastic Cloud resources, users, and account settings. Every organization has a unique identifier. +When you sign up to {{ecloud}}, you create an organization. This organization is the umbrella for all of your {{ecloud}} resources, users, and account settings. Every organization has a unique identifier. You can perform the following tasks to manage your Cloud organization: @@ -18,12 +18,12 @@ You can perform the following tasks to manage your Cloud organization: * [Assign roles and privileges](/deploy-manage/users-roles/cloud-organization/user-roles.md) * [Create custom roles](/deploy-manage/users-roles/cloud-enterprise-orchestrator.md) (Serverless only) * [Configure SAML single sign-on](/deploy-manage/users-roles/cloud-organization/configure-saml-authentication.md) to your organization -* [Manage API keys](/deploy-manage/api-keys.md) to use with the [Elastic Cloud](https://www.elastic.co/docs/api/doc/cloud), [Elastic Cloud Billing](https://www.elastic.co/docs/api/doc/cloud-billing/), and [Elastic Cloud Serverless](https://www.elastic.co/docs/api/doc/elastic-cloud-serverless) APIs +* [Manage API keys](/deploy-manage/api-keys.md) to use with the [{{ecloud}}](https://www.elastic.co/docs/api/doc/cloud), [{{ecloud}} Billing](https://www.elastic.co/docs/api/doc/cloud-billing/), and [{{serverless-full}}](https://www.elastic.co/docs/api/doc/elastic-cloud-serverless) APIs * Configure who receives [operational emails](/deploy-manage/cloud-organization/operational-emails.md) related to your organization -* Track the [status of Elastic Cloud services](/deploy-manage/cloud-organization/service-status.md). +* Track the [status of {{ecloud}} services](/deploy-manage/cloud-organization/service-status.md). -Several aspects of your organization can also be managed using tools provided by Elastic. For a list of tools, refer to [Elastic Cloud organization tools and APIs](/deploy-manage/cloud-organization/tools-and-apis.md). +Several aspects of your organization can also be managed using tools provided by Elastic. For a list of tools, refer to [{{ecloud}} organization tools and APIs](/deploy-manage/cloud-organization/tools-and-apis.md). ::::{tip} -To learn how to manage your Elastic Cloud account as a user, refer to [Manage your Cloud account](/cloud-account/index.md). +To learn how to manage your {{ecloud}} account as a user, refer to [Manage your Cloud account](/cloud-account/index.md). :::: diff --git a/deploy-manage/cloud-organization/billing.md b/deploy-manage/cloud-organization/billing.md index 81c618b0..841f7c57 100644 --- a/deploy-manage/cloud-organization/billing.md +++ b/deploy-manage/cloud-organization/billing.md @@ -9,19 +9,19 @@ applies: # Billing -Elastic charges a recurring fee for using our offerings on Elastic Cloud. In this section, you'll learn how to about the dimensions used to calculate your bill, how to monitor account usage, how to manage billing, and more. +Elastic charges a recurring fee for using our offerings on {{ecloud}}. In this section, you'll learn how to about the dimensions used to calculate your bill, how to monitor account usage, how to manage billing, and more. ## Pricing model -Elastic Cloud pricing and billing is based on your usage across a number of dimensions. These dimensions are different for Elastic Cloud Hosted deployments and Elastic Cloud Serverless projects. Each Elastic Cloud Serverless project type also has its own billing dimensions. +{{ecloud}} pricing and billing is based on your usage across a number of dimensions. These dimensions are different for {{ecloud}} Hosted deployments and {{serverless-full}} projects. Each {{serverless-full}} project type also has its own billing dimensions. -* [Elastic Cloud Hosted deployments](/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md) -* [Elastic Cloud Serverless](/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md) +* [{{ecloud}} Hosted deployments](/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md) +* [{{serverless-full}}](/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md) * [Elasticsearch projects](/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md) * [Elastic Observability projects](/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md) * [Elastic Security projects](/deploy-manage/cloud-organization/billing/security-billing-dimensions.md) -For more information, you can also refer to our [Elastic Cloud Hosted](https://www.elastic.co/pricing) and [Elastic Cloud Serverless](https://www.elastic.co/pricing/serverless-search) pricing pages. +For more information, you can also refer to our [{{ecloud}} Hosted](https://www.elastic.co/pricing) and [{{serverless-full}}](https://www.elastic.co/pricing/serverless-search) pricing pages. ## Billing models @@ -29,9 +29,9 @@ Depending on your organization's needs, you can use one of several billing model [Learn more](/deploy-manage/cloud-organization/billing/billing-models.md). -## Manage your subscription and billing in Elastic Cloud +## Manage your subscription and billing in {{ecloud}} -You can explore and manage billing, as well as your Elastic Cloud subscription, from the **Billing** section of the Elastic Cloud console. +You can explore and manage billing, as well as your {{ecloud}} subscription, from the **Billing** section of the {{ecloud}} Console. * [Add your billing details](/deploy-manage/cloud-organization/billing/add-billing-details.md) * [View your billing history](/deploy-manage/cloud-organization/billing/view-billing-history.md) @@ -44,6 +44,6 @@ For any other questions that you have about billing, refer to our [billing FAQ]( ## Stop charges for a deployment or project -To stop charges for an Elastic Cloud deployment or project, you need to [delete it](/deploy-manage/uninstall/delete-a-cloud-deployment.md). +To stop charges for an {{ecloud}} deployment or project, you need to [delete it](/deploy-manage/uninstall/delete-a-cloud-deployment.md). When a deployment or project is deleted, all data is lost. Billing for usage is by the hour and any outstanding charges for usage before you deleted the deployment or project will still appear on your next bill. diff --git a/deploy-manage/cloud-organization/billing/add-billing-details.md b/deploy-manage/cloud-organization/billing/add-billing-details.md index 83a41e21..d7266d37 100644 --- a/deploy-manage/cloud-organization/billing/add-billing-details.md +++ b/deploy-manage/cloud-organization/billing/add-billing-details.md @@ -8,11 +8,11 @@ applies: # Add your billing details [ec-billing-details] -If you want to use Elastic Cloud beyond the trial period or if you want to use features not included in the trial, then you need to add a credit card to your account. Your credit card information is sent securely to our [billing provider](http://recurly.com/security) and stored with them. +If you want to use {{ecloud}} beyond the trial period or if you want to use features not included in the trial, then you need to add a credit card to your account. Your credit card information is sent securely to our [billing provider](http://recurly.com/security) and stored with them. -Alternatively, if you want to pay for Elastic Cloud together with other cloud services that you're already using, then you can subscribe to Elastic Cloud through a [marketplace](/deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). +Alternatively, if you want to pay for {{ecloud}} together with other cloud services that you're already using, then you can subscribe to {{ecloud}} through a [marketplace](/deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). -If you plan to use Elastic Cloud Hosted, then you can estimate how much your use case will cost using our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing). +If you plan to use {{ecloud}} Hosted, then you can estimate how much your use case will cost using our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing). ::::{tip} Trials get converted to paid subscriptions and billing starts when you add a credit card. If you want to maximize your trial, make sure to add your credit card near the end of the trial period. @@ -20,7 +20,7 @@ Trials get converted to paid subscriptions and billing starts when you add a cre To add your billing details: -1. Log in to the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body). +1. Log in to the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body). 