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Can't get this working #1

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kineticscreen opened this issue Nov 21, 2021 · 3 comments
Open

Can't get this working #1

kineticscreen opened this issue Nov 21, 2021 · 3 comments

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@kineticscreen
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Is this still supposed to work? I've installed it but have no luck.

It doesn't have any of the options in the control panel, and when hitting the button it just gives the ! warning.

image
@mdonoughe
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Owner

It works for me. You should have more options than that.

Are you using a Sound Blaster Z and is it set as the default audio output device? Some other Sound Blaster devices use different APIs and are not compatible.

Check for logs in %AppData%\Elgato\StreamDeck\logs and if sbzdeck.exe is not running check for crashes in Windows Event Viewer under Windows Logs/Application.

@kineticscreen
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Haha, oh right. Sorry, I have an AE-5. Didn't realise this wasn't compatible (I also have SBX AE-5 Mode Switcher that does exactly this, but via a tray icon). Was hoping this would work with the AE5 too.

@mdonoughe
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This may be resolved by mdonoughe/sbz-switch#4. (Not integrated into sbzdeck yet)

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@mdonoughe @kineticscreen