Q186863

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page	Q186863: XWEB: Unable to Change Password Using OWA	/kb/186/Q186863/

Q186863: XWEB: Unable to Change Password Using OWA

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Article: Q186863
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5; winnt:4.5,5.5 SP3
Operating System(s): 
Keyword(s): exc55sp3
Last Modified: 20-NOV-1999

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The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 
- Microsoft Exchange Server, version 5.5 SP3 
- Microsoft BackOffice Small Business Server version 4.5 
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SYMPTOMS
========

When you attempt to change your domain password from the Outlook Web Access
Client, the following error may occur:

  Internet Explorer cannot open the Internet site
  http://<server>/iisadmpwd/aexp2b.htr.
  A connection with the server could not be established

CAUSE
=====

Changing passwords with OWA requires that Secure Sockets Layer (SSL) be
installed.

MORE INFORMATION
================

For additional information about installing SSL, please see the following
articles in the Microsoft Knowledge Base:

  Q218445 How to Configure Certificate Server for Use with SSL on IIS

  Q234022 XCLN: Configuring Exchange OWA to use SSL

Additional query words:

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Keywords          : exc55sp3 
Technology        : kbOutlookSearch kbAudDeveloper kbExchangeSearch kbZNotKeyword2 kbOWASearch kbSBServSearch kbOWA550SP1 kbOWA550SP2 kbOWA550SP3 kbSBServ450 kbExchange550SP3
Version           : WINDOWS:5.5; winnt:4.5,5.5 SP3
Issue type        : kbprb
Solution Type     : kbpending

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