2. Select the user icon on the header bar and select **Billing** from the menu. 3. On the **Overview** page, select **Add billing information**. 4. If prompted, complete the multifactor authentication (MFA) required by your bank. diff --git a/deploy-manage/cloud-organization/billing/billing-faq.md b/deploy-manage/cloud-organization/billing/billing-faq.md index db326993..306c9777 100644 --- a/deploy-manage/cloud-organization/billing/billing-faq.md +++ b/deploy-manage/cloud-organization/billing/billing-faq.md @@ -8,24 +8,24 @@ applies: # Billing FAQ [ec-faq-billing] -This frequently-asked-questions list answers some of your more common questions about Elastic Cloud billing. +This frequently-asked-questions list answers some of your more common questions about {{ecloud}} billing. **General billing questions** -* [Is there a way for me to estimate how much Elastic Cloud will cost?](#faq-cost) +* [Is there a way for me to estimate how much {{ecloud}} will cost?](#faq-cost) * [Where can I find a detailed view of my consumption?](#faq-consumption) * [How do I view previous receipts and billing history?](#faq-history) * [How can I change who receives receipts and billing notifications?](#faq-notify) -* [What are the available payment methods on Elastic Cloud?](#faq-payment) +* [What are the available payment methods on {{ecloud}}?](#faq-payment) * [Who can I contact for more information?](#faq-contact) * [Why is my credit card charged?](#faq-charge) * [When is my credit card charged?](#faq-when) * [Why is my credit card charged if I canceled my trial?](#faq-whystillcharged) * [What is the cancellation policy for monthly subscriptions?](#faq-cancelpolicy) * [Why am I being charged if I don’t use any of my deployments?](#faq-chargednotusing) -* [How can I delete my Elastic Cloud account?](#faq-deleteaccount) +* [How can I delete my {{ecloud}} account?](#faq-deleteaccount) * [Can I get a refund?](#faq-refund) -* [What is included in my paid Elastic Cloud deployment?](#faq-included) +* [What is included in my paid {{ecloud}} deployment?](#faq-included) * [What are the data transfer and storage charges and how can I control them?](#faq-dts) * [What taxes will be applied on my invoice?](#faq-taxes) @@ -47,15 +47,15 @@ This frequently-asked-questions list answers some of your more common questions ## General billing FAQ [ec-faq-billing-general] -$$$faq-cost$$$Is there a way for me to estimate how much Elastic Cloud will cost? -: Yes, there is: If you plan to use Elastic Cloud Hosted deployments, try our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing?page=docs&placement=docs-body). You can also use the [Elastic Cloud pricing table](https://ela.st/esspricelist). +$$$faq-cost$$$Is there a way for me to estimate how much {{ecloud}} will cost? +: Yes, there is: If you plan to use {{ecloud}} Hosted deployments, try our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing?page=docs&placement=docs-body). You can also use the [{{ecloud}} pricing table](https://ela.st/esspricelist). $$$faq-consumption$$$Where can I find a detailed view of my consumption? -: To make it easy to track the ongoing cost of Elastic Cloud, we’ve added line items to the downloadable [invoices](https://cloud.elastic.co/billing/overview?page=docs&placement=docs-body). +: To make it easy to track the ongoing cost of {{ecloud}}, we’ve added line items to the downloadable [invoices](https://cloud.elastic.co/billing/overview?page=docs&placement=docs-body). ![Example invoice](../../../images/cloud-ec-bill-example-new.png) - Additionally, on the Elastic Cloud [Usage](https://cloud.elastic.co/billing/usage?page=docs&placement=docs-body) page, the **Month-to-date usage** tile shows accrued costs and can help you to better estimate the next charge amount. + Additionally, on the {{ecloud}} [Usage](https://cloud.elastic.co/billing/usage?page=docs&placement=docs-body) page, the **Month-to-date usage** tile shows accrued costs and can help you to better estimate the next charge amount. $$$faq-history$$$How do I view previous receipts and billing history? @@ -64,35 +64,35 @@ $$$faq-history$$$How do I view previous receipts and billing history? $$$faq-notify$$$How can I change who receives receipts and billing notifications? : The account owner can change who receives receipts and billing notifications by changing the [email details](https://cloud.elastic.co/account/contacts?page=docs&placement=docs-body). -$$$faq-payment$$$What are the available payment methods on Elastic Cloud? +$$$faq-payment$$$What are the available payment methods on {{ecloud}}? : For month-to-month payments only credit cards are accepted. We also allow payments by bank transfer for annual subscriptions. $$$faq-contact$$$Who can I contact for more information? : If you have any further questions about your credit card statement, billing, or receipts, please send an email to `ar@elastic.co` or open a [Support case](../../../troubleshoot/troubleshoot/index.md) using the *Billing issue* category. $$$faq-charge$$$Why is my credit card charged? -: If you are on a monthly plan, the charge is a recurring fee for using Elastic Cloud. The fee is normally charged at the start of each month, but it can also be charged at other times during the month. If a charge is unsuccessful, we will try to charge your card again at a later date. +: If you are on a monthly plan, the charge is a recurring fee for using {{ecloud}}. The fee is normally charged at the start of each month, but it can also be charged at other times during the month. If a charge is unsuccessful, we will try to charge your card again at a later date. $$$faq-when$$$When is my credit card charged? : You are billed on the first day of each month for usage in the prior month. $$$faq-whystillcharged$$$Why is my credit card charged if I canceled my trial? -: If you add a credit card to your Elastic Cloud account at any time during the trial period, the trial is converted to a paid subscription. You then have to pay for any expense incurred by your deployment beginning when the credit card was added. If you delete your deployment at a later date, you will still be invoiced for any usage that occurs between the conversion date and the deployment deletion date. +: If you add a credit card to your {{ecloud}} account at any time during the trial period, the trial is converted to a paid subscription. You then have to pay for any expense incurred by your deployment beginning when the credit card was added. If you delete your deployment at a later date, you will still be invoiced for any usage that occurs between the conversion date and the deployment deletion date. $$$faq-cancelpolicy$$$What is the cancellation policy for monthly subscriptions? : There are no cancellation or termination fees for monthly subscriptions. If the service is no longer needed, you can spin down all of your deployments. Usage for that month will be billed at the end of the month in your final bill. $$$faq-chargednotusing$$$Why am I being charged if I don’t use any of my deployments? -: Even if you have no activity on your account and you haven’t logged into the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body), your active deployments still incur costs that we need to charge you for. To avoid being charged for active but unused deployments, you can simply delete them. Your account will stay active with no charges, and