[16.0][ADD] add rma_reason & sale_rma_reason

rma_reason/README.rst

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+==========
+Rma Reason
+==========
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:cbc6042f5078d432134c3bb0f3aa3ca2eaaca763041004ab982997f8f44b9a58
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Frma-lightgray.png?logo=github
+    :target: https://github.com/OCA/rma/tree/16.0/rma_reason
+    :alt: OCA/rma
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/rma-16-0/rma-16-0-rma_reason
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/rma&target_branch=16.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+Specifying the RMA reason when creating an RMA order is crucial for
+effective inventory management, quality control, and customer service.
+It helps categorize returned items accurately, identify recurring
+product issues, and improve overall product quality. This data enables
+customer service to address issues more effectively and enhances the
+customer experience.
+
+This addon allows RMA managers to pre-configure possible reasons users
+can specify when creating the RMA order.
+
+In a multi-company setup, each company can define its own reasons and
+choose to make the reason mandatory or optional.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Configuration
+=============
+
+To configure this module, you need to:
+
+-  Go to **Inventory > Settings > Settings** and select whether the
+   reason is mandatory or not.
+-  Go to **RMA > Settings > RMA Reasons** and create the RMA reasons for
+   your company.
+
+Usage
+=====
+
+When creating an RMA, select the reason for the return.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/rma/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/rma/issues/new?body=module:%20rma_reason%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Raumschmiede GmbH
+* BCIM
+* ACSONE SA/NV
+
+Contributors
+------------
+
+-  Jacques-Etienne Baudoux - BCIM [email protected]
+-  Souheil Bejaoui - ACSONE SA/NV [email protected]
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+.. |maintainer-sbejaoui| image:: https://github.com/sbejaoui.png?size=40px
+    :target: https://github.com/sbejaoui
+    :alt: sbejaoui
+
+Current `maintainer <https://odoo-community.org/page/maintainer-role>`__:
+
+|maintainer-sbejaoui| 
+
+This module is part of the `OCA/rma <https://github.com/OCA/rma/tree/16.0/rma_reason>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

rma_reason/__init__.py

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+from . import models
+from . import wizards

rma_reason/__manifest__.py

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+# Copyright 2024 Raumschmiede GmbH
+# Copyright 2024 BCIM
+# Copyright 2024 ACSONE SA/NV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+{
+    "name": "Rma Reason",
+    "version": "16.0.1.0.0",
+    "license": "AGPL-3",
+    "author": "Raumschmiede GmbH,BCIM,ACSONE SA/NV,Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/rma",
+    "depends": ["rma"],
+    "maintainers": ["sbejaoui"],
+    "data": [
+        "security/rma_reason.xml",
+        "views/rma.xml",
+        "views/rma_reason.xml",
+        "views/res_config_settings.xml",
+        "views/rma_portal_templates.xml",
+        "wizards/stock_return_picking.xml",
+    ],
+    "demo": [
+        "demo/rma_reason.xml",
+    ],
+}

rma_reason/demo/rma_reason.xml

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+<?xml version="1.0" encoding="utf-8" ?>
+<!-- Copyright 2024 Raumschmiede GmbH
+     Copyright 2024 BCIM
+     Copyright 2024 ACSONE SA/NV
+     License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). -->
+<odoo noupdate="1">
+
+    <record model="rma.reason" id="rma_reason_defective_product">
+        <field name="name">Defective Product</field>
+        <field
+            name="description"
+        >The item is malfunctioning or has a defect that affects its intended use.</field>
+    </record>
+
+    <record model="rma.reason" id="rma_reason_wrong_item_shipped">
+        <field name="name">Wrong Item Shipped</field>
+        <field
+            name="description"
+        >The customer received a different product than what they ordered.</field>
+    </record>
+
+    <record model="rma.reason" id="rma_reason_damaged_in_transit">
+        <field name="name">Damaged in Transit</field>
+        <field
+            name="description"
+        >The product was damaged during shipping and is not in usable condition upon arrival.</field>
+    </record>
+
+    <record model="rma.reason" id="rma_reason_unwanted_changed_mind">
+        <field name="name">Unwanted/Changed Mind</field>
+        <field
+            name="description"
+        >The customer no longer wants the item or changed their mind after purchasing it.</field>
+    </record>
+
+    <record model="rma.reason" id="rma_reason_not_as_described">
+        <field name="name">Product Not as Described</field>
+        <field
+            name="description"
+        >The item does not match the description or specifications provided by the seller, leading to customer dissatisfaction.</field>
+    </record>
+
+</odoo>

rma_reason/models/__init__.py

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+from . import rma_reason
+from . import rma
+from . import res_company
+from . import res_config_settings

rma_reason/models/res_company.py

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+# Copyright 2024 Raumschmiede GmbH
+# Copyright 2024 BCIM
+# Copyright 2024 ACSONE SA/NV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+
+class ResCompany(models.Model):
+
+    _inherit = "res.company"
+
+    is_rma_reason_required = fields.Boolean(
+        string="Indicates whether specifying an RMA reason is mandatory when creating "
+        "an RMA order."
+    )

