setHidWorkingStateAsync returns error code 3

[Nederby]

Version: jabra-node-sdk 3.0.0-beta.1
Modal: Jabra Evolve 75 & Jabra Link 370
NodeJS: 10.13
Electron: 4.1.0

When connecting a device (Jabra Evolve 75) with Bluetooth (Jabra Link 370) device we get the following error after calling setHidWorkingStateAsync(enumHidState.GN_HID) on the Jabra Evolve 75 device.

   // after device attached.
 device.setHidWorkingStateAsync(enumHidState.GN_HID) // Enable GN hid. 
  .then( () => {
    // btn listeners
    device.on('btnPress', (btnType, btnValue) => {
      logger.log(`New input from device ${device.deviceName} is received: type ${btnType} ${enumDeviceBtnType[btnType]} value: ${btnValue}`);
    });
  })
  .catch((e) => {
    logger.log(`setHidWorkingStateAsync: ${e}`); // Exception (Error: JAsyncWorker execute failure: napi_SetHidWorkingState got Jabra_SDK error 3) when bluetooth device is attached. 
  });

Error: JAsyncWorker execute failure: napi_SetHidWorkingState got Jabra_SDK error 3

It works great when connected to the headset with a wire, but throws the exceptions when connected with Bluetooth.

Are we doing something wrong? 🤔

[jabra-slawaetz]

Thanks for posting.
There should be little or no difference on the Bluettoh connection HS. But we need to investigate and qualify the issue internally before we can return with more information.
I will raise a trouble ticket on the DevZone, so that we can track this issue on the support platform. You should get a mail notification about this.
Thanks

[pehandersen-jabra]

Just stumbled on this old thread - and have 2 comments for the issue reported here:

1. If you update to latest released version of NodeJS now (3.2.0 as per today), then you shouldn't need to set the HID working state as the SDK will always use GN HID when initiating a headset session.
2. The HID working state needs to be set on the USB dongle device (Link 370) and not the headset. Likewise, the actually call control commands are to be sent to the dongle, not the headset.