you can always spin up more capacity when you need it. +: Even if you have no activity on your account and you haven’t logged into the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body), your active deployments still incur costs that we need to charge you for. To avoid being charged for active but unused deployments, you can simply delete them. Your account will stay active with no charges, and you can always spin up more capacity when you need it. -$$$faq-deleteaccount$$$How can I delete my Elastic Cloud account? -: To have your account removed, you can contact support through the Elastic Cloud [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) or use one of these [alternative contact methods](../../../troubleshoot/troubleshoot/index.md). For details about our data erasure policy, check [Privacy Rights and Choices](https://www.elastic.co/legal/privacy-statement#privacy-rights-and-choices?page=docs&placement=docs-body) in our General Privacy Statement. +$$$faq-deleteaccount$$$How can I delete my {{ecloud}} account? +: To have your account removed, you can contact support through the {{ecloud}} [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) or use one of these [alternative contact methods](../../../troubleshoot/troubleshoot/index.md). For details about our data erasure policy, check [Privacy Rights and Choices](https://www.elastic.co/legal/privacy-statement#privacy-rights-and-choices?page=docs&placement=docs-body) in our General Privacy Statement. $$$faq-refund$$$Can I get a refund? -: Charges are non-refundable, but once you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, please use the Elastic Cloud Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Contact us](../../../troubleshoot/troubleshoot/index.md). +: Charges are non-refundable, but once you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, please use the {{ecloud}} Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Contact us](../../../troubleshoot/troubleshoot/index.md). -$$$faq-included$$$What is included in my paid Elastic Cloud Hosted deployment? -: All subscription tiers for Elastic Cloud Hosted include the following free allowance: +$$$faq-included$$$What is included in my paid {{ecloud}} Hosted deployment? +: All subscription tiers for {{ecloud}} Hosted include the following free allowance: * Free 1GB RAM Kibana instance * Free 1GB RAM Machine Learning node @@ -121,10 +121,10 @@ $$$faq-channels$$$What purchasing channels can be used for prepaid consumption c : The prepaid consumption billing model is currently only available for Elastic Direct customers - customers who are purchasing directly from Elastic. This offering may expand to marketplace customers in the future. $$$faq-migration$$$Can I migrate my monthly account to the prepaid consumption model? -: Yes, if you have a monthly Elastic Cloud account, you can [contact us](https://www.elastic.co/cloud/contact) to migrate to prepaid consumption. +: Yes, if you have a monthly {{ecloud}} account, you can [contact us](https://www.elastic.co/cloud/contact) to migrate to prepaid consumption. $$$faq-depletion$$$What happens if I run out of credits? -: If your credit balance is entirely consumed while you have an active contract, you can continue to use Elastic Cloud and will receive invoices for the additional on-demand usage. +: If your credit balance is entirely consumed while you have an active contract, you can continue to use {{ecloud}} and will receive invoices for the additional on-demand usage. * By default, the on-demand usage is billed at the list price in ECU, and invoiced at the currency equivalent. * If you have future credit line items that are not active yet, the on-demand usage is billed at the rate of the last active credit line item, using the same payment method. Any discounts that applied to that last active credit line item also apply to the on-demand usage until the next line item becomes active. @@ -149,7 +149,7 @@ $$$faq-on-demand$$$How can I pay for on-demand usage? : We only support PO (invoicing) for on-demand usage, for prepaid consumption customers. The issued invoices include tax. $$$faq-lapse$$$What happens when a prepaid consumption contract expires and is not renewed? -: Your Elastic Cloud account will automatically change into a monthly account, paid through PO (invoicing). You will continue to incur costs, as we will not delete any of your deployments. You will not benefit from any discount because monthly customers are billed at list prices. To switch your account to credit card payment, you must first send an email to `CloudBillingOps@elastic.co` to indicate that this is your new preferred payment method. Once your email processed, Elastic will inform you that you can update your credit card information accordingly. +: Your {{ecloud}} account will automatically change into a monthly account, paid through PO (invoicing). You will continue to incur costs, as we will not delete any of your deployments. You will not benefit from any discount because monthly customers are billed at list prices. To switch your account to credit card payment, you must first send an email to `CloudBillingOps@elastic.co` to indicate that this is your new preferred payment method. Once your email processed, Elastic will inform you that you can update your credit card information accordingly. $$$faq-credits$$$If credits are purchased through multiple orders, which ones get used first? : Credits get consumed in the order of expiration (first expired - first used). If two or more order lines have the same expiration date, the one with the highest discount is consumed first. If there are two or more order lines with the same discount, then the one with the lower balance is consumed first. diff --git a/deploy-manage/cloud-organization/billing/billing-models.md b/deploy-manage/cloud-organization/billing/billing-models.md index 782c1b61..68b83724 100644 --- a/deploy-manage/cloud-organization/billing/billing-models.md +++ b/deploy-manage/cloud-organization/billing/billing-models.md @@ -8,17 +8,17 @@ applies: # Billing models [ec-billing-models] -You can be billed for Elastic Cloud using one of the following billing models: +You can be billed for {{ecloud}} using one of the following billing models: * [Monthly, billed by Elastic](#ec-monthly-direct) * [Monthly, billed through a marketplace](#ec-monthly-marketplace) * [Prepaid](#ec-prepaid-consumption) -Regardless of your billing model, all Elastic Cloud usage is metered and billed in [Elastic Consumption Units (ECU)](/deploy-manage/cloud-organization/billing/ecu.md). +Regardless of your billing model, all {{ecloud}} usage is metered and billed in [Elastic Consumption Units (ECU)](/deploy-manage/cloud-organization/billing/ecu.md). ## Monthly, billed by Elastic [ec-monthly-direct] -When you sign up for Elastic Cloud by [adding your credit card details](/deploy-manage/cloud-organization/billing/add-billing-details.md) in the Elastic Cloud console, you are billed on a monthly basis. +When you sign up for {{ecloud}} by [adding your credit card details](/deploy-manage/cloud-organization/billing/add-billing-details.md) in the {{ecloud}} Console, you are billed on a monthly basis. At each billing cycle, on the first of each month, all usage for the previous month is aggregated, invoiced, and charged in arrears on the credit card used to sign up for the service. @@ -28,11 +28,11 @@ Refer to our [Billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq ## Monthly, billed through a marketplace [ec-monthly-marketplace] -You can sign up for Elastic Cloud [from a marketplace](/deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). In this case, all usage is reported hourly to the marketplace. +You can sign up for {{ecloud}} [from a marketplace](/deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). In this case, all usage is reported hourly to