rma_reason/models/res_config_settings.py

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+# Copyright 2024 Raumschmiede GmbH
+# Copyright 2024 BCIM
+# Copyright 2024 ACSONE SA/NV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+
+class ResConfigSettings(models.TransientModel):
+
+    _inherit = "res.config.settings"
+
+    is_rma_reason_required = fields.Boolean(
+        related="company_id.is_rma_reason_required", readonly=False
+    )

rma_reason/models/rma.py

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+# Copyright 2024 Raumschmiede GmbH
+# Copyright 2024 BCIM
+# Copyright 2024 ACSONE SA/NV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+from odoo import api, fields, models
+
+
+class Rma(models.Model):
+
+    _inherit = "rma"
+
+    reason_id = fields.Many2one(comodel_name="rma.reason")
+    is_rma_reason_required = fields.Boolean(related="company_id.is_rma_reason_required")
+    operation_domain = fields.Binary(compute="_compute_operation_domain")
+
+    @api.depends("reason_id")
+    def _compute_operation_domain(self):
+        for rec in self:
+            if rec.reason_id and rec.reason_id.allowed_operation_ids:
+                rec.operation_domain = [
+                    ("id", "in", rec.reason_id.allowed_operation_ids.ids)
+                ]
+            else:
+                rec.operation_domain = []

rma_reason/models/rma_reason.py

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+# Copyright 2024 Raumschmiede GmbH
+# Copyright 2024 BCIM
+# Copyright 2024 ACSONE SA/NV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+
+class RmaReason(models.Model):
+
+    _name = "rma.reason"
+    _description = "Rma Reason"
+
+    name = fields.Char(required=True, translate=True)
+    description = fields.Text(translate=True)
+    company_id = fields.Many2one(
+        "res.company",
+        required=True,
+        readonly=True,
+        default=lambda self: self.env.company,
+    )
+    allowed_operation_ids = fields.Many2many(
+        comodel_name="rma.operation",
+        string="Operations",
+        help="List of RMA operations that are allowed when this reason is selected.",
+    )

rma_reason/readme/CONFIGURE.md

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+To configure this module, you need to:
+
+- Go to **Inventory > Settings > Settings** and select whether the reason is mandatory or not. 
+- Go to **RMA > Settings > RMA Reasons** and create the RMA reasons for your company.

rma_reason/readme/CONTRIBUTORS.md

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+- Jacques-Etienne Baudoux - BCIM <[email protected]>
+- Souheil Bejaoui - ACSONE SA/NV <[email protected]>

rma_reason/readme/DESCRIPTION.md

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+Specifying the RMA reason when creating an RMA order is crucial for effective
+inventory management, quality control, and customer service.
+It helps categorize returned items accurately, identify recurring product
+issues, and improve overall product quality. This data enables customer
+service to address issues more effectively and enhances the customer
+experience.
+
+This addon allows RMA managers to pre-configure possible reasons users can 
+specify when creating the RMA order.
+
+In a multi-company setup, each company can define its own reasons and choose
+to make the reason mandatory or optional.

rma_reason/readme/USAGE.md

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+When creating an RMA, select the reason for the return.

rma_reason/security/rma_reason.xml

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+<?xml version="1.0" encoding="utf-8" ?>
+<!-- Copyright 2024 Raumschmiede GmbH
+     Copyright 2024 BCIM
+     Copyright 2024 ACSONE SA/NV
+     License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). -->
+<odoo>
+
+    <record model="ir.model.access" id="rma_reason_access_rma_user">
+        <field name="name">rma.reason access rma user</field>
+        <field name="model_id" ref="model_rma_reason" />
+        <field name="group_id" ref="rma.rma_group_user_own" />
+        <field name="perm_read" eval="1" />
+        <field name="perm_create" eval="0" />
+        <field name="perm_write" eval="0" />
+        <field name="perm_unlink" eval="0" />
+    </record>
+
+    <record model="ir.model.access" id="rma_reason_access_rma_manager">
+        <field name="name">rma.reason access rma manager</field>
+        <field name="model_id" ref="model_rma_reason" />
+        <field name="group_id" ref="rma.rma_group_manager" />
+        <field name="perm_read" eval="1" />
+        <field name="perm_create" eval="1" />
+        <field name="perm_write" eval="1" />
+        <field name="perm_unlink" eval="1" />
+    </record>
+
+    <!-- Multi-Company Rules -->
+    <record id="rma_reason_rule_multi_company" model="ir.rule">
+        <field name="name">RMA reason multi-company</field>
+        <field name="model_id" ref="model_rma_reason" />
+        <field name="global" eval="True" />
+        <field
+            name="domain_force"
+        >['|',('company_id','=',False),('company_id','in',company_ids)]</field>
+    </record>
+</odoo>