Feedback about a business' product and services can come from anywhere. For many, it's challenging to keep up with what is being said, let alone how to use it to one's advantage. Some companies have employees search through loads of data to understand how the customer feels, while others only use the data to resolve the problem of the moment. In either case, they will miss the opportunity to improve a service or introduce a new product, if they're not equipped to find them. A company's inability to process and understand its data will keep them playing small in a world where the customer dictates the outcome.
The Feedback Engine was created to help businesses efficiently use one of their most valuable resources to gain a market advantage--their DATA. It's a powerful natural language processor that sifts through customer feedback to highlight the top customer comments that product teams can use to improve a product/service or launch a new one, without wasting countless hours figuring this out on their own.
Click Here to Signup: http://feedbackengine.surge.sh/#/
- Sign Up for a FREE Account
- Click Get Started button at the top of the screen
- Prepare your file by labeling the customer feedback column as review
- Click Upload File and choose you file
- Click Scan to begin the process
- To see results, goto your Dashboard
- Upload of Any File Type
- Full Graphic Dashboard
- Multi-Dashboard Capabilities
- Dashboard-to-Report Downloads