the marketplace. At the marketplace’s billing cycle, all usage is aggregated and charged as part of your cloud provider bill. -Elastic Cloud usage appears as a single invoice line with the total amount charged. For a detailed breakdown of your usage, visit the [Usage page](/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) in the Elastic Cloud console. +{{ecloud}} usage appears as a single invoice line with the total amount charged. For a detailed breakdown of your usage, visit the [Usage page](/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md) in the {{ecloud}} Console. ::::{note} Marketplaces typically invoice you in arrears on the first of each month. There are exceptions, however, such as in the case of the [GCP billing cycle](https://cloud.google.com/billing/docs/how-to/billing-cycle). @@ -40,7 +40,7 @@ Marketplaces typically invoice you in arrears on the first of each month. There ## Prepaid consumption [ec-prepaid-consumption] -All new and renewing Elastic Cloud annual customers are automatically enrolled into the prepaid consumption billing model. +All new and renewing {{ecloud}} annual customers are automatically enrolled into the prepaid consumption billing model. Prepaid consumption is built on four key concepts: @@ -68,7 +68,7 @@ Credits Based on these four key concepts, the prepaid consumption lifecycle is as follows: 1. You purchase credits expressed in ECU, typically at a discount. -2. You begin using Elastic Cloud resources. +2. You begin using {{ecloud}} resources. 3. At every billing cycle (which takes place on the first of each month), the previous month's usage, expressed in ECU, is deducted from your ECU balance. 4. If your ECU balance is depleted before the credit expiration date, you are invoiced for on-demand usage in arrears at list price. On-demand usage is expressed in ECU, and is converted to currency amounts for invoicing purposes.¹ 5. At the end of the contract period, any credits remaining in your balance are forfeited. diff --git a/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md b/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md index 25291a52..4f5fe62d 100644 --- a/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md @@ -7,7 +7,7 @@ applies: # Cloud hosted deployment billing dimensions [ec-billing-dimensions] -Elastic Cloud Hosted billing is based on your actual usage across a number of dimensions, as follows: +{{ecloud}} Hosted billing is based on your actual usage across a number of dimensions, as follows: 1. [Deployment capacity](#ram-hours) 2. [Data Transfer](#data-transfer) diff --git a/deploy-manage/cloud-organization/billing/ecu.md b/deploy-manage/cloud-organization/billing/ecu.md index 9562c22e..b9003612 100644 --- a/deploy-manage/cloud-organization/billing/ecu.md +++ b/deploy-manage/cloud-organization/billing/ecu.md @@ -8,15 +8,15 @@ applies: # Elastic Consumption Units [ec-billing-ecu] -All Elastic Cloud usage is metered and billed in Elastic Consumption Units (ECU). An Elastic Consumption Unit is a unit of measure for Elastic Cloud resources (capacity, data transfer, or snapshot storage). +All {{ecloud}} usage is metered and billed in Elastic Consumption Units (ECU). An Elastic Consumption Unit is a unit of measure for {{ecloud}} resources (capacity, data transfer, or snapshot storage). -The nominal value of one Elastic Consumption Unit is $1.00. You can use our [Elastic Cloud Hosted pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing table](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. +The nominal value of one Elastic Consumption Unit is $1.00. You can use our [{{ecloud}} Hosted pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing table](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. -Your monthly usage statement is issued in ECU, though it also includes the currency equivalent of your consumption. The **Usage** page in the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body) also shows usage information in ECU. +Your monthly usage statement is issued in ECU, though it also includes the currency equivalent of your consumption. The **Usage** page in the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body) also shows usage information in ECU. ## Contractual information and quoting [ec_contractual_information_and_quoting] -When you sign a prepaid consumption contract, you are purchasing Elastic Consumption Units which can be used to cover your Elastic Cloud usage throughout your contract period. +When you sign a prepaid consumption contract, you are purchasing Elastic Consumption Units which can be used to cover your {{ecloud}} usage throughout your contract period. Elastic Consumption Units measure the value of your usage, as opposed to measuring the cost of the purchase, which may vary based on currency rate and discount. @@ -26,13 +26,13 @@ Refer to our [Billing FAQ](/deploy-manage/cloud-organization/billing/billing-faq If you have an annual subscription billed using the prepaid consumption model, you can check details of your available credits on the [Billing overview page](https://cloud.elastic.co/billing/overview), in the **Available credits** section. -When you buy ECU to pay for your Elastic Cloud usage, they are contracted through a purchase order consisting of one or more order lines. Each order line has a number of attributes: +When you buy ECU to pay for your {{ecloud}} usage, they are contracted through a purchase order consisting of one or more order lines. Each order line has a number of attributes: Credits : The quantity of Elastic Consumption Units purchased through an order line and used to cover your consumption. Usage -: Your Elastic Cloud resource consumption quantified in ECU. Resources consumed include capacity (RAM-hours), data transfer (data inter-node and data out), and snapshot storage (storage size or snapshot API calls). These three consumption types are generally known as [billing dimensions](../../../deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md). +: Your {{ecloud}} resource consumption quantified in ECU. Resources consumed include capacity (RAM-hours), data transfer (data inter-node and data out), and snapshot storage (storage size or snapshot API calls). These three consumption types are generally known as [billing dimensions](../../../deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md). Remaining balance : The quantity of ECU remaining on an order line. This is calculated as the original amount of credits purchased minus the credits used so far. diff --git a/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md b/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md index 0ee93fee..4aac560b 100644 --- a/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md @@ -26,4 +26,4 @@ One consequence of this metering method is that the absolute volume of data repo [Synthetic monitoring](../../../solutions/observability/apps/synthetic-monitoring.md) is an optional add-on to Observability Serverless projects that allows you to periodically check the status of your services and applications. In addition to the core ingest and retention dimensions, there is a charge to execute synthetic monitors on our testing infrastructure. Browser (journey) based tests are charged per-test-run, and ping (lightweight) tests have an all-you-can-use model per location used. -Refer to [Serverless billing dimensions](serverless-project-billing-dimensions.md) and the [Elastic Cloud pricing table](https://cloud.elastic.co/cloud-pricing-table?productType=serverless&project=observability) for more details about {{obs-serverless}} billing dimensions and rates. +Refer to [Serverless billing dimensions](serverless-project-billing-dimensions.md) and the [{{ecloud}} pricing table](https://cloud.elastic.co/cloud-pricing-table?productType=serverless&project=observability) for more details about {{obs-serverless}} billing