From 77ed74ba36421be6436fcf9aeddd089493398976 Mon Sep 17 00:00:00 2001 From: azharone <117137418+azharone@users.noreply.github.com> Date: Mon, 19 Aug 2024 12:35:09 -0700 Subject: [PATCH 1/7] Release note for protecting the directory size overload --- .../2024-08-19-FS-directory-changes.md | 14 ++++++++++++++ 1 file changed, 14 insertions(+) create mode 100644 source/releasenotes/2024-08-19-FS-directory-changes.md diff --git a/source/releasenotes/2024-08-19-FS-directory-changes.md b/source/releasenotes/2024-08-19-FS-directory-changes.md new file mode 100644 index 0000000000..320ee72e47 --- /dev/null +++ b/source/releasenotes/2024-08-19-FS-directory-changes.md @@ -0,0 +1,14 @@ +--- +title: "Preventing Filesystem Overload to Ensure Site Stability" +published_date: "2024-09-19" +--- + +When excessive files are written into a directory due to an owner or developer error, the site may eventually lose access to the filesystem, resulting in a critical failure. Recovery from this issue is complex and often requires manual intervention from the Pantheon Support team. The recovery process can be time-consuming, sometimes taking hours or even days, and full restoration is not always guaranteed. +However, this situation is entirely preventable. By allowing the system to automatically reject file writes (beyond the 100k limit) that could push the filesystem beyond its capacity, catastrophic failures can be avoided, ensuring the site remains online and operational +Currently, Pantheon does give multiple alerts to our customers when the directory size reaches different tolerance levels. Here is the recommendation captured in the [Pantheon docs](https://docs.pantheon.io/guides/filesystem/large-files#highly-populated-directories). + +Upcoming changes: + +**Before:** Users could continue writing files to a directory indefinitely, although exceeding 100k files in a single directory would reduce performance and put the site at risk of complete & irreparable volume corruption. + +**After:** Sites are permitted to store up to 100k files per directory. When a directory reaches 50k files due to export or backup activities, a warning will be displayed on the dashboard and an email notification will be sent to the site owner (limited to one per seven days). The warning system functionality remains unchanged. If the file count in a directory exceeds 100k substantially, additional writes will be blocked to avoid system instability. From b4394e97eac7fda47fffacd8e7a771c83312ec75 Mon Sep 17 00:00:00 2001 From: azharone <117137418+azharone@users.noreply.github.com> Date: Mon, 19 Aug 2024 13:34:17 -0700 Subject: [PATCH 2/7] Added a brief intro and screenshot --- source/releasenotes/2024-08-19-FS-directory-changes.md | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/source/releasenotes/2024-08-19-FS-directory-changes.md b/source/releasenotes/2024-08-19-FS-directory-changes.md index 320ee72e47..79357805de 100644 --- a/source/releasenotes/2024-08-19-FS-directory-changes.md +++ b/source/releasenotes/2024-08-19-FS-directory-changes.md @@ -2,8 +2,12 @@ title: "Preventing Filesystem Overload to Ensure Site Stability" published_date: "2024-09-19" --- +Starting 19th September 2024 the Pantheon Platform will automatically reject file writes (beyond the 100k limit) that could push the filesystem beyond its capacity, catastrophic failures can be avoided, ensuring the site remains online and operational.Screenshot 2024-08-19 at 3 32 29 PM + + When excessive files are written into a directory due to an owner or developer error, the site may eventually lose access to the filesystem, resulting in a critical failure. Recovery from this issue is complex and often requires manual intervention from the Pantheon Support team. The recovery process can be time-consuming, sometimes taking hours or even days, and full restoration is not always guaranteed. + However, this situation is entirely preventable. By allowing the system to automatically reject file writes (beyond the 100k limit) that could push the filesystem beyond its capacity, catastrophic failures can be avoided, ensuring the site remains online and operational Currently, Pantheon does give multiple alerts to our customers when the directory size reaches different tolerance levels. Here is the recommendation captured in the [Pantheon docs](https://docs.pantheon.io/guides/filesystem/large-files#highly-populated-directories). From a4a535eb188fd934b317607e87fca0d5cfd94b9d Mon Sep 17 00:00:00 2001 From: Ingrid <148255657+IngridKwok@users.noreply.github.com> Date: Mon, 19 Aug 2024 15:04:03 -0700 Subject: [PATCH 3/7] Update 2024-08-19-FS-directory-changes.md --- .../2024-08-19-FS-directory-changes.md | 18 ++++++++++-------- 1 file changed, 10 insertions(+), 8 deletions(-) diff --git a/source/releasenotes/2024-08-19-FS-directory-changes.md b/source/releasenotes/2024-08-19-FS-directory-changes.md index 79357805de..2f5d640dc8 100644 --- a/source/releasenotes/2024-08-19-FS-directory-changes.md +++ b/source/releasenotes/2024-08-19-FS-directory-changes.md @@ -1,18 +1,20 @@ --- -title: "Preventing Filesystem Overload