[Sutton] Text tweak to container request email.

templates/email/default/waste/other-reported.html

@@ -10,7 +10,15 @@
 
 <th style="[% td_style %][% primary_column_style %]" id="primary_column">
   [% start_padded_box | safe %]
+ [% IF report.category == 'Request new container' %]
+  <h1 style="[% h1_style %]">Your request has been&nbsp;logged</h1>
+ [% ELSE %]
   <h1 style="[% h1_style %]">Your report has been&nbsp;logged</h1>
+ [% END %]
+
+[% IF cobrand.moniker == 'sutton' %]
+<p style="[% p_style %]">Thank you for contacting the London Borough of Sutton.</p>
+[% END %]
 
 [% INCLUDE '_council_reference.html' problem=report %]
 
@@ -24,6 +32,12 @@ <h1 style="[% h1_style %]">Your report has been&nbsp;logged</h1>
         [% cobrand.wasteworks_config.request_timeframe %]
         for this order to be processed. We thank you for your patience and
         understanding in advance.</p>
+        <p style="[% p_style %]">If you have requested a bin, box or caddy to be collected as part of the request:</p>
+        <ul>
+            <li>Please keep any bin, box or caddy accessible in your front garden or driveway, ready to be exchanged.</li>
+            <li>It must be visible from the public highway, so delivery drivers can see it.</li>
+            <li>We will not be able to exchange a bin, box or caddy if the old bin is not available, and you may not receive your replacement.</li>
+        </ul>
     [% END %]
 [% ELSE %]
 

templates/email/default/waste/other-reported.txt

@@ -15,12 +15,20 @@ Your report to [% report.body %] has been logged.
 
 [% ELSIF cobrand.moniker == 'sutton' %]
 
-    [% IF report.category == 'Request new container' %]
+[% IF report.category == 'Request new container' %]
 Due to the current high demand, please allow up to
 [% cobrand.wasteworks_config.request_timeframe %] for this
 order to be processed. We thank you for your patience and understanding in
 advance.
-    [% END %]
+
+If you have requested a bin, box or caddy to be collected as part of the request:
+
+* Please keep any bin, box or caddy accessible in your front garden or driveway, ready to be exchanged.
+
+* It must be visible from the public highway, so delivery drivers can see it.
+
+* We will not be able to exchange a bin, box or caddy if the old bin is not available, and you may not receive your replacement.
+[% END %]
 
 [% ELSE %]