Q148517

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page	Q148517: XCLN: Err Msg: You Must Use Character Set 850 or 852	/kb/148/Q148517/

Q148517: XCLN: Err Msg: You Must Use Character Set 850 or 852

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Article: Q148517
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 22-MAR-1999

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The information in this article applies to:

- Microsoft Exchange MS-DOS client, versions 4.0, 5.0 
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SYMPTOMS
========

You may receive the following error when starting the Exchange MS-DOS Client:

  Error - You must use character set 850 or 852 specified during Setup. Change
  the character set or rerun Setup. Text may be incorrectly displayed on your
  screen. Sorting in your personal address book may be incorrect. Microsoft
  Exchange for MS-DOS ID No: 588c - 5083

CAUSE
=====

When the MS-DOS Client was installed, the language selected has a different
format from what the computer is set up to use.

RESOLUTION
==========

Remove all related Exchange MS-DOS files that were installed in the directory
selected during the original setup sequence. The default is C:\Exchange. Then
reinstall the Exchange MS-DOS Client, and choose the compatible language for the
computer.

STATUS
======

This behavior is by design.

Additional query words:

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Keywords          : kbsetup 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword3 kbExchange400DOS kbExchange500DOS
Version           : WINDOWS:4.0,5.0
Issue type        : kbprb

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