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I hope you’re doing well. I’m writing to request help recovering my PyPI account because my device that provided 2FA codes was stolen. I can no longer generate the required verification codes to access my account.
Could you please assist me with the necessary steps to securely reset my 2FA setup or regain account access? I’m committed to following the Python community values and appreciate your guidance in resolving this matter.
Thank you for your time and understanding. If you need any additional information from me, please let me know.
Sincerely,
Maurizio Pilia
Recovery Codes
I never generated or have lost access to the recovery codes for my account
Code of Conduct
I agree to follow the PSF Code of Conduct
Acknowledgement
I understand that it may take a significant amount of time to process my account recovery request.
The text was updated successfully, but these errors were encountered:
I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!
Thanks for completing the verification process. The verification was successful! Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.
PyPI Username
mpilia
Reason for request
Hello PyPI Support,
I hope you’re doing well. I’m writing to request help recovering my PyPI account because my device that provided 2FA codes was stolen. I can no longer generate the required verification codes to access my account.
Could you please assist me with the necessary steps to securely reset my 2FA setup or regain account access? I’m committed to following the Python community values and appreciate your guidance in resolving this matter.
Thank you for your time and understanding. If you need any additional information from me, please let me know.
Sincerely,
Maurizio Pilia
Recovery Codes
Code of Conduct
Acknowledgement
The text was updated successfully, but these errors were encountered: