From d6aaef72637dfe4262d79e93fad0cf435fc69db6 Mon Sep 17 00:00:00 2001 From: Daniel Kiss Date: Thu, 14 Dec 2023 14:02:50 -0800 Subject: [PATCH] add needed doc --- .../Solution-Manager/Managing-Self-Service.md | 38 +++++++++++++++++++ 1 file changed, 38 insertions(+) diff --git a/versioned_docs/version-21.0/Files/UI/Solution-Manager/Managing-Self-Service.md b/versioned_docs/version-21.0/Files/UI/Solution-Manager/Managing-Self-Service.md index e69de29b..175bf5bd 100644 --- a/versioned_docs/version-21.0/Files/UI/Solution-Manager/Managing-Self-Service.md +++ b/versioned_docs/version-21.0/Files/UI/Solution-Manager/Managing-Self-Service.md @@ -0,0 +1,38 @@ +# Managing Self Service + +SMA Technologies' flagship product, OpCon, is a comprehensive cross-platform workload automation solution. Self Service +is a licensed module for OpCon in SMA Technologies' next-generation web interface. It +is an innovative solution that empowers front-office staff to trigger +OpCon workflows without having to engage the IT department. + +## License File Request and Storing + +If you have purchased the Self Service solution, you will need a license to see and access it in this version of Solution +Manager. To request and save the license file, follow these next +procedures. + +To request the license file: + +1. Launch Enterprise Manager. +2. Use menu path: **Help \> About OpCon EnterpriseManager**. +3. Click the **License Information** tab. +4. Select the **System ID** \[e.g., (OpconServer_6410)\] at the end of the first line. +5. Right-click and select **Copy**. +6. Send an email to to request an updated + license file for OpCon that includes support for "SMA Self Service" + and paste the System ID into the email request. You should receive + the license within an hour during regular business hours. +7. Click **OK** to close the **About** dialog. + +After SMA Technologies responds to the license request, follow this next procedure to save the license file to the SAM +directory. + +To save the license file: + +1. Save the file to the **\\OpConxps\\SAM\\** folder on your OpCon server when you + receive your license file from SMA Technologies. SAM will automatically pick up + this new file within 6 hours. +2. _(Optional)_ Stop and restart the **SMA OpCon + Service Manager** in your **Windows Services** tool to pick up the + file immediately.