dimensions and rates. diff --git a/deploy-manage/cloud-organization/billing/manage-subscription.md b/deploy-manage/cloud-organization/billing/manage-subscription.md index c5b498d7..d36f0262 100644 --- a/deploy-manage/cloud-organization/billing/manage-subscription.md +++ b/deploy-manage/cloud-organization/billing/manage-subscription.md @@ -12,21 +12,21 @@ applies: When you decide to add your credit card and become a paying customer, you can choose a subscription level. -Depending on whether you're using Elastic Cloud Hosted deployment or Elastic Cloud Serverless projects, your subscription level might dictate what features you can access or what level of support you receive. On the following pricing pages, you can review additional details about what you get at each subscription level: +Depending on whether you're using {{ecloud}} Hosted deployment or {{serverless-full}} projects, your subscription level might dictate what features you can access or what level of support you receive. On the following pricing pages, you can review additional details about what you get at each subscription level: -* [Elastic Cloud Hosted](https://www.elastic.co/cloud/elasticsearch-service/pricing) -* [Elastic Cloud Serverless](https://www.elastic.co/pricing/serverless-search) +* [{{ecloud}} Hosted](https://www.elastic.co/cloud/elasticsearch-service/pricing) +* [{{serverless-full}}](https://www.elastic.co/pricing/serverless-search) You can find more details about your subscription in the [Billing overview page](https://cloud.elastic.co/billing/overview), in the **Subscription level** section. ## Change your subscription level [ec-select-subscription-level] -If, at any time during your monthly subscription with Elastic Cloud, you decide you need to upgrade to a higher subscription level, you can easily make changes. You can both upgrade to a higher subscription level, or downgrade to a lower one. +If, at any time during your monthly subscription with {{ecloud}}, you decide you need to upgrade to a higher subscription level, you can easily make changes. You can both upgrade to a higher subscription level, or downgrade to a lower one. To change your subscription level: -1. Log in to the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body). +1. Log in to the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body). 2. Select the user icon on the header bar and select **Billing** from the menu. 3. On the **Overview** page, select **Update subscription**. 4. Choose a new subscription level. diff --git a/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md b/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md index 34fc0f6d..d7fb57df 100644 --- a/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md +++ b/deploy-manage/cloud-organization/billing/monitor-analyze-usage.md @@ -9,7 +9,7 @@ applies: # Monitor and analyze usage -Information about your current Elastic Cloud subscription usage is available directly from the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body) and includes: +Information about your current {{ecloud}} subscription usage is available directly from the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body) and includes: * Monitor usage for the current month, including month-to-date usage * For customers with annual prepaid credits, the total value of credits to be applied in the current billing cycle @@ -21,7 +21,7 @@ You can check the detailed usage for a selected time range grouped either by pro To access your account usage: -1. Log in to the [Elastic Cloud Console](https://cloud.elastic.co?page=docs&placement=docs-body). +1. Log in to the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body). 2. Open the user menu in the header bar. 3. Select **Billing** under the user menu. 4. Go to the **Usage** page. diff --git a/deploy-manage/cloud-organization/billing/security-billing-dimensions.md b/deploy-manage/cloud-organization/billing/security-billing-dimensions.md index 9d10f474..0ab96dbe 100644 --- a/deploy-manage/cloud-organization/billing/security-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/security-billing-dimensions.md @@ -37,7 +37,7 @@ Cloud Protection is an *optional* add-on to Security Analytics that provides val * **Cloud Protection Essentials** — Protects your cloud workloads, continuously tracks posture of your cloud assets, and helps you manage risks by detecting configuration issues per CIS benchmarks. * **Cloud Protection Complete** — Adds response capabilities. -Your total cost depends on the number of protected cloud workloads and other billable cloud assets you configure for use with Elastic Cloud Security. +Your total cost depends on the number of protected cloud workloads and other billable cloud assets you configure for use with {{ecloud}} Security. For [CSPM](../../../solutions/security/cloud/cloud-security-posture-management.md), billing is based on how many billable resources (`resource.id` s) you monitor. The following types of assets are considered billable: @@ -66,4 +66,4 @@ For [CNVM](../../../solutions/security/cloud/cloud-native-vulnerability-manageme Logs, events, alerts, and configuration data ingested into your security project are billed using the **Ingest** and **Retention** pricing described above. -For more details about {{elastic-sec}} serverless project rates and billable assets, refer to Cloud Protection in the [Elastic Cloud pricing table](https://cloud.elastic.co/cloud-pricing-table?productType=serverless&project=security). +For more details about {{elastic-sec}} serverless project rates and billable assets, refer to Cloud Protection in the [{{ecloud}} pricing table](https://cloud.elastic.co/cloud-pricing-table?productType=serverless&project=security). diff --git a/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md b/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md index 48df2361..9fc98793 100644 --- a/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md @@ -7,7 +7,7 @@ applies: # Serverless project billing dimensions [general-serverless-billing] -Elastic Cloud Serverless billing is based on your usage across these dimensions: +{{serverless-full}} billing is based on your usage across these dimensions: * [Offerings](#offerings) * [Add-ons](#add-ons) diff --git a/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md b/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md index e9016b6b..546aea20 100644 --- a/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md +++ b/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md @@ -13,13 +13,13 @@ If different persons from your organization are involved in billing and operatio These additional contacts only receive billing or operational emails. You can also set a specific email address to receive monitoring alerts. Members of the account still receive both types of emails. ::::{note} -Operational contacts can only receive operational notifications, such as out-of-memory alerts. Operational and billing contacts can’t log in to Elastic Cloud. To log in to the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body), you must log in as the [organization owner](/deploy-manage/users-roles/cloud-organization/user-roles.md), or be [a member](/deploy-manage/users-roles/cloud-organization.md) of the organization. +Operational contacts can only receive operational notifications, such as out-of-memory alerts. Operational and billing contacts can’t log in to {{ecloud}}. To log in to the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body), you must log in as the [organization owner](/deploy-manage/users-roles/cloud-organization/user-roles.md), or be [a member](/deploy-manage/users-roles/cloud-organization.md) of the organization. :::: To update billing and operational contacts, or set an email address for monitoring alerts: -1. Log in to the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body). +1. Log in to the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body). 