diff --git a/components/apimgt/org.wso2.carbon.apimgt.gateway/src/main/java/org/wso2/carbon/apimgt/gateway/handlers/analytics/SynapseAnalyticsDataProvider.java b/components/apimgt/org.wso2.carbon.apimgt.gateway/src/main/java/org/wso2/carbon/apimgt/gateway/handlers/analytics/SynapseAnalyticsDataProvider.java
index 92539b3715d7..1884e7c2b2ad 100644
--- a/components/apimgt/org.wso2.carbon.apimgt.gateway/src/main/java/org/wso2/carbon/apimgt/gateway/handlers/analytics/SynapseAnalyticsDataProvider.java
+++ b/components/apimgt/org.wso2.carbon.apimgt.gateway/src/main/java/org/wso2/carbon/apimgt/gateway/handlers/analytics/SynapseAnalyticsDataProvider.java
@@ -22,6 +22,7 @@
 import org.apache.commons.logging.Log;
 import org.apache.commons.logging.LogFactory;
 import org.apache.http.HttpHeaders;
+import org.apache.http.HttpStatus;
 import org.apache.synapse.MessageContext;
 import org.apache.synapse.SynapseConstants;
 import org.apache.synapse.commons.CorrelationConstants;
@@ -204,6 +205,9 @@ public Target getTarget() {
         Target target = new Target();
 
         String endpointAddress = (String) messageContext.getProperty(APIMgtGatewayConstants.SYNAPSE_ENDPOINT_ADDRESS);
+        if (endpointAddress == null) {
+            endpointAddress = APIMgtGatewayConstants.DUMMY_ENDPOINT_ADDRESS;
+        }
         int targetResponseCode = getTargetResponseCode();
         target.setResponseCacheHit(isCacheHit());
         target.setDestination(endpointAddress);
@@ -268,6 +272,9 @@ public int getProxyResponseCode() {
 
         Object clientResponseCodeObj = ((Axis2MessageContext) messageContext).getAxis2MessageContext()
                 .getProperty(SynapseConstants.HTTP_SC);
+        if (clientResponseCodeObj == null) {
+            return HttpStatus.SC_OK;
+        }
         int proxyResponseCode;
         if (clientResponseCodeObj instanceof Integer) {
             proxyResponseCode = (int) clientResponseCodeObj;
@@ -405,9 +412,15 @@ public long getBackendLatency() {
         if (isCacheHit()) {
             return 0L;
         }
-        long backendStartTime = (long) messageContext.getProperty(Constants.BACKEND_START_TIME_PROPERTY);
-        long backendEndTime = (long) messageContext.getProperty(Constants.BACKEND_END_TIME_PROPERTY);
-        return backendEndTime - backendStartTime;
+        Object backendStartTimeObj = messageContext.getProperty(Constants.BACKEND_START_TIME_PROPERTY);
+        long backendStartTime = backendStartTimeObj == null ? 0L : (long) backendStartTimeObj;
+        Object backendEndTimeObj = messageContext.getProperty(Constants.BACKEND_END_TIME_PROPERTY);
+        long backendEndTime = backendEndTimeObj == null ? 0L : (long) backendEndTimeObj;
+        if (backendStartTime == 0L || backendEndTime == 0L) {
+            return 0L;
+        } else {
+            return backendEndTime - backendStartTime;
+        }
     }
 
     public long getResponseLatency() {
@@ -422,8 +435,13 @@ public long getRequestMediationLatency() {
         if (isCacheHit()) {
             return System.currentTimeMillis() - requestInTime;
         }
-        long backendStartTime = (long) messageContext.getProperty(Constants.BACKEND_START_TIME_PROPERTY);
-        return backendStartTime - requestInTime;
+        Object backendStartTimeObj = messageContext.getProperty(Constants.BACKEND_START_TIME_PROPERTY);
+        long backendStartTime = backendStartTimeObj == null ? 0L : (long) backendStartTimeObj;
+        if (backendStartTime == 0L) {
+            return System.currentTimeMillis() - requestInTime;
+        } else {
+            return backendStartTime - requestInTime;
+        }
     }
 
