System Maintenance

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Ryan Wold edited this page Mar 23, 2021 · 7 revisions

Software is a garden, it needs tending.

The following ongoing maintenance responsibilities are inherited by the product team. Tasks are split out by how often the task recurs. Tasks should be assigned an owner.

Check Touchpoints System Status Dashboard, provided by Uptrends.

Weekly

Review New Relic statistics for errors and performance issues. Backlog findings.
Update Data Portfolio summary with key statistics

Monthly

Rolling 90 day window

De-activate users who haven't logged in within 3 months

Every 6 months

Rotate certs

Annually

Coordinate a review of all accounts with their respective agencies/departments

Ad-hoc

With each commit to main, document Release Notes
Respond to system issues/outages
De-activate users from Login.gov (Login.gov notifies Touchpoints via webhook)
De-activate users based on Separations Report from CISO