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sunnavy committed Mar 28, 2024
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57 changes: 44 additions & 13 deletions README.md
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# RT is an enterprise-grade issue tracking system.

<p align="center">
<a href="https://requesttracker.com/">
<img src="https://static.bestpractical.com/rt-logo.png" alt="Best Practical logo" width="500" height="200">
</a>
</p>

<h1 align="center">Request Tracker (RT)</h1>

<p align="center">
RT is an open source, enterprise-grade issue and ticket tracking system.
<br>
<a href="https://docs.bestpractical.com/rt/latest/index.html"><strong>Explore RT docs »</strong></a>
<br>
<br>
<a href="https://docs.bestpractical.com/release-notes/rt/index.html">Release Notes</a>
·
<a href="https://forum.bestpractical.com/">Community Forum</a>
·
<a href="https://rt-wiki.bestpractical.com">Public Wiki</a>
·
<a href="https://bestpractical.com/blog/">Blog</a>
·
<a href="https://bestpractical.com/pricing">Hosting & Support</a>
<br /><br />
<a href="https://github.com/bestpractical/rt/releases">
<img src="https://img.shields.io/github/v/release/bestpractical/rt" alt="Latest release" />
</a>
<a href="https://github.com/bestpractical/rt/actions">
<img src="https://github.com/bestpractical/rt/actions/workflows/test-all.yml/badge.svg?branch=5.0-trunk" alt="Build status" />
</a>
</p>

<p align="center">
RT allows organizations to keep track of what needs to get done, who is working on which tasks, what's already been done, and when tasks were (or weren't) completed.

</p>
<p align="center">
RT doesn't cost anything to use, no matter how much you use it; it is freely available under the terms of Version 2 of the GNU General Public License.

RT is commercially-supported software. To purchase hosting, support, training, custom development, or professional services, please get in touch with us at <[email protected]>.
</p>
<p align="center">
RT is commercially-supported software. To purchase hosting, support, training, custom development, or professional services, please get in touch with us at <a href="mailto:[email protected]">[email protected]</a>.
</p>

![Screenshot of RT](docs/images/screenshot.png)

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contract from Best Practical). But, sometimes people do run into
bugs. In the exceedingly unlikely event that you hit a bug in RT, please
report it! We'd love to hear about problems you have with RT, so we can
fix them. To report a bug, send email to <[email protected]>.
Note that this sends email to our public RT instance. Do not include any
information in your email that you don't want shown publicly, including
contact information in your email signature.
fix them.
To report a bug, go to our [public RT instance](https://rt.bestpractical.com)
and create a ticket. Note that this is a public RT instance, so the information
you share will be visible to others. You can browse some other bug tickets
to see what is shown.
# COPYRIGHT AND LICENSE
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works based on those contributions, and sublicense and distribute
those contributions and any derivatives thereof.
#
7 changes: 7 additions & 0 deletions SECURITY.md
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# Reporting Security Vulnerabilities

If you believe you've discovered a security issue in RT, please send an
email to `[email protected]` with a detailed description of the
issue, and a secure means to respond to you (such as your PGP public
key). You can find our PGP key and fingerprint at
[https://bestpractical.com/security/](https://bestpractical.com/security/).

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