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Did something hapenned? Not working anymore #154

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osaulonery opened this issue Dec 28, 2024 · 4 comments
Open

Did something hapenned? Not working anymore #154

osaulonery opened this issue Dec 28, 2024 · 4 comments

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@osaulonery
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Extension not showing on trade site and disabled for some reason.

@dbjorge
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dbjorge commented Dec 28, 2024

We're not aware of any issues like this. Could you please share:

  • Exact version of Better PathOfExile Trading shown on about://extensions (eg, "1.8.0")
    • If about://extensions shows any Errors for the extension, please copy/paste them here
  • Whether you have any other extensions installed that might also be interacting with the trade site (eg, TFT's)
    • If so, whether the issue still occurs when you disable them on the about://extensions page
  • Exact browser and version from about://settings/help (eg, "Google Chrome Version 131.0.6778.205 (Official Build) (64-bit)")
  • An example of an exact trade site URL you're visiting where you're not seeing the extension as expected (eg, "https://www.pathofexile.com/trade2/search/poe2/Standard/pqkMa9ZS0")
  • A description/screenshot of exactly what you mean by "not showing and disabled" - does the trade site look completely unmodified, or is the right panel for the extension appearing as empty, or something else?
  • Any error messages in the F12 developer tools console when you visit the trade site page in question

@dbjorge
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dbjorge commented Dec 28, 2024

For you and anyone else seeing this: it's definitely possible that this sort of issue could be caused by a bug in the extension, but another possible cause is visiting a fake phishing version of the trade site (there is at least one of these going around with a google ad campaign right now). If you end up on a fake trade site with a non-official URL, the extension won't show up there. Double check that the URL you're visiting really starts with https://pathofexile.com.

@Anceph
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Anceph commented Dec 29, 2024

I had the same problem and figured out that the extension only works if the URL has "www" at the front. For example, "https://www.pathofexile.com/trade2/search/poe2/Standard/8eJ9q32sV" works but "https://pathofexile.com/trade2/search/poe2/Standard/8eJ9q32sV" doesn't. I checked extension's site access and it only includes "://poe.ninja/" and "://www.pathofexile.com/". That's probably why.

@travismathews
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Yep, if i visit www it works again. Whats odd, is i have had the trade site bookmarked, and it just suddenly stopped working., no change to the bookmark.

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