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fix #511
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Juke34 committed Jan 7, 2025
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# Troubleshooting


## Installation via conda - perl-clone missing

When installing AGAT via Conda you might encounter the following error message:

```
LibMambaUnsatisfiableError: Encountered problems while solving:
- nothing provides perl-clone needed by agat-1.4.2-pl5321hdfd78af_0
Could not solve for environment specs
The following package could not be installed
|- agat 1.4.2** is not installable because it requires
|- perl-clone, which does not exist (perhaps a missing channel).
```

This issue occurs when using a computer with an ARM64 processor architecture, such as an Apple computer with an M1, M2, M3, or similar processor.
The perl-clone package requires platform-specific (compiled) code, and a compatible compilation has not yet been produced for this Conda recipe.

Hopefully, this will become available in the future.
In the meantime, the alternatives are to use the AGAT container via [Docker](https://github.com/NBISweden/AGAT?tab=readme-ov-file#using-docker) or [Singularity](https://github.com/NBISweden/AGAT?tab=readme-ov-file#using-singularity).

## AGAT throws features out, because the feature type is not yet taken into account
Feature types (primary_tag) handled by AGAT are defined within `feature_levels.yaml` file. Most common features are already defined in this file. If you encounter GFF/GTF files with feature types not accepted, AGAT will inform you and throw the features out. To keep those feature you must inform AGAT how to handle them:
First access the feature_levels.yaml files by running:
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