App not responding or crashing after unmounting OTSession + OTSubscriber #366

ngolapnguyen · 2019-11-08T11:07:59Z

Bug Report

Hi everyone!

I'm building a live-streaming app, with 2 different scenes for Publisher and Subscriber. The Publisher scene has OTSession and OTPublisher. The Subscriber scene has OTSession and OTSubsciber.

The Publisher scene disconnects from the session and unmounts normally, but the Subscriber scene will regularly cause the app to hang (or sometime crash) during unmounting.

OS: Android
React Native version: 0.60.5
opentok-react-native version: 0.12.1
OpenTok Android SDK version: 2.16.3

Current bug behavior
App regularly not responding or crashes after unmounting a scene with OTSession & OTSubscriber.
Sometimes the scene will unmount fine, but only after a long delay.

Steps to reproduce

Navigate to a scene with OTSession & OTSubscriber
Connect to a session with an ongoing publisher stream
Go back (unmounting the scene)

What is the expected correct behavior?
The Subscriber scene should unmount without any issue.

I've been pulling my hair out for the last 3 days trying to find a way to work around this but still in vain. I hope someone can point me in the right direction. I'd really appreciate it!

ggoldens · 2019-11-11T15:44:10Z

I think this is related to the issue #357
It seems it's an issue on the Android SDK. Will keep you posted. Thanks for reporting!

ngolapnguyen · 2019-11-14T16:18:01Z

I believe it's indeed a SDK-related issue. At the moment I have to downgrade the OpenTok SDK to 2.15.3 as a workaround. The view can unmount without freezing now, but there's still a noticeable delay time until the view is completely unmounted.

RalucaIonela · 2019-11-15T09:17:27Z

We have 2.15.3 and we are facing Android stuck issue.
APP not responding after disconnect the call in Android

podvipodvert · 2019-12-04T11:18:57Z

Some progress on this?

enricop89 · 2019-12-04T14:54:36Z

We released today Android SDK 2.16.3 patch.
Please try to update the version on android/build.gradle file and test the issue.

podvipodvert · 2019-12-04T14:59:23Z

there are no any versions on android/build.gradle in "react-native": "0.61.5", and on Ios I using 2.16.3 and I getting an error :
OTSessionManager.disconnectSession was called with 1 arguments but expects 2 arguments. If you haven't changed this method yourself, this usually means that your versions of the native code and JavaScript code are out of sync. Updating both should make this error go away.

my version of OT is "opentok-react-native": "^0.12.1",

podvipodvert · 2019-12-04T16:53:47Z

in your opentok/opentok-react-native/android/build.gradle can you change it to 2.16.3

now it like this

dependencies {
implementation fileTree(dir: "libs", include: ["*.jar"])
implementation "com.facebook.react:react-native:${_reactNativeVersion}" // From node_modules
implementation 'com.opentok.android:opentok-android-sdk:2.16.1'
}

enricop89 · 2019-12-04T16:56:26Z

@podvipodvert: https://github.com/opentok/opentok-react-native/pull/370/files

podvipodvert · 2019-12-04T17:00:06Z

in branch master, it set as 2.16.1

podvipodvert · 2019-12-04T17:32:52Z

Anyway with 2.16.3 version application not responding after calling this function OT.disconnectSession()

QuevedoIB · 2019-12-05T09:22:05Z

Same problem here:

React Native version: 0.59.5
opentok-react-native version: 0.11.2
OpenTok Android SDK version: 2.16.3

Freezes and crashes the app on unmounting the OTSession component whenever there's a subscriber to it.

Downgrading the OpenTok Android SDK version: 2.15.3 also causes this problem so the workaround isn't working for me.

Logcat when app crashes:

A/libc: FORTIFY: pthread_mutex_lock called on a destroyed mutex (0x77077a3e98)
A/libc: Fatal signal 6 (SIGABRT), code -6 (SI_TKILL) in tid 17015 (mqt_native_modu), pid 16970

With:

React Native version: 0.59.5
opentok-react-native version: 0.12.1
OpenTok Android SDK version: 2.16.3

Throws an error for OTSession connect expecting 3 arguments and instead receiving 2.

I really need to fix it so I can give the app to my client and publish it already, any help would be really appreciated.

podvipodvert · 2019-12-05T14:40:15Z

@enricop89 any updates?

ggoldens · 2019-12-06T14:42:44Z

@QuevedoIB that error is because you're using an old version of the opentok-react-native. The current one is 0.12.1. Can you please test updating the library?
Thanks

ggoldens · 2019-12-06T14:47:23Z

Can you please test the branch 0.12.2? If you see it working as expected I'll push it ASAP.

andriinegustorov · 2019-12-06T14:49:35Z

current version 0.12.1 if you released 12.2 so you need to update master branch!

ggoldens · 2019-12-06T16:13:59Z

Now it's released. Please test it again and let us know. Thanks.

podvipodvert · 2019-12-09T11:14:49Z

not app responding after disconnectSession() but now this error appears:

OTSessionManager.disconnectSession was called with 1 arguments but expects 2 arguments. If you haven't changed this method yourself, this usually means that your versions of the native code and JavaScript code are out of sync. Updating both should make this error go away.

ggoldens · 2019-12-09T15:51:01Z

Please try to reinstall the library (removing node_modules and then a npm install)
Also, can you try to reproduce it in the basic sample app? https://github.com/opentok/opentok-react-native-samples

podvipodvert · 2019-12-10T15:24:14Z

The same issue in the basic sample app

flobady · 2019-12-10T16:17:32Z

Hello,

I have the below crash when unmounting the OpenTok component.
"opentok-react-native": "0.12.2"
"react": "16.9.0"
"react-native": "0.61.2"

Can you check help?