     public long getResponseMediationLatency() {
@@ -431,8 +449,13 @@ public long getResponseMediationLatency() {
         if (isCacheHit()) {
             return 0;
         }
-        long backendEndTime = (long) messageContext.getProperty(Constants.BACKEND_END_TIME_PROPERTY);
-        return System.currentTimeMillis() - backendEndTime;
+        Object backendEndTimeObj = messageContext.getProperty(Constants.BACKEND_END_TIME_PROPERTY);
+        long backendEndTime = backendEndTimeObj == null ? 0L : (long) backendEndTimeObj;
+        if (backendEndTime == 0L) {
+            return 0L;
+        } else {
+            return System.currentTimeMillis() - backendEndTime;
+        }
     }
 
     public int getResponseSize() {
diff --git a/components/apimgt/org.wso2.carbon.apimgt.gateway/src/test/java/org/wso2/carbon/apimgt/gateway/handlers/analytics/SynapseAnalyticsDataProviderTestCase.java b/components/apimgt/org.wso2.carbon.apimgt.gateway/src/test/java/org/wso2/carbon/apimgt/gateway/handlers/analytics/SynapseAnalyticsDataProviderTestCase.java
new file mode 100644
index 000000000000..e88ecc986031
--- /dev/null
+++ b/components/apimgt/org.wso2.carbon.apimgt.gateway/src/test/java/org/wso2/carbon/apimgt/gateway/handlers/analytics/SynapseAnalyticsDataProviderTestCase.java
@@ -0,0 +1,52 @@
+
+/*
+ * Copyright (c) 2024, WSO2 LLC. (http://www.wso2.com).
+ *
+ * WSO2 LLC. licenses this file to you under the Apache License,
+ * Version 2.0 (the "License"); you may not use this file except
+ * in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ * http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing,
+ * software distributed under the License is distributed on an
+ * "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+ * KIND, either express or implied.  See the License for the
+ * specific language governing permissions and limitations
+ * under the License.
+ */
+
+package org.wso2.carbon.apimgt.gateway.handlers.analytics;
+
+import org.apache.synapse.MessageContext;
+import org.apache.synapse.SynapseConstants;
+import org.apache.synapse.core.axis2.Axis2MessageContext;
+import org.junit.Assert;
+import org.junit.Test;
+import org.mockito.Mockito;
+import org.wso2.carbon.apimgt.common.analytics.collectors.AnalyticsCustomDataProvider;
+import org.wso2.carbon.apimgt.gateway.APIMgtGatewayConstants;
+
+public class SynapseAnalyticsDataProviderTestCase {
+
+    @Test
+    public void testMetricsWhenMessageContextPropertiesAreNull() {
+        MessageContext messageContext = Mockito.mock(Axis2MessageContext.class);
+        org.apache.axis2.context.MessageContext axis2MsgCntxt =
+                Mockito.mock(org.apache.axis2.context.MessageContext.class);
+        Mockito.when(((Axis2MessageContext) messageContext).getAxis2MessageContext()).thenReturn(axis2MsgCntxt);
+        AnalyticsCustomDataProvider analyticsCustomDataProvider = Mockito.mock(AnalyticsCustomDataProvider.class);
+        SynapseAnalyticsDataProvider synapseAnalyticsDataProvider = new SynapseAnalyticsDataProvider(messageContext,
+                analyticsCustomDataProvider);
+        Mockito.when((messageContext.getProperty(APIMgtGatewayConstants.SYNAPSE_ENDPOINT_ADDRESS))).thenReturn(null);
+        Mockito.when((messageContext.getProperty(SynapseConstants.HTTP_SC))).thenReturn(null);
+        Mockito.when((messageContext.getProperty(Constants.BACKEND_START_TIME_PROPERTY))).thenReturn(null);
+        Mockito.when((messageContext.getProperty(Constants.BACKEND_END_TIME_PROPERTY))).thenReturn(null);
+        Assert.assertEquals(APIMgtGatewayConstants.DUMMY_ENDPOINT_ADDRESS,
+                synapseAnalyticsDataProvider.getTarget().getDestination());
+        Assert.assertEquals(200, synapseAnalyticsDataProvider.getProxyResponseCode());
+        Assert.assertEquals(0, synapseAnalyticsDataProvider.getBackendLatency());
+        Assert.assertEquals(0, synapseAnalyticsDataProvider.getResponseMediationLatency());
+    }
+}