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no_section error is unhelpful #55

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jpeak5 opened this issue Aug 7, 2013 · 0 comments
Open

no_section error is unhelpful #55

jpeak5 opened this issue Aug 7, 2013 · 0 comments
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jpeak5 commented Aug 7, 2013

in an fp ticket (11522) closed a few minutes ago (now() = 2013-08-07 11:35 Central) by hesmai, an instructor received the CPS no_section error.

This is simple for us to figure out: she is not the instructor of record; in fact, she has no sections at all in the current semester.

no_section is possible in several of the CPS screens, but the error message does not give the end-user enough information and consequently, it generates a help ticket that requires at least one of our support staff to diagnose.

recommend that we write specific error messages for each situation in which it is currently being displayed.
@ghost ghost assigned jpeak5 and halaesmail Aug 7, 2013
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