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Multiple Choice Doesn't Show up When Tabs are Switched #9

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Summersa opened this issue May 7, 2018 · 3 comments
Open

Multiple Choice Doesn't Show up When Tabs are Switched #9

Summersa opened this issue May 7, 2018 · 3 comments

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@Summersa
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Summersa commented May 7, 2018

If your switching tabs and listening to the video in the background while performing other tasks(as most of our students will do) the multiple choice option does not appear. I have blanked out the video so I don't know if this image will help. But in the below image it paused as soon as it reached a question but no question popped up when I switched back to the tab with the video on it.

image

@Summersa
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Summersa commented May 7, 2018

This happened with moodle 3.3 and all popular browsers such as chrome, fire fox, and internet explorer

@Summersa
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Summersa commented May 9, 2018

These video's are also long. I don't believe switching tabs after a couple of minutes causes any issues.

@BV52
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BV52 commented May 22, 2018

Hi Summersa,

I am unable to reproduce the issue you described above. In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL. If you could also check this test content: https://www.dropbox.com/s/unjvpd7zxkniklb/test-iv-multiple-choice-not-appearing-246859.h5p?dl=0. There might be a setting or 2 that differs from your content.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

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