QuevedoIB · 2019-12-12T09:55:22Z

@ggoldens

React Native version: 0.59.5
opentok-react-native version: 0.12.2
OpenTok Android SDK version: 2.16.3

On unmounting session throws a Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x30342d6363633c

The tombstone in android logcat is:

I've been struggling for days, any help would be appreciated!

kaanduraa · 2019-12-13T14:31:49Z

any improvements on this ?

andriinegustorov · 2019-12-16T11:03:29Z

@ggoldens Any updates?

ggoldens · 2019-12-27T17:55:42Z

We're not able to reproduce it. If you are able to reproduce it on the basic sample app, could you please share your App.js file, and provide more info about the device you're testing?
thanks!

enricop89 · 2020-03-26T15:14:33Z

Hey guys, can you please let us know if you are able to reproduce it?

HarshitPadalia · 2020-07-20T05:17:14Z

I am facing same issue

HarshitPadalia · 2020-07-22T06:39:55Z

any updated on #84?

TccTeam · 2020-07-22T07:19:16Z

my problem was that I used disconnectSession without arguments
OT.disconnectSession(1);

this work for me >>>>
OT.disconnectSession(this.props.sessionId, () =>{});

abdulajet · 2021-05-17T16:29:28Z

Thanks for the issue, can you check out the latest version of the library, and if your issue has not been resolved please reopen/create a new issue.

douglashsilva mentioned this issue Dec 2, 2019

Update to 2.16.2 #369

Closed

2 tasks

QuevedoIB mentioned this issue Dec 5, 2019

Android crash: Exception in native call from JS #357

Closed

abdulajet closed this as completed May 17, 2021

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App not responding or crashing after unmounting OTSession + OTSubscriber #366

App not responding or crashing after unmounting OTSession + OTSubscriber #366

ngolapnguyen commented Nov 8, 2019 •

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ggoldens commented Nov 11, 2019

ngolapnguyen commented Nov 14, 2019 •

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RalucaIonela commented Nov 15, 2019 •

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podvipodvert commented Dec 4, 2019

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podvipodvert commented Dec 4, 2019

enricop89 commented Dec 4, 2019

podvipodvert commented Dec 4, 2019

podvipodvert commented Dec 4, 2019

QuevedoIB commented Dec 5, 2019

podvipodvert commented Dec 5, 2019

ggoldens commented Dec 6, 2019

ggoldens commented Dec 6, 2019

andriinegustorov commented Dec 6, 2019

ggoldens commented Dec 6, 2019

podvipodvert commented Dec 9, 2019

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podvipodvert commented Dec 10, 2019

flobady commented Dec 10, 2019 •

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QuevedoIB commented Dec 12, 2019

kaanduraa commented Dec 13, 2019

andriinegustorov commented Dec 16, 2019

ggoldens commented Dec 27, 2019

enricop89 commented Mar 26, 2020

HarshitPadalia commented Jul 20, 2020

HarshitPadalia commented Jul 22, 2020

TccTeam commented Jul 22, 2020

abdulajet commented May 17, 2021

App not responding or crashing after unmounting OTSession + OTSubscriber #366

App not responding or crashing after unmounting OTSession + OTSubscriber #366

Comments

ngolapnguyen commented Nov 8, 2019 • edited Loading

Bug Report

ggoldens commented Nov 11, 2019

ngolapnguyen commented Nov 14, 2019 • edited Loading

RalucaIonela commented Nov 15, 2019 • edited Loading

podvipodvert commented Dec 4, 2019

enricop89 commented Dec 4, 2019

podvipodvert commented Dec 4, 2019 • edited Loading

podvipodvert commented Dec 4, 2019

enricop89 commented Dec 4, 2019

podvipodvert commented Dec 4, 2019

podvipodvert commented Dec 4, 2019

QuevedoIB commented Dec 5, 2019

podvipodvert commented Dec 5, 2019

ggoldens commented Dec 6, 2019

ggoldens commented Dec 6, 2019

andriinegustorov commented Dec 6, 2019

ggoldens commented Dec 6, 2019

podvipodvert commented Dec 9, 2019

ggoldens commented Dec 9, 2019

podvipodvert commented Dec 10, 2019

flobady commented Dec 10, 2019 • edited Loading

QuevedoIB commented Dec 12, 2019

kaanduraa commented Dec 13, 2019

andriinegustorov commented Dec 16, 2019

ggoldens commented Dec 27, 2019

enricop89 commented Mar 26, 2020

HarshitPadalia commented Jul 20, 2020

HarshitPadalia commented Jul 22, 2020

TccTeam commented Jul 22, 2020

abdulajet commented May 17, 2021

ngolapnguyen commented Nov 8, 2019 •

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ngolapnguyen commented Nov 14, 2019 •

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RalucaIonela commented Nov 15, 2019 •

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