Pontoon allows you to send emails and in-app notifications to contributors, with advanced filtering options. To access the Messaging Center, click Messaging in the page header when logged in as Administrator.
Once in the Messaging Center, you will be able to choose your message type at the top of the page. You can choose to send it as a Notification, an Email, or both (by selecting both types).
By default, emails will only be sent to users who have opted in to News and updates in their settings. However, if the message is considered transactional (e.g. an email about a password reset) then the Transactional option can be selected and emails will also be sent to users who have not opted in to email communication.
Note: Notifications sent via Messaging Center are not included in Notification email digests.
Next, enter your message using the Subject and Body fields. Markdown is supported for advanced formatting, such as creating links.
You can send messages to a wide range of targeted groups by applying precise filters.
Select whether you’d like to send your message to Managers, Translators, Contributors, or all of them.
All locales are included by default and are listed under the “Chosen” column to the right. You can choose to remove a subset of locales by clicking on them one by one, so they get moved to the “Available” column to the left. You can also use the “MOVE ALL” options to move all locales from one column to the other.
All projects are included by default and are listed under the “Chosen” column to the right. You can choose to remove a subset of projects by clicking on them one by one, so they get moved to the “Available” column to the left. You can also use the “MOVE ALL” options to move all projects from one column to the other.
Filters users by the number of translations they have submitted, or when they submitted a translation.
You can set a minimum threshold, maximum threshold, start of date range, and/or end of date range for submitted translations. Fields can be left empty (e.g. setting the minimum threshold to 5 and leaving maximum blank will set the filter to those with 5 or more translations).
Filter users based on the number of reviews they have conducted, or when they conducted a review.
You can set a minimum threshold, maximum threshold, start of date range, and/or end of date range for reviews conducted. Fields can be left empty (e.g. setting the minimum threshold to 5 and leaving maximum blank will set the filter to those with 5 or more reviews).
Filter contributors based on their last login activity.
You can set the start of date range and/or end of date range. Fields can be left empty (e.g. setting just the From field will search for users who have logged in on the specified day or later.)
Click REVIEW MESSAGE at the bottom of the page to review your message content, recipients, and selected message type. You will have the option to either return to editing, send the message to yourself (to view the actual rendered notification or email), or send to recipients.
The SEND TO * RECIPIENTS button will display the number of users who will receive the message. Review contents of the page carefully and if everything looks okay, complete sending the messages by clicking the button.
A confirmation will appear at the top of the page once the messages have been sent out.