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Ryan Hungate edited this page May 7, 2020 · 12 revisions

Mailchimp for WooCommerce is a plugin for Wordpress, and that syncs e-commerce data between Mailchimp and WooCommerce.

This wiki is designed to address advanced workflows and features available for developers, and also provide a path to resolving the most common issues we see in the forums.

Before getting started, verify you are using the most up to date plugin version.

Issues

My Store Isn't Syncing

  • Your server might not have WP CRON enabled. Please enable it or use the CLI version. troubleshoot
  • Your server is using a cache like REDIS or MEMCACHED. troubleshoot
  • Your server might need to specify your IP to get around shared hosting environment issues. troubleshoot
  • Your server might be getting blocked by the API gateway Akamai. troubleshoot

The sync is taking a long time to complete

  • If you're a lower traffic store, it might be related to the WP CRON not being triggered by normal traffic. how to configure
  • You may also use the CLI version. This is the recommended approach for any larger store. how to configure.
  • Also for high volume stores, please consider using the Action Scheduler's high volume configuration.