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Opt-out (continue) button not shown in interactions despite setting #99

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apienk opened this issue Aug 31, 2018 · 9 comments
Open

Opt-out (continue) button not shown in interactions despite setting #99

apienk opened this issue Aug 31, 2018 · 9 comments

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@apienk
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apienk commented Aug 31, 2018

Steps to reproduce:

  1. Create a new Interactive Video.
  2. Create any interaction which supports Adaptivity settings.
  3. Set it to poster mode. (Optional. The bug also exists in button mode but is more pronounced in poster mode – read further below.)
  4. Fill the interaction with some content.
  5. In Adaptivity settings, configure a reaction to correct or incorrect and check the Let the user opt out and continue option.
  6. Test the interaction.

Observed result:

No Continue button, only the Skip button is shown. In the button mode at least there's a cross in the top right corner of the interaction, indicating that it can be closed. In the poster mode there's no way for user to continue watching the video.

@BV52
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BV52 commented Sep 3, 2018

Hi apienk,

Thank you for reporting this. I am unable to produce the issue you described above. In order to give your bug report the best chance of getting answered, please include the following information:

  1. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  2. Mobile or Desktop
  3. Browser: Chrome, Firefox, Safari etc
  4. H5P plugin version
  5. H5P content type and version. Please indicate which interactions you tried this with. I tried True or False and Single Choice.
  6. Screenshots.

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

Please note afaik the opt out is enabled you can continue playing the video using the play button.

@apienk
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apienk commented Sep 4, 2018

Hi BV52,

Thank you for looking at this. The bug can be easily seen on H5P.org. Please check out my sample content: https://h5p.org/node/301111.

Tested on Chrome, Firefox and Opera.

Regards

@BV52
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BV52 commented Sep 5, 2018

Hi apienk,

I checked your sample content and after trying it out I was able to continue with the video. I see a "continue" button in the activity (screenshot). I was also able to continue the video without answering the activity by clicking on the play button which is what the "Let the user opt out and continue" feature was designed for.

Thank you,

BV52

@apienk
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apienk commented Sep 5, 2018

I don't understand. On the screenshot you posted I can only see "Check" button.

@BV52
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BV52 commented Sep 6, 2018

Hi apienk,

Sorry I copied the wrong link. Here's the updated link.

@apienk
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apienk commented Sep 6, 2018

Hi BV52,

You attempted a wrong answer. Such a case is not configured in Adaptivity settings (screenshot) so Continue is displayed. But try giving a correct answer which is a situation configured in Adaptivity (screenshot) with the Opt-out option checked. In such a case, after providing a correct answer, user should be given two options: Skip or Continue. Only the Skip option is given (screenshot).

@BV52
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BV52 commented Sep 10, 2018

Hi apienk,

Thank you for the clarification. Although after extensive testing I still cannot reproduce the issue you mentioned. I however downloaded the test content you provided and you placed "skip" in the label for seek button. This overrides the default label for the button which is "continue". Furthermore the continue button is designed to either continue playing the video or go to the time set in the "seek to" option. If you think there is a need for additional options in the adaptivity settings feel free to post a feature request.

Regards,
BV52

@apienk
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apienk commented Sep 10, 2018

Hi BV52,

Thank you for putting so much effort into this issue. I can't really understand why you can't reproduce it. If something is published on H5P.org, everyone should see the same, right? I did place "Skip" in the label, because "Continue" does not suggest at all that clicking it would seek to another timecode; user would rather expect it to just continue playing. I guess you assumed that user can continue by clicking the "play" triangle and it's not a bug because it's designed to be like this. If that is the case, the functionality is completely against intuition, thus an UX issue. The user is misled by the "Continue" button and is unikely to use the play button in this case because it's not in his focus. Thanks again and feel free to do anything you like with this feedback.

Best regards,
Andrzej

@BV52
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BV52 commented Sep 11, 2018

Hi Andrzej,

I created a task for this and you follow the progress here.

Thank you,

BV52

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