Install of 17.10.4 cannot install CPython39.exe.x64

[vsfeedback]

This issue has been moved from a ticket on Developer Community.

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I tried to install the 17.10.4 update for all supported versions (MSVS 2022, MSVS 2019, MSVS 2017). I get a dialog "Sorry, something went wrong". The message is "Couldn't install CPython39.Exe.x64)". I checked that the folder
C:\ProgramData\Microsoft\VisualStudio\Packages\CPython39.Exe.x64,version=3.9.13.1,chip=x64 exists and the file timestamps are for today (when I attempted the update).

The install log has
Package 'CPython39.Exe.x64,version=3.9.13.1,chip=x64' failed to install.
Search URL
https://aka.ms/VSSetupErrorReports?q=PackageId=CPython39.Exe.x64;PackageAction=Install;ReturnCode=1603
Details
Command executed: "C:\ProgramData\Microsoft\VisualStudio\Packages\CPython39.Exe.x64,version=3.9.13.1,chip=x64\python-3.9.13-amd64.exe" /quiet /log "C:\Users\deber\AppData\Local\Temp\dd_setup_20240709141843_332_CPython39.Exe.x64.log" InstallAllUsers=1 CompileAll=1 Include_symbols=1 TargetDir="C:\Program Files (x86)\Microsoft Visual Studio\Shared\Python39_64"
Return code: 1603
Return code details: Fatal error during installation.
Log
C:\Users\deber\AppData\Local\Temp\dd_setup_20240709141843_332_CPython39.Exe.x64.log
Impacted workloads
Python development (Microsoft.VisualStudio.Workload.Python,version=17.10.34803.213)
Impacted components
Python 3 64-bit (3.9.13) (out of support) (Component.CPython39.x64,version=3.9.13.1)

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Original Comments

Feedback Bot on 7/9/2024, 06:36 PM:

(private comment, text removed)

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Original Solutions

(no solutions)

[StellaHuang95]

Thanks for bringing up the issue. Are you saying you were not able to install python from VS installer? Could you try downloading the Python runtime directly from https://python.org/ and install it manually.

If that doesn't solve your issue, we could use more detailed logs to see what's really going on. Can you please collect more logs by running http://aka.ms/vscollect.exe and uploading %temp%\vslogs.zip if the issue persists? Thank you!

[github-actions]

This issue was closed because it has been stalled for 30 days with no activity. If the issue still persists, please reopen with the information requested. Thanks.