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# Matrix | ||
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Synapse | ||
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With registrations disabled, the only way to create an account on your Server is through the Admin Portal. The Admin Portal is the preferred method for creating an account. | ||
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1. In your Start9 UI, under `Services > Synapse`, click "Launch UI" | ||
1. Log in with your Admin Username and Password (located in Properties). For "Homeserver URL", do `not` enter your Homeserver address. Instead, enter your Admin Portal URL. | ||
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```admonish note | ||
This is the URL currently showing in your browser URL bar, excluding the path. e.g. https://exampleaddress.local or http://exampleaddress.onion. | ||
``` | ||
![Synapse Admin](./assets/synapse-admin-1.png) | ||
1. In the "Users" tab, you will notice the admin user already created. | ||
1. In the "Users" tab, click "+ Create" | ||
![Synapse Admin](./assets/synapse-admin-2.png) | ||
1. Choose a User-ID, Displayname, and Password for your account. Optionally enter an email address under the 3PIDs section. It is not recommended to make this user a Server Administrator, as it is best to limit admin access. | ||
![Synapse Admin](./assets/synapse-admin-3.png) | ||
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