2. Select the user icon on the header bar and choose **Organization** from the menu. 3. On the **Contacts** page, specify your new contacts. diff --git a/deploy-manage/cloud-organization/billing/view-billing-history.md b/deploy-manage/cloud-organization/billing/view-billing-history.md index 9e73ba09..058d79e5 100644 --- a/deploy-manage/cloud-organization/billing/view-billing-history.md +++ b/deploy-manage/cloud-organization/billing/view-billing-history.md @@ -9,10 +9,10 @@ applies: # View your billing history [ec-billing-history] -Information about outstanding payments and billing receipts is available from the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body). +Information about outstanding payments and billing receipts is available from the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body). To check your billing history: -1. Log in to the [Elastic Cloud console](https://cloud.elastic.co?page=docs&placement=docs-body). +1. Log in to the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body). 2. Select the user icon on the header bar and choose **Billing** from the menu. 3. On the **History** page, select the invoice number for a detailed PDF. \ No newline at end of file diff --git a/deploy-manage/cloud-organization/operational-emails.md b/deploy-manage/cloud-organization/operational-emails.md index 1e6bd6d0..fa03b8a7 100644 --- a/deploy-manage/cloud-organization/operational-emails.md +++ b/deploy-manage/cloud-organization/operational-emails.md @@ -7,7 +7,7 @@ applies: # Operational emails [ec-operational-emails] -To help keep you aware of potential performance issues in your Elastic Cloud Hosted clusters, we send email alerts based on certain types of activity. These alerts let you know about: +To help keep you aware of potential performance issues in your {{ecloud}} Hosted clusters, we send email alerts based on certain types of activity. These alerts let you know about: * High disk usage * A node out-of-memory restart @@ -16,6 +16,6 @@ For high disk usage, an email alert is activated when the space consumed on one We also send an email alert if one of the nodes in your cluster is restarted due to an out-of-memory condition. -These alerts are sent to all users within an Elastic Cloud organization, as well as to the email addresses listed as operational email contacts. This means that an external distribution list or automated service can receive notifications without the need to be added to the organization directly. +These alerts are sent to all users within an {{ecloud}} organization, as well as to the email addresses listed as operational email contacts. This means that an external distribution list or automated service can receive notifications without the need to be added to the organization directly. -To configure recipients external to an Elastic Cloud organization for these notifications Elasticsearch Service, update the list of [operational email contacts](/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md). +To configure recipients external to an {{ecloud}} organization for these notifications Elasticsearch Service, update the list of [operational email contacts](/deploy-manage/cloud-organization/billing/update-billing-operational-contacts.md). diff --git a/deploy-manage/cloud-organization/service-status.md b/deploy-manage/cloud-organization/service-status.md index 4dfc9da2..9b7d2232 100644 --- a/deploy-manage/cloud-organization/service-status.md +++ b/deploy-manage/cloud-organization/service-status.md @@ -11,9 +11,9 @@ applies: # Service status -Elastic Cloud hosted deployments and Serverless projects run on different cloud platforms, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Like any service, it might undergo availability changes from time to time. When availability changes, Elastic makes sure to provide you with a current service status. +{{ecloud}} hosted deployments and Serverless projects run on different cloud platforms, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Like any service, it might undergo availability changes from time to time. When availability changes, Elastic makes sure to provide you with a current service status. -To check current and past service availability, go to to the [Cloud Status](https://cloud-status.elastic.co/) page. Services are separated into Elastic Cloud Hosted services and [Serverless services](https://status.elastic.co/?section=serverless). +To check current and past service availability, go to to the [Cloud Status](https://cloud-status.elastic.co/) page. Services are separated into {{ecloud}} Hosted services and [Serverless services](https://status.elastic.co/?section=serverless). ## Subscribe to updates [ec_subscribe_to_updates] From f2e83896fb8968b6e6e7942bac282cac0ec1965b Mon Sep 17 00:00:00 2001 From: shainaraskas <58563081+shainaraskas@users.noreply.github.com> Date: Wed, 5 Feb 2025 11:51:26 -0500 Subject: [PATCH 17/19] Update deploy-manage/cloud-organization.md --- deploy-manage/cloud-organization.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/deploy-manage/cloud-organization.md b/deploy-manage/cloud-organization.md index 501a9268..e4c04687 100644 --- a/deploy-manage/cloud-organization.md +++ b/deploy-manage/cloud-organization.md @@ -16,7 +16,7 @@ You can perform the following tasks to manage your Cloud organization: * Manage user access to your organization: * [Add members to your organization](/deploy-manage/users-roles/cloud-organization/manage-users.md) * [Assign roles and privileges](/deploy-manage/users-roles/cloud-organization/user-roles.md) - * [Create custom roles](/deploy-manage/users-roles/cloud-enterprise-orchestrator.md) (Serverless only) + * [Create custom roles](/deploy-manage/users-roles/cloud-enterprise-orchestrator.md) ({{serverless-short}} only) * [Configure SAML single sign-on](/deploy-manage/users-roles/cloud-organization/configure-saml-authentication.md) to your organization * [Manage API keys](/deploy-manage/api-keys.md) to use with the [{{ecloud}}](https://www.elastic.co/docs/api/doc/cloud), [{{ecloud}} Billing](https://www.elastic.co/docs/api/doc/cloud-billing/), and [{{serverless-full}}](https://www.elastic.co/docs/api/doc/elastic-cloud-serverless) APIs * Configure who receives [operational emails](/deploy-manage/cloud-organization/operational-emails.md) related to your organization From d3655729c826cdfb71623a657b01a2f13118bbcd Mon Sep 17 00:00:00 2001 From: shainaraskas <58563081+shainaraskas@users.noreply.github.com> Date: Thu, 6 Feb 2025 14:19:32 -0500 Subject: [PATCH 18/19] Apply suggestions from code review MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Edu González de la Herrán <25320357+eedugon@users.noreply.github.com> --- deploy-manage/cloud-organization/service-status.