Q123744

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page	Q123744: Secure Erase on Exabyte 2501 Err Msg: The Computer Has Rebooted	/kb/123/Q123744/

Q123744: Secure Erase on Exabyte 2501 Err Msg: The Computer Has Rebooted

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Article: Q123744
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

When you run Windows NT Backup and choose to Secure Erase an Exabyte 2501, the
following error appears:

  The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a
  (0x6dfcfd94, 0x00000010, 0x00000000, 0x80010ece).

The computer may also stop responding (hang).

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Workstation and
Windows NT Server version 3.5. This problem was corrected in the latest U.S.
Service Pack for Windows NT version 3.5. For information on obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):

  S E R V P A C K

Additional query words: prodnt tapestreamer tape streamer stream MINIQIC.SYS

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

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