[Problem]: Apple Music: Airplay device is not compatible with this version of AMPLibraryAgent

[oi-polloio]

What happened?

On attempting to connect to shairport-sync via Apple Music, the error message 'The AirPlay device "[devicename]" is not compatible with this version of AMPLibraryAgent' is displayed.

Relevant log output

No log output from shairport-sync, running with the "-v --statistics" options

System Information.

Client is the current version of Windows 10, running Apple Music 1.5.0.155 (1.1280.39681.0)

Server is Raspbian GNU/Linux 11 (bullseye), running the current (as of 2024-10-11) version of shairport-sync

Configuration Information.

Only change to /etc/shairport-sync.conf is changing the output_device in the alsa settings to "hw:Headphones".

Audio from shairport-sync is going through alsa as far as I know.

PulseAudio or PipeWire installed?

• Check if your system uses a Sound Server.

How did you install Shairport Sync?

Built from source

Check previous issues

• Confirm

[mikebrady]

Thanks for the post.

Unfortunately, Shairport Sync, if built for AirPlay 2 operation, is not compatible with Apple Music or iTunes on Windows. However, it remains compatible if built for classic AirPlay (i.e. "Airplay 1").

[oi-polloio]

Thanks, understood. I'm thinking now of trying to get two copies of shairport-sync running, we'll see.