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[BUG]: APK Installation Fails on Sony KD-50X80K Smart TV #4282

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MysteriousImmature opened this issue Jan 6, 2025 · 0 comments
Open
4 tasks done

[BUG]: APK Installation Fails on Sony KD-50X80K Smart TV #4282

MysteriousImmature opened this issue Jan 6, 2025 · 0 comments
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bug Something isn't working

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@MysteriousImmature
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Checklist

  • I made sure that there are no existing issues - open or closed - which I could contribute my information to.
  • I have read the FAQ and my problem isn't listed.
  • I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
  • This issue contains only one bug.

Affected version

25.24

Device Type

Smart TV/Box

Affected Android

Android TV 10

Steps to reproduce the bug

i cant write steps to reproduce it but it says app not installed or in compatiable version, i tried every available version in realease section and with link method.

Actual behavior

Device Information:
TV Model: Sony KD-50X80K
Operating System: Google TV (based on Android TV)
Processor Architecture: ARM64-v8a
Android Version: Android TV 10
Problem Description:
Attempts to install the SmartTube APK on the Sony KD-50X80K Smart TV result in the error message "App not installed." Despite trying multiple versions of the APK, the installation consistently fails.

Steps Taken to Resolve the Issue:
APK Versions Tested:

ARM64-v8a: Specifically targeted for the TV's architecture.
ARMv7: Attempted for compatibility but known to be for older 32-bit ARM architecture.
x86: Attempted, though incompatible with ARM architecture, just to rule out potential issues.
Installation Methods Used:

File Transfer via USB: The APK was transferred via USB and opened with a file manager on the TV.
Downloader App: Downloaded the APK directly from the internet using the Downloader app.
File Managers: Used apps like File Commander and X-plore File Manager to locate and initiate the APK installation.
Settings Adjustments:

Enabled Install Unknown Apps permission for the file manager and Downloader app.
Enabled Developer Options and ADB Debugging in the TV settings.
Temporarily disabled Google Play Protect to ensure it wasn’t blocking the installation.
System Checks:

Verified that there was sufficient storage available for the app.
Ensured that the APK file was downloaded fully and was not corrupted by comparing file sizes.
Advanced Installation Attempt:

Used ADB (Android Debug Bridge) over a network connection to push and install the APK from a connected computer.
Observations:
APK Compatibility: The ARM64-v8a version should be compatible with the TV's architecture but still fails to install.
Storage: No issues related to insufficient storage were observed.
Network: The TV is properly connected to the internet, allowing direct downloads and network-based ADB installations.
Security: Disabling Play Protect temporarily did not resolve the issue.
Expected Behavior:
The SmartTube APK should install without issues on the Sony KD-50X80K, as long as the correct version matching the TV’s architecture is used.

Actual Behavior:
The TV consistently displays the "App not installed" message, preventing the installation of SmartTube despite trying multiple versions and methods.

Attachments:
Screenshots of the error message.
Logs from the ADB installation attempt, if available.
Request for Assistance:
Clarification on Compatibility: Any additional insight on potential architecture or OS restrictions on the Sony KD-50X80K.
Possible Firmware Issues: Could the TV’s current firmware be preventing APK installations from external sources?
Installation Workarounds: Any specific steps or workarounds recommended for sideloading apps on this TV model.

Additional information

Device Information:
TV Model: Sony KD-50X80K
Operating System: Google TV (based on Android TV)
Processor Architecture: ARM64-v8a
Android Version: Typically Android TV 10

@MysteriousImmature MysteriousImmature added the bug Something isn't working label Jan 6, 2025
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