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/deploy-manage/cloud-organization/service-status.md b/deploy-manage/cloud-organization/service-status.md index 9b7d2232..2db1275e 100644 --- a/deploy-manage/cloud-organization/service-status.md +++ b/deploy-manage/cloud-organization/service-status.md @@ -30,7 +30,7 @@ To receive service status updates: After you subscribe to updates, you are notified whenever a service status update is posted. -# Subscribe to individual regions or components +## Subscribe to individual regions or components If you want to know about specific status updates, rather than all of them, you can adjust your preferences by using the following steps. These steps apply to both new signups and adjustments to an existing subscription. @@ -38,7 +38,7 @@ Go to the [Cloud Status](https://cloud-status.elastic.co/) page and select **SUB Here, you can customize your selections as needed, and then click **Save**. -# Service Status API [ec_service_status_api] +## Service Status API [ec_service_status_api] If you want a programmatic method of ingesting our service status updates, then you can consume updates using the Service Status API. From c711e6aca71274329364a92a1e8a4234650391f1 Mon Sep 17 00:00:00 2001 From: shainaraskas Date: Thu, 6 Feb 2025 14:27:11 -0500 Subject: [PATCH 19/19] use var, fix billing dimensions --- deploy-manage/cloud-organization/billing.md | 6 +++--- .../cloud-organization/billing/add-billing-details.md | 2 +- deploy-manage/cloud-organization/billing/billing-faq.md | 6 +++--- .../billing/cloud-hosted-deployment-billing-dimensions.md | 5 +++-- deploy-manage/cloud-organization/billing/ecu.md | 2 +- .../billing/elastic-observability-billing-dimensions.md | 3 ++- .../billing/elasticsearch-billing-dimensions.md | 1 + .../cloud-organization/billing/manage-subscription.md | 4 ++-- .../billing/security-billing-dimensions.md | 3 ++- .../billing/serverless-project-billing-dimensions.md | 5 +++-- deploy-manage/cloud-organization/operational-emails.md | 2 +- deploy-manage/cloud-organization/service-status.md | 4 ++-- deploy-manage/toc.yml | 2 +- 13 files changed, 25 insertions(+), 20 deletions(-) diff --git a/deploy-manage/cloud-organization/billing.md b/deploy-manage/cloud-organization/billing.md index 841f7c57..f547c4b5 100644 --- a/deploy-manage/cloud-organization/billing.md +++ b/deploy-manage/cloud-organization/billing.md @@ -13,15 +13,15 @@ Elastic charges a recurring fee for using our offerings on {{ecloud}}. In this s ## Pricing model -{{ecloud}} pricing and billing is based on your usage across a number of dimensions. These dimensions are different for {{ecloud}} Hosted deployments and {{serverless-full}} projects. Each {{serverless-full}} project type also has its own billing dimensions. +{{ecloud}} pricing and billing is based on your usage across a number of dimensions. These dimensions are different for {{ech}} deployments and {{serverless-full}} projects. Each {{serverless-full}} project type also has its own billing dimensions. -* [{{ecloud}} Hosted deployments](/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md) +* [{{ech}} deployments](/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md) * [{{serverless-full}}](/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md) * [Elasticsearch projects](/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md) * [Elastic Observability projects](/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md) * [Elastic Security projects](/deploy-manage/cloud-organization/billing/security-billing-dimensions.md) -For more information, you can also refer to our [{{ecloud}} Hosted](https://www.elastic.co/pricing) and [{{serverless-full}}](https://www.elastic.co/pricing/serverless-search) pricing pages. +For more information, you can also refer to our [{{ech}}](https://www.elastic.co/pricing) and [{{serverless-full}}](https://www.elastic.co/pricing/serverless-search) pricing pages. ## Billing models diff --git a/deploy-manage/cloud-organization/billing/add-billing-details.md b/deploy-manage/cloud-organization/billing/add-billing-details.md index d7266d37..786ec8bd 100644 --- a/deploy-manage/cloud-organization/billing/add-billing-details.md +++ b/deploy-manage/cloud-organization/billing/add-billing-details.md @@ -12,7 +12,7 @@ If you want to use {{ecloud}} beyond the trial period or if you want to use feat Alternatively, if you want to pay for {{ecloud}} together with other cloud services that you're already using, then you can subscribe to {{ecloud}} through a [marketplace](/deploy-manage/deploy/elastic-cloud/subscribe-from-marketplace.md). -If you plan to use {{ecloud}} Hosted, then you can estimate how much your use case will cost using our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing). +If you plan to use {{ech}}, then you can estimate how much your use case will cost using our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing). ::::{tip} Trials get converted to paid subscriptions and billing starts when you add a credit card. If you want to maximize your trial, make sure to add your credit card near the end of the trial period. diff --git a/deploy-manage/cloud-organization/billing/billing-faq.md b/deploy-manage/cloud-organization/billing/billing-faq.md index 306c9777..54603856 100644 --- a/deploy-manage/cloud-organization/billing/billing-faq.md +++ b/deploy-manage/cloud-organization/billing/billing-faq.md @@ -48,7 +48,7 @@ This frequently-asked-questions list answers some of your more common questions ## General billing FAQ [ec-faq-billing-general] $$$faq-cost$$$Is there a way for me to estimate how much {{ecloud}} will cost? -: Yes, there is: If you plan to use {{ecloud}} Hosted deployments, try our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing?page=docs&placement=docs-body). You can also use the [{{ecloud}} pricing table](https://ela.st/esspricelist). +: Yes, there is: If you plan to use {{ech}} deployments, try our [pricing calculator](https://www.elastic.co/cloud/elasticsearch-service/pricing?page=docs&placement=docs-body). You can also use the [{{ecloud}} pricing table](https://ela.st/esspricelist). $$$faq-consumption$$$Where can I find a detailed view of my consumption? : To make it easy to track the ongoing cost of {{ecloud}}, we’ve added line items to the downloadable [invoices](https://cloud.elastic.co/billing/overview?page=docs&placement=docs-body). @@ -91,8 +91,8 @@ $$$faq-deleteaccount$$$How can I delete my {{ecloud}} account? $$$faq-refund$$$Can I get a refund? : Charges are non-refundable, but once you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, please use the {{ecloud}} Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Contact us](../../../troubleshoot/troubleshoot/index.md). -$$$faq-included$$$What is included in my paid {{ecloud}} Hosted deployment? -: All subscription tiers for {{ecloud}} Hosted include the following free allowance: +$$$faq-included$$$What is included in my paid {{ech}} deployment? +: All subscription tiers for {{ech}} include the following free allowance: * Free 1GB RAM Kibana instance * Free 1GB RAM Machine Learning node diff --git a/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md b/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md index 4f5fe62d..8b680b0e 100644 --- a/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md @@ -1,13 +1,14 @@ --- +navigation_title: "Hosted billing dimensions" mapped_pages: - https://www.elastic.co/guide/en/cloud/current/ec-billing-dimensions.html applies: hosted: all --- -# Cloud hosted deployment billing dimensions [ec-billing-dimensions] +# Cloud Hosted deployment billing dimensions [ec-billing-dimensions] -{{ecloud}} Hosted billing is based on your actual usage across a number of dimensions, as follows: +{{ech}} billing is based on your actual usage across a number of dimensions, as follows: 1. [Deployment capacity](#ram-hours) 2. [Data Transfer](#data-transfer) diff --git a/deploy-manage/cloud-organization/billing/ecu.md b/deploy-manage/cloud-organization/billing/ecu.md index b9003612..e51da997 100644 --- a/deploy-manage/cloud-organization/billing/ecu.md +++ b/deploy-manage/cloud-organization/billing/ecu.md @@ -10,7 +10,7 @@ applies: All {{ecloud}} usage is metered and billed in Elastic Consumption Units (ECU). An Elastic Consumption Unit is a unit of measure for {{ecloud}} resources (capacity, data transfer, or snapshot storage). -The nominal value of one Elastic Consumption Unit is $1.00. You can use our [{{ecloud}} Hosted pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing table](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. +The nominal value of one Elastic Consumption Unit is $1.00. You can use our [{{ech}} pricing calculator](https://cloud.elastic.co/pricing) or our [public pricing table](https://ela.st/esspricelist) to estimate your costs in USD, and then apply the conversion rate of 1 ECU = $1.00 to calculate the ECU equivalent. Your monthly usage