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Third Party Services Used by Tito

Day-to-day, Tito uses the following services that personal data may end up being stored on:

Primary Third-Party Sub-processors

Amazon Web Services

https://aws.amazon.com One Burlington Plaza, Burlington Road, Dublin 4

Application servers, file storage, datastores, email services, application provisioning services.

Intercom

https://www.intercom.com 3rd Floor, Stephens Ct., 18-21 St. Stephen’s Green, Dublin 2

Customer Relationship Management, Messaging, Tech Support

Intercom facilitates a better communication cycle between users and Tito, and allows us to figure out who is using our app and whether they are getting maximum value.

Stripe

https://www.stripe.com 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210

We use Stripe for billing. Stripe stores customer information, names, emails and details of fees on any payments processed by Stripe, as well as individual order details such as references and ticket types.

Other Services below may store some personal information

PayPal

https://paypal.com Ballycoolin Business Park, Ballycoolin Rd, Blanchardstown, Dublin 15

If you as a Team Tito customer use PayPal to accept payments, PayPal will store email and order details for your customers ordesr.

If you use PayPal to pay for Team Tito services, PayPal will store your email address and order details.

Google

https://www.google.com Google, Google Building Gordon House, Barrow St, Dublin 4

We use GSuite for creating documents and spreadsheets. We use Google Forms for gathering customer data, and it will be held by Google in those circumstances.

Slack

https://slack.com One Park Place, 4th floor, Hatch Street Upper, Saint Kevin's, Dublin 2

We use Slack for Team Chat and file sharing. Some customer information may be held in Slack if it pertains to support or analytics.

Salesforce

https://salesforce.com 60 R801, North Dock, Dublin

We use Heroku to host certain services. If customer data is collected or passed along to those services (for instance our Salesforce Integration), then it would be going through a system managed by Salesforce.

Xero

https://xero.com Level 3, 260 Burwood Road, Hawthorn, Melbourne VIC 3122

We use Xero for invoicing, so if we send an invoice, Xero would hold names, email addresses and order details.

Dropbox

https://dropbox.com One Park Place, 5th floor, Hatch Street Upper, Saint Kevin's, Dublin 2

We use Dropbox for company file sharing, so any files that contain customer information would sit on servers managed by Dropbox.