Unclosed root tag error

[ciesinsn]

I have not spent much time trying to debug your code to find where the issue is, but, when I try and run it I get the following error. Trying to run it against a 12.5 cluster.

Fri Nov 20 2020 21:48:16 GMT-0600 (CST) Getting Phones from AXL
Fri Nov 20 2020 21:48:16 GMT-0600 (CST) Found [4070] Phones from AXL
Fri Nov 20 2020 21:48:16 GMT-0600 (CST) Getting ip/registration from RisPort
Fri Nov 20 2020 21:48:16 GMT-0600 (CST) getAllDevices blocks:5
.Error: Error Error: Unclosed root tag
Line: 0
Column: 1302411
Char:

[saschamonteiro]

Hi, I added some console.log maybe there are special characters that are not being dealt with correctly,
can you update (git pull) and try again?

[ciesinsn]

I was about to write you that I was digging in more to the issue. The problem is when running, my guess because of the number of devices returned, in risport.js the stepsize of 1000 (stepSize: 1000) seems to cause the issue where the XML is getting cut off in the returned data. I changed stepsize to 100 and it ran through that part without a error. I tried a stepsize of 250 and it error'ed again.

I got then to another issue in the phone.js script with the function getPhoneSerial. Some devices may have a registration IP in CUCM but the URL for getting the serial via XML is invalid and returns an error. This would kill the script. As a quick workaround I added a try/catch in this block.

        try {
                var r = result["DeviceInformation"];
         if (typeof r["serialNumber"] !== 'undefined'){
                phone.serial = r["serialNumber"][0];
          } else if (typeof r["SerialNumber"] !== 'undefined'){
                phone.serial = r["SerialNumber"][0];
          }
          if (typeof r["modelNumber"] !== 'undefined'){
                phone.model = r["modelNumber"][0];
          } else if (typeof r["ModelNumber"] !== 'undefined'){
                phone.model = r["ModelNumber"][0];
          }
          resolve(phone);
}
catch (err) {
        phone.model = 'Unknown';
        phone.serial = 'Unknown';
        resolve(phone);
        }});

[saschamonteiro]

thanks, I had no issues with a customer that had about 20,000 devices and a stepsize of 1000, good to know that it's not always successful