to Ensure Site Stability" +title: "Preventing filesystem overload to ensure site stability" published_date: "2024-09-19" --- -Starting 19th September 2024 the Pantheon Platform will automatically reject file writes (beyond the 100k limit) that could push the filesystem beyond its capacity, catastrophic failures can be avoided, ensuring the site remains online and operational.Screenshot 2024-08-19 at 3 32 29 PM +Starting September 19, 2024, the Pantheon platform will automatically reject file writes (beyond the 100k limit) that could push the filesystem beyond its capacity. This precaution helps avoid catastrophic failures, ensuring the site remains online and operational. +Screenshot 2024-08-19 at 3 32 29 PM -When excessive files are written into a directory due to an owner or developer error, the site may eventually lose access to the filesystem, resulting in a critical failure. Recovery from this issue is complex and often requires manual intervention from the Pantheon Support team. The recovery process can be time-consuming, sometimes taking hours or even days, and full restoration is not always guaranteed. +When excessive files are written into a directory due to an owner or developer error, the site may lose access to the filesystem, resulting in a critical failure. Recovery from this issue is complex and often requires manual intervention from the Pantheon Support team. The recovery process can be time-consuming, sometimes taking hours or even days, and full restoration is not always guaranteed. -However, this situation is entirely preventable. By allowing the system to automatically reject file writes (beyond the 100k limit) that could push the filesystem beyond its capacity, catastrophic failures can be avoided, ensuring the site remains online and operational -Currently, Pantheon does give multiple alerts to our customers when the directory size reaches different tolerance levels. Here is the recommendation captured in the [Pantheon docs](https://docs.pantheon.io/guides/filesystem/large-files#highly-populated-directories). +However, this situation is entirely preventable. By automatically rejecting file writes that exceed the 100k limit, the system prevents catastrophic failures and keeps the site stable. -Upcoming changes: +Currently, Pantheon provides multiple alerts to customers when the directory size reaches various tolerance levels. You can find our recommendations in the [Pantheon docs](https://docs.pantheon.io/guides/filesystem/large-files#highly-populated-directories). -**Before:** Users could continue writing files to a directory indefinitely, although exceeding 100k files in a single directory would reduce performance and put the site at risk of complete & irreparable volume corruption. +**Upcoming changes** -**After:** Sites are permitted to store up to 100k files per directory. When a directory reaches 50k files due to export or backup activities, a warning will be displayed on the dashboard and an email notification will be sent to the site owner (limited to one per seven days). The warning system functionality remains unchanged. If the file count in a directory exceeds 100k substantially, additional writes will be blocked to avoid system instability. +**Before:** Users could continue writing files to a directory indefinitely, though exceeding 100k files in a single directory would reduce performance and put the site at risk of complete and irreparable volume corruption. + +**After:** Sites are permitted to store up to 100k files per directory. When a directory reaches 50k files due to export or backup activities, a warning will be displayed on the dashboard, and an email notification will be sent to the site owner (limited to one per seven days). The warning system functionality remains unchanged. If the file count in a directory exceeds 100k substantially, additional writes will be blocked to maintain system stability. From b0ea62905113109fb3aea9e0d75acc688d085c85 Mon Sep 17 00:00:00 2001 From: azharone <117137418+azharone@users.noreply.github.com> Date: Wed, 21 Aug 2024 08:13:51 -0700 Subject: [PATCH 4/7] Update source/releasenotes/2024-08-19-FS-directory-changes.md Co-authored-by: Scott Buscemi --- source/releasenotes/2024-08-19-FS-directory-changes.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/source/releasenotes/2024-08-19-FS-directory-changes.md b/source/releasenotes/2024-08-19-FS-directory-changes.md index 2f5d640dc8..1488474fcd 100644 --- a/source/releasenotes/2024-08-19-FS-directory-changes.md +++ b/source/releasenotes/2024-08-19-FS-directory-changes.md @@ -2,7 +2,7 @@ title: "Preventing filesystem overload to ensure site stability" published_date: "2024-09-19" --- -Starting September 19, 2024, the Pantheon platform will automatically reject file writes (beyond the 100k limit) that could push the filesystem beyond its capacity. This precaution helps avoid catastrophic failures, ensuring the site remains online and operational. +Writing more than 100,000 files to the same directory can push the Pantheon filesystem beyond its intended design. Starting September 19, 2024, our platform will automatically reject file writes if the directory is at capacity. This precaution helps avoid catastrophic failures to ensure the site remains online and operational. Screenshot 2024-08-19 at 3 32 29 PM From b92bc6533438e1d7965f90a48c9bdbdac35d8fce Mon Sep 17 00:00:00 2001 From: azharone <117137418+azharone@users.noreply.github.com> Date: Wed, 21 Aug 2024 08:17:17 -0700 Subject: [PATCH 5/7] Update 2024-08-19-FS-directory-changes.md --- source/releasenotes/2024-08-19-FS-directory-changes.md | 7 +++---- 1 file changed, 3 insertions(+), 4 deletions(-) diff --git a/source/releasenotes/2024-08-19-FS-directory-changes.md b/source/releasenotes/2024-08-19-FS-directory-changes.md index 1488474fcd..23e000b18c 100644 --- a/source/releasenotes/2024-08-19-FS-directory-changes.md +++ b/source/releasenotes/2024-08-19-FS-directory-changes.md @@ -1,12 +1,11 @@ --- title: "Preventing filesystem overload to ensure site stability" -published_date: "2024-09-19" +published_date: "2024-08-21" --- -Writing more than 100,000 files to the same directory can push the Pantheon filesystem beyond its intended design. Starting September 19, 2024, our platform will automatically reject file writes if the directory is at capacity. This precaution helps avoid catastrophic failures to ensure the site remains online and operational. +Writing more than 100,000 files in the same directory can push the Pantheon filesystem beyond its intended design. Starting September 21, 2024, our platform will automatically reject file writes if the directory is at capacity. This precaution helps avoid catastrophic failures to ensure the site remains online and operational. Screenshot 2024-08-19 at 3 32 29 PM - When excessive files are written into a directory due to an owner or developer error, the site may lose access to the filesystem, resulting in a critical failure. Recovery from this issue is complex and often requires manual intervention from the Pantheon Support team. The recovery process can be time-consuming, sometimes taking hours or even days, and full restoration is not always guaranteed. However, this situation is entirely preventable. By automatically rejecting file writes that exceed the 100k limit, the system prevents catastrophic failures and keeps the site stable. @@ -17,4 +16,4 @@ Currently, Pantheon provides multiple alerts to customers when the directory siz **Before:** Users could continue writing files to a directory indefinitely, though exceeding 100k files in a single directory would reduce performance and put the site at risk of complete and irreparable volume corruption. -**After:** Sites are permitted to store up to 100k files per directory. When a directory reaches 50k files due to export or backup activities, a warning will be displayed on the dashboard, and an email notification will be sent to the site owner (limited to one per seven days). The warning system functionality remains unchanged. If the file count in a directory exceeds 100k substantially, additional writes will be blocked to maintain system stability. +**After:** Sites are permitted to store up to 100,000 files per directory. When a directory reaches 50000 files due to export or backup activities, a warning will be displayed on the dashboard, and an email notification will be sent to the site owner (limited to one per seven days). The warning system functionality remains unchanged. If the file count in a directory exceeds 100,000 files substantially, additional writes will be blocked to maintain system stability. From f7386c1778910f9f1c8170edc35d14b53789d125 Mon Sep 17 00:00:00 2001 From: azharone <117137418+azharone@users.noreply.github.com> Date: Wed, 21 Aug 2024 08:47:45 -0700 Subject: [PATCH 6/7] Update 2024-08-19-FS-directory-changes.md --- source/releasenotes/2024-08-19-FS-directory-changes.md | 2 -- 1 file changed, 2 deletions(-) diff --git a/source/releasenotes/2024-08-19-FS-directory-changes.md b/source/releasenotes/2024-08-19-FS-directory-changes.md index 23e000b18c..e8e90893fd 100644 --- a/source/releasenotes/2024-08-19-FS-directory-changes.md +++ b/source/releasenotes/2024-08-19-FS-directory-changes.md @@ -4,8 +4,6 @@ published_date: "2024-08-21" --- Writing more than 100,000 files in the same directory can push the Pantheon filesystem beyond its intended design. Starting September 21, 2024, our platform will automatically reject file writes if the directory is at capacity. This precaution helps avoid catastrophic failures to ensure the site remains online and operational. -Screenshot 2024-08-19 at 3 32 29 PM - When excessive files are written into a directory due to an owner or developer error, the site may lose access to the filesystem, resulting in a critical failure. Recovery from this issue is complex and often requires manual intervention from the Pantheon Support team. The recovery process can be time-consuming, sometimes taking hours or even days, and full restoration is not always guaranteed. However, this situation is entirely preventable. By automatically rejecting file writes that exceed the 100k limit, the system prevents catastrophic