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[BUG] Incorrect UI behavior in various parts of the site during user tests #703

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wrenaria opened this issue Jan 17, 2025 · 1 comment · Fixed by #707
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[BUG] Incorrect UI behavior in various parts of the site during user tests #703

wrenaria opened this issue Jan 17, 2025 · 1 comment · Fixed by #707
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@qjhart @UcDust
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@wrenaria
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wrenaria commented Jan 17, 2025 •
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Aggie Experts has been showing inaccurate UI during multiple user tests this week.

Issues include:

  • "Expert" name filter button sticking in search when it shouldn't be (like when navigating from "grants" back to "all results"), which is making the results very confusing to users
  • Sometimes showing inaccurate numbers in search
  • 404 when viewing certain pages, like viewing all works in a user profile (a hard refresh fixed this)

I am unable to replicate any of these things on my own machine (tried various browsers and devices), leading me to believe that maybe it is a site caching issue?

This is creating an unacceptable user experience, so we need a way to ensure the user is always seeing the latest version when they go to Aggie Experts without needing to do a hard refresh (something most people don't know how to do).
@wrenaria wrenaria added the bug Something isn't working label Jan 17, 2025
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With permission from our test participant, I recorded some of the undesirable behavior we have been experiencing on Aggie Experts search. These types of problems happened in all 3 of our user tests over the past week.

video1663466122.mp4

UcDust added a commit that referenced this issue Jan 27, 2025
@UcDust
search page / filter ui behavior issues #703
ae31f89
@UcDust UcDust linked a pull request Jan 27, 2025 that will close this issue
[BUG/FEAT] updates from user testing feedback #707
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qjhart pushed a commit that referenced this issue Jan 27, 2025
@UcDust
[BUG/FEAT] updates from user testing feedback (#707)
92e13fb 
* clear homepage search term and header search term after searching #704

* redirect user home when an empty search term is set on search page #704

* add grant type to grants in search results and browse pages #705

* dedupe emails under user roles #706

* clear search term in header search form #704

* grant pi label on browse/search results #705

* open-to label fix on mobile, mobile style updates for expert/grant pages to make sure watercolor image covers the heading section #709

* search page / filter ui behavior issues #703
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[BUG/FEAT] updates from user testing feedback ucd-library/aggie-experts
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@qjhart @wrenaria @UcDust