statement is issued in ECU, though it also includes the currency equivalent of your consumption. The **Usage** page in the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body) also shows usage information in ECU. diff --git a/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md b/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md index 4aac560b..d6cbdc35 100644 --- a/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/elastic-observability-billing-dimensions.md @@ -1,11 +1,12 @@ --- +navigation_title: "Elastic for Observability" mapped_pages: - https://www.elastic.co/guide/en/serverless/current/observability-billing.html applies: serverless: all --- -# Elastic Observability billing dimensions [observability-billing] +# Elastic for Observability billing dimensions [observability-billing] {{obs-serverless}} projects provide you with all the capabilities of Elastic Observability to monitor critical applications. Projects are provided using a Software as a Service (SaaS) model, and pricing is entirely consumption-based. diff --git a/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md b/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md index fa1ff30b..b8a0744f 100644 --- a/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/elasticsearch-billing-dimensions.md @@ -1,4 +1,5 @@ --- +navigation_title: "Elasticsearch" mapped_pages: - https://www.elastic.co/guide/en/serverless/current/elasticsearch-billing.html applies: diff --git a/deploy-manage/cloud-organization/billing/manage-subscription.md b/deploy-manage/cloud-organization/billing/manage-subscription.md index d36f0262..5d72d1fa 100644 --- a/deploy-manage/cloud-organization/billing/manage-subscription.md +++ b/deploy-manage/cloud-organization/billing/manage-subscription.md @@ -12,9 +12,9 @@ applies: When you decide to add your credit card and become a paying customer, you can choose a subscription level. -Depending on whether you're using {{ecloud}} Hosted deployment or {{serverless-full}} projects, your subscription level might dictate what features you can access or what level of support you receive. On the following pricing pages, you can review additional details about what you get at each subscription level: +Depending on whether you're using {{ech}} deployment or {{serverless-full}} projects, your subscription level might dictate what features you can access or what level of support you receive. On the following pricing pages, you can review additional details about what you get at each subscription level: -* [{{ecloud}} Hosted](https://www.elastic.co/cloud/elasticsearch-service/pricing) +* [{{ech}}](https://www.elastic.co/cloud/elasticsearch-service/pricing) * [{{serverless-full}}](https://www.elastic.co/pricing/serverless-search) You can find more details about your subscription in the [Billing overview page](https://cloud.elastic.co/billing/overview), in the **Subscription level** section. diff --git a/deploy-manage/cloud-organization/billing/security-billing-dimensions.md b/deploy-manage/cloud-organization/billing/security-billing-dimensions.md index 0ab96dbe..ec6a723a 100644 --- a/deploy-manage/cloud-organization/billing/security-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/security-billing-dimensions.md @@ -1,11 +1,12 @@ --- +navigation_title: "Elastic for Security" mapped_pages: - https://www.elastic.co/guide/en/serverless/current/security-billing.html applies: serverless: all --- -# Security billing dimensions [security-billing] +# Elastic for Security billing dimensions [security-billing] {{elastic-sec}} serverless projects provide you with all the capabilities of {{elastic-sec}} to perform SIEM, security analytics, endpoint security, and cloud security workflows. Projects are provided using a Software as a Service (SaaS) model, and pricing is entirely consumption based. Security Analytics/SIEM is available in two tiers of carefully selected features to enable common security operations: diff --git a/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md b/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md index 9fc98793..f414cda1 100644 --- a/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md +++ b/deploy-manage/cloud-organization/billing/serverless-project-billing-dimensions.md @@ -1,4 +1,5 @@ --- +navigation_title: "Serverless billing dimensions" mapped_pages: - https://www.elastic.co/guide/en/serverless/current/general-serverless-billing.html applies: @@ -18,8 +19,8 @@ applies: To learn about billing dimensions for specific offerings, refer to: * [{{es}} billing dimensions](elasticsearch-billing-dimensions.md) -* [{{obs-serverless}} billing dimensions](elastic-observability-billing-dimensions.md) -* [Security billing dimensions](security-billing-dimensions.md) +* [Elastic for Observability billing dimensions](elastic-observability-billing-dimensions.md) +* [Elastic for Security dimensions](security-billing-dimensions.md) ## Add-ons [add-ons] diff --git a/deploy-manage/cloud-organization/operational-emails.md b/deploy-manage/cloud-organization/operational-emails.md index fa03b8a7..edb4dfc2 100644 --- a/deploy-manage/cloud-organization/operational-emails.md +++ b/deploy-manage/cloud-organization/operational-emails.md @@ -7,7 +7,7 @@ applies: # Operational emails [ec-operational-emails] -To help keep you aware of potential performance issues in your {{ecloud}} Hosted clusters, we send email alerts based on certain types of activity. These alerts let you know about: +To help keep you aware of potential performance issues in your {{ech}} clusters, we send email alerts based on certain types of activity. These alerts let you know about: * High disk usage * A node out-of-memory restart diff --git a/deploy-manage/cloud-organization/service-status.md b/deploy-manage/cloud-organization/service-status.md index 9b7d2232..f4ae22d1 100644 --- a/deploy-manage/cloud-organization/service-status.md +++ b/deploy-manage/cloud-organization/service-status.md @@ -11,9 +11,9 @@ applies: # Service status -{{ecloud}} hosted deployments and Serverless projects run on different cloud platforms, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Like any service, it might undergo availability changes from time to time. When availability changes, Elastic makes sure to provide you with a current service status. +{{ech}} deployments and Serverless projects run on different cloud platforms, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Like any service, it might undergo availability changes from time to time. When availability changes, Elastic makes sure to provide you with a current service status. -To check current and past service availability, go to to the [Cloud Status](https://cloud-status.elastic.co/) page. Services are separated into {{ecloud}} Hosted services and [Serverless services](https://status.elastic.co/?section=serverless). +To check current and past service availability, go to to the [Cloud Status](https://cloud-status.elastic.co/) page. Services are separated into {{ech}} services and [Serverless services](https://status.elastic.co/?section=serverless). ## Subscribe to updates [ec_subscribe_to_updates] diff --git a/deploy-manage/toc.yml b/deploy-manage/toc.yml index 5c0b8f4b..0822a059 100644 --- a/deploy-manage/toc.yml +++ b/deploy-manage/toc.yml @@ -800,8 +800,8 @@ toc: - file: cloud-organization/billing/cloud-hosted-deployment-billing-dimensions.md - file: cloud-organization/billing/serverless-project-billing-dimensions.md children: - - file: cloud-organization/billing/elastic-observability-billing-dimensions.md - file: cloud-organization/billing/elasticsearch-billing-dimensions.md + - file: cloud-organization/billing/elastic-observability-billing-dimensions.md - file: cloud-organization/billing/security-billing-dimensions.md - file: cloud-organization/billing/billing-models.md - file: cloud-organization/billing/add-billing-details.md