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Q193049: XCON: MTA Stops; Events 2110, 2171, & 9299 Appear in Event Log |
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Article: Q193049
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55sp2fix exc55
Last Modified: 22-DEC-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When the message transfer agent (MTA) attempts to send a message to multiple
recipients at the same time, the MTA may stop unexpectedly and the following
events may appear in the event log:
Event: 2110
Source: MSExchangeMTA
Type: Error
Category: Internal Processing
Description: A fatal MTA database server error was encountered. A bad
list member length is on object 06000454. File offset: 1442. Attribute
ID: 11. Referenced object 00000000 (0 => N/A). Referenced object error:
0. [DB Server RTSE 31 42] (16)
Event: 2171
Source: MSExchangeMTA
Type: Warning
Category: Internal Processing
Description: An MTA database server error was encountered while reading
an attribute. Called from PLATFORM. Procedure: 142. Database error
code: 2110. Object at fault: 0600045A. Attribute identifier: 2. Value
number: 1. Referenced object: 06000454 (00000000 => N/A). Referenced
object error 2110. [DB Server RTSE 31 26] (14)
Event: 9299
Source: MSExchangeMTA
Type: Information
Category: X.400 Service
Description: Service closedown complete, version 5.5 (build 2232.4).
[BASE IL MAIN BASE 33 490] (16)
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Message Transfer Agent (MTA)
File Name Version
-------------------------
Dbserver.sch 5.5.2363.0
Dcprods.cat 5.5.2363.0
Ems_rid.dll 5.5.2363.0
Emsmta.exe 5.5.2363.0
Info4log.cfg 5.5.2363.0
Infodlog.cfg 5.5.2363.0
Infollog.cfg 5.5.2363.0
Infotlog.cfg 5.5.2363.0
Mtacheck.exe 5.5.2363.0
Mtamsg.dll 5.5.2363.0
P2.xv2 5.5.2363.0
X400om.dll 5.5.2363.0
X400omv1.dll 5.5.2363.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.
Additional query words:
======================================================================
Keywords : exc55sp2fix exc55
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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