failures and keeps the site stable. From c6f1899f824e5832e70a96ec4cfad2768adee1e6 Mon Sep 17 00:00:00 2001 From: Rachel Whitton Date: Wed, 21 Aug 2024 11:16:34 -0500 Subject: [PATCH 7/7] Copy edits --- .../2024-08-19-FS-directory-changes.md | 17 ----------------- .../2024-08-19-prevent-filesystem-overload.md | 19 +++++++++++++++++++ 2 files changed, 19 insertions(+), 17 deletions(-) delete mode 100644 source/releasenotes/2024-08-19-FS-directory-changes.md create mode 100644 source/releasenotes/2024-08-19-prevent-filesystem-overload.md diff --git a/source/releasenotes/2024-08-19-FS-directory-changes.md b/source/releasenotes/2024-08-19-FS-directory-changes.md deleted file mode 100644 index e8e90893fd..0000000000 --- a/source/releasenotes/2024-08-19-FS-directory-changes.md +++ /dev/null @@ -1,17 +0,0 @@ ---- -title: "Preventing filesystem overload to ensure site stability" -published_date: "2024-08-21" ---- -Writing more than 100,000 files in the same directory can push the Pantheon filesystem beyond its intended design. Starting September 21, 2024, our platform will automatically reject file writes if the directory is at capacity. This precaution helps avoid catastrophic failures to ensure the site remains online and operational. - -When excessive files are written into a directory due to an owner or developer error, the site may lose access to the filesystem, resulting in a critical failure. Recovery from this issue is complex and often requires manual intervention from the Pantheon Support team. The recovery process can be time-consuming, sometimes taking hours or even days, and full restoration is not always guaranteed. - -However, this situation is entirely preventable. By automatically rejecting file writes that exceed the 100k limit, the system prevents catastrophic failures and keeps the site stable. - -Currently, Pantheon provides multiple alerts to customers when the directory size reaches various tolerance levels. You can find our recommendations in the [Pantheon docs](https://docs.pantheon.io/guides/filesystem/large-files#highly-populated-directories). - -**Upcoming changes** - -**Before:** Users could continue writing files to a directory indefinitely, though exceeding 100k files in a single directory would reduce performance and put the site at risk of complete and irreparable volume corruption. - -**After:** Sites are permitted to store up to 100,000 files per directory. When a directory reaches 50000 files due to export or backup activities, a warning will be displayed on the dashboard, and an email notification will be sent to the site owner (limited to one per seven days). The warning system functionality remains unchanged. If the file count in a directory exceeds 100,000 files substantially, additional writes will be blocked to maintain system stability. diff --git a/source/releasenotes/2024-08-19-prevent-filesystem-overload.md b/source/releasenotes/2024-08-19-prevent-filesystem-overload.md new file mode 100644 index 0000000000..9d22298fa5 --- /dev/null +++ b/source/releasenotes/2024-08-19-prevent-filesystem-overload.md @@ -0,0 +1,19 @@ +--- +title: "Preventing filesystem overload to ensure site stability" +published_date: "2024-08-21" +--- +Writing more than 100,000 files in the same directory can push the Pantheon filesystem beyond its intended design. Starting **September 21, 2024**, our platform will automatically reject file writes if the directory is at capacity. This precaution helps avoid catastrophic failures to ensure the site remains online and operational. + +When excessive files are written into a directory due to an owner or developer error, the site may lose access to the filesystem, resulting in a critical failure. Recovery from this issue is complex and often requires manual intervention from the Pantheon Support team. The recovery process can be time-consuming, sometimes taking hours or even days, and full restoration is not always guaranteed. + +However, this situation is entirely preventable. By automatically rejecting file writes that exceed the 100,000 limit, the system prevents catastrophic failures and keeps the site stable. + +Currently, Pantheon provides multiple alerts to customers when the directory size reaches various tolerance levels. Learn more about these alerts and how to optimize in our [documentation for highly populated directories](/guides/filesystem/large-files#highly-populated-directories). + +## Upcoming changes + +**Before:** Users could continue writing files to a directory indefinitely, though exceeding 100,000 files limit in a single directory would reduce performance and put the site at risk of complete and irreparable volume corruption. + +**After:** If the file count in a directory exceeds 100,000 files substantially, additional writes will be blocked to maintain system stability. + +**Unchanged**: When a directory reaches 50,000 files due to export or backup activities, a warning will be displayed on the dashboard, and an email notification will be sent to the site owner (limited to one per seven days). The warning system functionality remains unchanged.