Can't connect Ledger Nano S+ on Windows

[Nisaba]

MyCitadel doesn't see my Ledger Nano S Plus whereas it is recognized by HWI.
The Nano ledger is unlocked.
Please see screenshot

Thank you for your help

[dr-orlovsky]

Who are these bots doing nothing to actually help, but just bullshitting around?!

@Nisaba as I wrote in the common chat, I am looking into this. Overall, using HWI is a huge problem for MyCitadel: it is an external python program we have no control of, and all the time they change something - and MyCitadel is kinda get "bugs", but the reality that they come from outside of our code, from HWI changes...

I am planning to replace HWI. The only issue with that that there are no alternative on the market and it means I need to write my own :( But anyway this will happen soon - since we need it anyway for RGB and everything else we do.

[Nisaba]

Hi,
Thank you for your reply.
So, there is no way to use MyCitadel with my ledger for now ?

It would be a shame because I would like to use it for training...