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Ryan Hungate edited this page May 7, 2020
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Mailchimp for WooCommerce is a plugin for Wordpress, and that syncs e-commerce data between Mailchimp and WooCommerce.
This wiki is designed to address advanced workflows and features available for developers, and also provide a path to resolving the most common issues we see in the forums.
Before getting started, verify you are using the most up to date plugin version.
My Store Isn't Syncing
- Your server might not have
WP CRON
enabled. Please enable it or use the CLI version. troubleshoot - Your server is using a cache like REDIS or MEMCACHED. troubleshoot
- Your server might need to specify your IP to get around shared hosting environment issues. troubleshoot
- Your server might be getting blocked by the API gateway Akamai. troubleshoot
The sync is taking a long time to complete
- If you're a lower traffic store, it might be related to the WP CRON not being triggered by normal traffic. how to configure
- You may also use the CLI version. This is the recommended approach for any larger store. how to configure.
- Also for high volume stores, please consider using the Action Scheduler's high volume configuration.